Term

Definition
Chocolate Milk + espresso + 1/2 carmel + 1/2 hazelnut
sm (dbl shot): 3.25
Med (dbl shot): 3.75
large (quad shot): 4.50 


Term

Definition
Chocolate milk + espresso + Cinnamon
sm (dbl shot): 3.25
Med (dbl shot): 3.75
large (quad shot): 4.50 


Term

Definition


Term

Definition


Term

Definition
.50 Cents extra/Syrup is FREE 


Term

Definition
Made in a 24oz cup for a 16oz price 


Term

Definition
.50 cents less then the 12oz (small) 


Term

Definition
Customer Service
Drink Quality
Speed 


Term
Which drinks have a double cup? 

Definition
Hot dutch coffee
Americano
Tea 


Term
With a Hot dutch coffee/americano/tea
you ask what? 

Definition
Cream and sugar?
Would you like ice with that? 


Term
What drinks have whip cream? 

Definition
All hot mochas and hot chocolate
Italian sodas
Chai Latte
Smoothie 


Term
With Cappuccinos You ask... 

Definition
Dry or Wet?
Dry= all froth
Wet= half froth
Vanilla or sugar? 


Term
With a Chai Latte you ask... 

Definition
Would you like cinnamon, nutmeg or sprinkles on that? 


Term

Definition
Espresso shots should be 22 seconds long (1516)
Finer coffee pours slower
Coarser coffee pours faster 


Term

Definition
Syrup measured with a scoop
chocolate milk has one scoop (if asked for)
White milk has 1 1/4 scoop
syrup quantities do not chance with size 


Term
Sugar Free/Nonfat/Soy/Coconut milk Double Chocolate Mochas have how many scoops of syrup? 

Definition


Term
If syrup is asked for in a Dutch Freeze use how many scoops? 

Definition


Term
What drinks have froth and how much froth? 

Definition
Mochas
Breves
Lattes
1/4 inch of tight froth 


Term
When a customer asks for sugar free syrup use how many scoops? 

Definition


Term
When a customer asks for a sugar free sauce use how many scoops? 

Definition


Term
Hot/Iced/blended sugar free Double Chocolate Mocha have how many scoops of flavor? 

Definition
hot/iced: 2 1/4 scoop
blended: 4 scoops of flavor 


Term
The only sugar free drinks that are made the same as the regular syrup versions are? 

Definition
Italian Sodas
Dutch Bros. Blue Reble 


Term
If you are out of homogenized milk use what? 

Definition
mixture of kick me and two nonfat 


Term
Kicker Freeze and Caramelizer Freeze is made with? 

Definition
One level scoop of syrup
Splash of Correct Milk
kick me (kicker)
chocolate milk (caramelizer) 


Term
Iced drinks have the same amount of syrup as the hot except for... 

Definition
The kicker (Irish Cream)
Annihilator (Choc. mac.)



Term
Know Prices in Bulk...
1 small + 1 Med =?
1 small + 1 lrg =?
2 med =?
3 med =?
4 med =?
2 lrg =?
3 lrg =?
4 lrg =?
1 med + 1 Large =?
1 med + 2 large =?
2 med + 2 large =? 

Definition
1 small + 1 Med =7.00
1 small + 1 lrg = 7.75
2 med = 7.50
3 med = 11.25
4 med = 15.00
2 lrg = 9.00
3 lrg = 13.50
4 lrg = 18.00
1 med + 1 Large = 8.25
1 med + 2 large = 12.75
2 med + 2 large = 16.50 


Term
How do you make:
Rregular iced kicker/Annihilator
Quad/Triple Iced kicker/Annihilator
2%/nonfat/soy/coconut milk Iced Kicker/Annihilator 

Definition
Shots of espresso
Reg: 2 scoops of syrup
kick me  9oz line
24oz cup full of ice
Shots of espresso
Quad/Triple: 2 1/4 scoops of syrup
kick me  14 oz line
24oz cup 2/3 full of ice
shots of espresso
2%/nonfat/coconut milk: 1 1/4 scoops of syrup
proper milk  14 oz line
24oz cup 2/3 full of ice 


Term

Definition
Recipe the same whether hot, ice or skinny
IF sugar free only ONE scoop of syrup 


Term

Definition
Mix to 14oz line
24oz cup  2/3 full of ice
Except
sugar free and regular iced kicker/annihilators
Mix to 9oz line
24oz cup  FULL of ice
Sugar free/nonfat/2%/coconut milk/kickme Double Chocolate Mocha
Mix to 14oz line
24oz cup  FULL of ice 


Term
Sugar Free Mochas are made with 2% ask if the would like... 

