Term
Wagner Act
(National Labor Relations Act) |
|
Definition
1935
-guaranteed right to organize and join labor unions
-union's right to bargain |
|
|
Term
Taft Hartley Labor Act
(Labor Management Relations Act) |
|
Definition
1947
-balanced powers of labor and management
regulates unions |
|
|
Term
Landrum-Griffin
(Labor Management Reporting & Disclosure Act) |
|
Definition
| bill of right for union members |
|
|
Term
|
Definition
1964
- prevents discrimination on basis of race, color, national origin |
|
|
Term
| Equal Employment Opportunity Act |
|
Definition
1972
-prevents discrimination based on race, color, religion, sex, national origin, political affiliation |
|
|
Term
|
Definition
1938
-aka minimum wage or wage hour law
-set minimum wage
-time and a half for overtime
-includes "Equal Pay Act"-->prohibits wage discrimination based on sex
- child labor laws |
|
|
Term
| Family & Medical Leave Act |
|
Definition
12 weeks unpaid, job-protected leave during any 12 months for :
-birth
-Placing child for adoption
-care for immediate family member
-medical leave for serous health condition
- guaranteed and Equal job, but not the same job |
|
|
Term
|
Definition
Health Insurance Portability & Accounting Act:
allows employees to transfer coverage of existing illness to a new employer's insurance plan |
|
|
Term
|
Definition
|
|
Term
|
Definition
| reflects required skills and responsibilities |
|
|
Term
|
Definition
| duties involved, conditions, qualification |
|
|
Term
|
Definition
| forecast of revenues, expenses, & profit for a specific period of time |
|
|
Term
|
Definition
| plant facilities, equipment, cost of repairs |
|
|
Term
|
Definition
| details what it costs to perform an activity (how much to supervise the cafeteria) |
|
|
Term
|
Definition
rent, taxes, insurance, etc.
not affected by sales volume |
|
|
Term
| direct (variable, flexible) costs |
|
Definition
china, silver, food, etc.
varies directly with sales |
|
|
Term
|
Definition
|
|
Term
|
Definition
most readily controlled item, subject to greatest fluctuation
-menu planning
-type of service
-purchasing methods
-receiving control
-storage control
-production control
-standardize portions to control costs
-keep accurate records of empl. meals |
|
|
Term
|
Definition
| records and reports transactions categorized by account numbers |
|
|
Term
|
Definition
| assets=liabilities+capital |
|
|
Term
inventory turnover equation
turnover rate of 2-4x/mth is preferred |
|
Definition
cost of sales (food cost)
___________________________
average inventory cost |
|
|
Term
|
Definition
| daily food cost/daily income |
|
|
Term
|
Definition
| food cost per mth/# meals per mth |
|
|
Term
|
Definition
| profit shown after deducting raw food and beverage |
|
|
Term
|
Definition
| investigating all aspects of a service with a goal of eliminating unnecessary costs without interfering with the effectiveness of the service |
|
|
Term
|
Definition
| product, place, price, promotion |
|
|
Term
|
Definition
| BE=fixed costs/(selling price-variable cost)=meals/money you need (to sell) to break even |
|
|
Term
|
Definition
100/food cost% = markup factor (MF)
MF X raw food cost = selling price |
|
|
Term
|
Definition
planning
organizing
directing & coordinating
controlling/evaluating |
|
|
Term
|
Definition
|
|
Term
|
Definition
| # employees gone/total positions in dept. |
|
|
Term
| McClelland's Acheivement-affiliation theory |
|
Definition
need to achieve
need for power
need for affiliation |
|
|
Term
|
Definition
attitude of manager toward employees has an impact on job performance
Theory X-authoritarian
Theory Y-work is as natural as play or rest |
|
|
Term
|
Definition
autocratic
consultative
bureaucratic
participative
free rein |
|
|
Term
|
Definition
| employee participation in decision-making is essential |
|
|
