Term
| proper reception area seating |
|
Definition
| proper seating placement should consider cultural biases |
|
|
Term
|
Definition
| should not be called the "waiting room" |
|
|
Term
|
Definition
| describes the services, function of medical staff members, emergency information, and info patients to consider |
|
|
Term
|
Definition
| good to use in areas that require quiet and extended concentration |
|
|
Term
|
Definition
| can be overwhelming & intimidating to elder adults |
|
|
Term
|
Definition
| location where patients may feel the most comfortable discussing conditions, procedures, and treatments |
|
|
Term
|
Definition
| always knock before entering the patient's room |
|
|
Term
|
Definition
| according to the Controlled Substance Act, should be stored in a locked and secure cabinet and checked when leaving the office |
|
|
Term
|
Definition
| receptionist should arrive 20 minutes before first patient arrives |
|
|
Term
|
Definition
| making facilities & equipment available to ALL users |
|
|
Term
|
Definition
| comfortable temperature, pleasantly illuminated, well organized and clean |
|
|
Term
|
Definition
| should be called if you are unsure about security measures, both during and after office hours |
|
|
Term
|
Definition
| reception area should include provide privacy for administrative medical assistant |
|
|
Term
|
Definition
| may affect patient's allergies |
|
|
Term
| administrative medical assistant |
|
Definition
| person who sets the social climate for the interchange between the patient and the physician |
|
|
Term
| delay in provider's schedule |
|
Definition
| administrative medical assistant should notify patients of delay and offer alternatives |
|
|
Term
|
Definition
| visual check of each room to be certain it is prepared and ready for the day |
|
|
Term
|
Definition
| helps reduce stress & anxiety, refreshes the minds of patients, and enhances healing |
|
|