Definition
Soy, Coconut Milk, nonfat or Breve 


Term
How do you make a sugar free Mocha 

Definition
Shots of espresso
2 scoops of sugar free chocolate sauce
1 scoop of caramel sauce
2% milk 


Term
How do you make a sugar free cocomo? 

Definition
Shots of espressso
1 scoop sugar free chocolate sauce
1 scoop sugar free caramel sauce
2% milk 


Term
How do you make a sugar free snickers? 

Definition
Shots of espresso
1 scoop sugar free chocolate sauce
1/2 scoop of sugar free caramel
1/2 scoop sugar free hazelnut syrup
2% milk 


Term
What are the sugar free syrups?
What are the sugar free sauces?


Definition
Syrup: vanilla, hazelnut, chocolate mac, irish, coconut, raspberry, strawberry
Sauce: Chocolate, white chocolate, caramel 


Term
Mocha: Espresso, chocolate sauce, 2% milk
Breve: Kick me + espresso
If a coustomer wants a breve with chocolate sauce make it like any other breve but... 

Definition
educate them on the difference of a mocha and a breve.
Breve has kick me
Mochas have milk 


Term
How do you make a skinny whit chocolate mocha? 

Definition
Shots of espresso
1 scoop of white chocolate sauce
1/2 chocolate milk
1/2 nonfat milk 


Term
How do you make a nonfat mocha? 

Definition
shots of espresso
1 1/4 scoops of chocolate sauce
nonfat milk 


Term
How do make a nonfat caramelizer? 

Definition
shots of espressso
1 1/4 scoops total sauce= 1/2 caramel sauce + 1/2 chocolate sauce
Nonfat milk 


Term
How do you make a soy mocha? 

Definition
shots of espresso
1 1/4 scoops of chocolate sauce (2 if sugar free)
soy milk 


Term
Key words that trigger blended drinks are... 

Definition
sugar free, nonfat, soym coconut milk or decaf 


Term
If a customer orders a freeze or blended drink that is not sugar free/ nonfat/soy/coconut milk/decaf get them a... 

Definition


Term
If a flavor is requested in a blended drink or a freeze add... 

Definition
One scoop of flavor and a splash of correct milk 


Term
How do you make a blended sugar free coffee 16oz/24oz? 

Definition
In smoothie pitcher combine
double shot/quad shot espresso (decaf or reg.)
3 scoops any sugar free flavor
fill to the 6oz/8oz line with nonfat, 2%, kick me mix, soy, or coocnut
(no choc milk it has sugar)
top with 16oz/24oz plastic cup full of ice
blend 


Term
How do you make a blended nonfat coffee 16oz/24oz?


Definition
In a smoothie pitcher combine
Double shot/quad shot of espresso (decaf or reg.)
three scoops of any flavor
fill to the 6oz/8oz line with nonfat milk
top with a 16oz/24oz plastic cup full of ice
blend 


Term
How do you make a blended nonfat annihilator 16oz/24oz? 

Definition
In a smoothie pitcher combine
double shot/quad shot espresso (decaf or reg.)
3 scoops of chocolate macadamia nut syrup (choc. mac.)
Fill to the 6oz/8oz line with nonfat milk
Top with 16oz/24oz cup of iceblend 


Term
How do you make a decaf camamelizer 16oz/24oz? 

Definition
In a smoothir pitcher combine:
double shot/quad shot of decaf
3 scoops of caramel sauce
fill to the 6oz/8oz line with chocolate blend milk
top with a 16oz/24oz cup full of ice
blend 


Term
How do you make a blended decaf kicker 16oz/24oz?


