Shared Flashcard Set

Details

EBTM 311- exam 2
CH. 4 6 8
24
Business
Undergraduate 3
04/12/2015

Additional Business Flashcards

 


 

Cards

Term
def of value chain:
Definition

 

  • A series of value-adding activities connecting a company’s supply side with its demand side

  • Provides manager with a tool to analyze and redesign their internal and external processes
    • improve efficiency and effectiveness

 

Term

 

What are the 5 primary activities in value chain

 

Definition

 

Inbound logistics

 

                Operations

 

                Outbound logistics

 

Marketing and sales

 

Service

 

Term
Value stream analysis
Definition

 

  • Considers how the whole production and delivery process can be made more efficient

How do they do this?

    • Map every activity
    • Then categorizes each activity

 

Term

 

Unbundling

 

Definition

 

  • Contributes to more complex e-Business relationships

  • e-Business technology has important role to play in creating efficiency through outsourcing

 

Term
What is a supply chain? Know the difference between value chain
Definition

 

  • Network of facilities and distribution options

  • Performs the function of procurement and acquisition of material

  • Processing and transformation of the material into finished products

  • Physical distribution of the finished product to customers

 

Term
business process management
Definition

 

  • Looks at processes as sets of interdependent activities designed and structured to produce a specific output for a customer or a market

 

Term

 

What is a business process

 

Definition

 

  • Ordering of activities with a beginning and an end

  • Has inputs and a specified output

  • Can be measured

    • cost, quality, time and customer satisfaction

  • Defines the results to be achieved

  • Relationships between activities

  • Interactions with other processes and resources

 

Term

 

Know characteristics of a business process

 

Definition

 

  • Environment

  • Customer and initiated by a customer order

  • Processing

  • Communication

  • Inventories or queues

  • Decision points

  • Delivery of a product

 

Term

 

Know workflow

 

Definition

 

  • Workflows where information processing supports a physical process

  • Workflows where information processing is the process itself

  • The degree of repetition and the level of expertise or knowledge required to execute the process

  • The level of anticipation of the stimulus that triggers the process.

 

Term

 

Types of ebusiness relationships

 

Definition
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Term
How does internet work?(
Definition

 

    • Network of computers connected together globally

    • any computer can communicate with any other computer as long as they are both connected to the Internet

 

Term
The web
Definition

 

  • Web or WWW

    • Documents linked together over the Internet

    • Web uses protocols spoken over the Internet, to transmit data

    • Web pages are viewed through Web browsers

 

Term

 

Know difference between internet and web

 

Definition

 

- internet is a network that uses tcp/IP to travel  and the web that requires a browser to view and needs http/https are the rules on viewing

 

Term

 

Know client servers

 

Definition

 

  • Server computer, functions as the "brains" of the organization

    • a large-capacity computer, perhaps even a mainframe, with a large amount of data and functionality stored on it

  • Client computers, which are commonly called workstations.

    • smaller computers that employees use to perform their computer-based responsibilities

  • Clients and Servers communicate over a network

  • Clients initiate communication and server responds

  • Servers commonly contain data files and applications that can be accessed across the network

  • An employee who wants to access company-wide data files would use his or her client computer to access the data files on the server

 

Term

 

Web based technologies and applications

 

Definition

 

  • an application that is accessed over a network popular due to the convenience of using a web browser as a client

    • Netscape /Internet Explorer

  • ability to update and maintain web applications without distributing and installing software on thousands of client computers

  • Common web applications include webmail, online retail sales, online auctions, wikis and many other functions

 

Term

 

What are Collaborative technologies

 

Definition

 

  • Workflow Management

    • management of business processes with information technology

    • automates a business process where documents, information, or tasks are passed from one participant to another for action

    • comprises a number of logical steps (activities)

    • depicts various aspects of a business process

  • EDI (Electronic Data Interchange)

    • Standard format for exchanging data between businesses

 

  • used to transfer electronic documents or business data from one computer system to another computer system,

  • A network for transmitting standard transactions

  • A paperless trading environment

 

Term

 

Def of e-market

 

Definition

 

  • An e-Market can be defined as a virtual online market,

    • a network of company interactions and relationships,

    • buyers, suppliers, distributors, and sellers find and exchange information, conduct trade and collaborate with each other

    • content from multiple suppliers, trading exchanges, and member communications

    • supported by collaboration tools

 

Term

 

 

 

What are the applications used by a participant on an emarket

 

Definition

 

    • Enterprise Resource Planning (ERP)
    • Supply Chain Management (SCM)
    • Customer Relationship Management (CRM)
    • Electronic Procurement

 

Term
Diff between vertical and horizontal emarkets
Definition

 

  • Vertical e-markets:

                    Industry specific; dealing with specialized goods and services.

 

  • Horizontal e-markets

                    A product focus instead of a industry focus (MRO goods.

 

Term

 

How do emarkets differ from traditional markets

 

Definition

 

  • Personalization and customization

  • Information goods

  • Search

  • Transaction mechanisms

  • Price discovery

  • Facilitation

  • e-Payment systems

 

Term

 

Classification based on Ownership Models

 

Definition

 

  • Buyer-dominated marketplace

    •  Many-to-one: Set up by large buyers together with technology partners

  • Supplier-dominated marketplace

    • One –to-many: Set up by (one or a few) large sellers

  • Neutral marketplace

    • Many-to-many via an on-line marketplace

 

Term

 

Market structure and efficiency

 

Definition

 

  • Cost reduction

  • Network externalities

  • Switching costs

  • Economies of scale and scope

  • Technological uncertainty

 

Term

 

Content Related Success factors

 

Definition

 

  • Stakeholder Motives

    • Willingness of key stakeholders to join market is a serious threat

  • Products traded:

    • Complexity of product description

    • items with simple product descriptions are more suitable for e-markets

 

Term

 

Process related success factors

 

Definition

 

  • Functionality and support

  • Learning costs

  • Trust

  • Quality of information

  • Information security

  • Geographic location

  • Partnerships

 

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