Definition
In a smoothir pitcher combine:
Double shot/quad shot decaf
3 scoops of Irish cream syrup
Fill to the 6oz/8oz line with Kick Me mix
Top with a 16oz/24oz cup of ice
blend 


Term
How do you make a blended decaf coffee? 

Definition
In a smoothie pitcher combine:
Double shot/quad shot of decaf
3 scoops of flavor
fill to the 6oz/8oz line with nonfat/2%, kick me mix, soy, coconut milk or chocolate milk
Top with 16oz/24oz cup of ice
blend 


Term
How do you make a sugar free/nonfat/2%/soy/coconut milk/kick me double chocolate mocha 16oz/24oz? 

Definition
In a pitcher combine:
double shot/quad shot of esspresso (decaf/reg)
4 scoops of chocolate sauce (sf/reg)
Fill to the 6oz/8oz line with nonfat/2%/soy/coconut milk/kick me
Top with 16oz/24oz cup of ice
blend 


Term
How do you make a 911 Freeze?


Definition
*charge menu price for a 911*
double shot
splash of kick me mix
1 level scoop of irish cream 


Term
How do you make a Double Torture Freeze? 

Definition
*charge the menu price*
Double shot
Splash of chocolate
1 level scoop of vanilla 


Term
How do you make a Kids Smoothie? 

Definition
In a smoothie pitcher combine:
4oz of Torani Flavor
1oz ice cream mix
top with kids cup full of ice
blend 


Term
How do you make a dairy free smoothie 16oz/24oz? 

Definition
In a smoothie pitcher combine:
8oz/12oz of Torani real fruit smoothie
Top with 16oz/24oz cup of ice
blend 


Term
How do you make a smoothie 16oz/24oz? 

Definition
In a smoothie pitcher combine:
6oz/9oz of Torani real fruit smoothie
2oz/3oz ice cream mix
Top with 16oz/24oz cup of ice
blend 


Term
If somone asks for flavor in their smoothie what do you do? 

Definition
*do not recommend these types of smoothies*
Replace 1oz of Torani real fruit
and add flavor 


Term
How do you make an Italian Soda? 

Definition
In a mix cup combine:
3 scoops of syrup in the mix cup
Filling it with sparkeling water
pour it over a 24oz cup of ice
offer with cream and whip cream 


Term
How do you make a blended Chai 16oz/24oz? 

Definition
*same price as a smoothie*
In a smoothie pitcher combine:
5oz/8oz of chai
3oz/4oz ice cream mix
top with 16oz/24oz of ice
blend 


Term
How do you make an Infused Dutch Bros. Blue Rebel? 

Definition
In a mix cup combine:
8.4oz can of Dutch Bros. Blue Rebel
1 scoops of flavor
Pour over a 16oz of ice



Term
How do you make an Infused Dutch Bros. Blue Rebel smoothie? 

Definition
In a mix cup combine:
8.4oz can of Dutch Bros. Blue Rebel
3 scoops of flavor
Pour over a 24oz of ice
blend



Term
How do you make an infused iced green/black tea 24oz? 

Definition
In a mix cup combine:
2 flat scoops of flavor
Fill to the 14oz line with desired tea
Pour pver 24oz cup of ice



Term
How do you make an infused iced green/black tea 16oz/24oz? 

Definition
In a mix cup combine:
3 scoops of flavor
Fill to the 8oz/12oz line with desired tea
Pour pver 16oz/24oz cup of ice
blend 


Term
How do you make a batch or prebrewed iced tea? 

Definition
In a gallon pitcher combine:
1 large tea bag (paris or green)
1 quart of americano water
Steep for 15min, remove and squeeze bag gently
Fill to the 1 gallon line with cold water
refridgerate 


Term
How do you get to the gift card screen? 

Definition
push the * button (bottom left side of keypad)
push the F4 button (on the right side of the screen for Paytronix) 


Term
How do you get back to the Visa Screen after the gift card screen? 

Definition
Push the * button
Press F3 


Term

Definition


Term
How do you Batch Out at the end of shift? 

Definition
Press 4 for Report Functions
Press 2 for End of Day Report
Press 1 for Current Period
Close Day?
Press 1 for Yes close day 

