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A group pressure phenomenon that increases the risk of the group making flawed decisions by allowing
reductions in mental efficiency, reality testing, and moral judgment. |
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| refers to making choices among alternative courses of action, including inaction. |
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| How different the ideas are from one another |
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| The tendency for individuals to rely too heavily on a single piece of information. |
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| This type of bias occurs when individuals overestimate their ability to predict future events. |
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This type of bias is the opposite of overconfidence bias as it occurs when a person, looking at the past, judges
that a mistake made should have been recognized as a mistake at the time |
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| Accepting the first alternative that meets minimum criteria |
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| The generation of new ideas. |
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This rationality model recognizes the limitations of decision-making processes. According to this model,
individuals knowingly limit their options to a manageable set and choose the best alternative without conducting an exhaustive search for alternatives |
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| The insight moment, when the solution to the problem becomes apparent. |
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refers to the decision-making process where more and more time is spent on gathering
information and thinking about it but no decisions actually get made. |
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| decisions refers to those decisions that occur frequently enough that we develop an automated response to them. |
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This decision-making model refers to arriving at decisions without conscious reasoning. The model argues that
in a given situation, experts making decisions scan the environment for cues to recognize patterns. |
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This type of bias refers to the tendency of decision makers to be influenced by the way that problems are
framed. |
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| refers to the tendency of individuals to put in less effort when working in a group context |
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| How unique a person’s ideas are. |
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A variation of brainstorming where the group focuses on ideas that are impossible and then imagines what
would need to happen to make them possible |
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| refers to our automated responses |
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decisions are unique, nonroutine, and important. These decisions require conscious thinking,
information gathering, and careful consideration of alternatives |
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This type of commitment occurs when individuals continue on a failing course of action after information
reveals this may be a poor path to follow. |
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This rule is a decision-making rule where each member of the group is given a single vote and the option that
receives the greatest number of votes is selected. |
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A decision-making rule that groups may use when the goal is to gain support for an idea or plan of action. This
decision-making rule is inclusive, participatory, cooperative, and democratic. |
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A process of generating ideas that follows a set of guidelines, which includes no criticism of ideas during the
process, the idea that no suggestion is too crazy, and building on other ideas. |
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This technique is a group process that uses written responses to a series of questionnaires instead of physically
brining individuals together to make a decision |
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| VERIFICATION AND APPLICATION |
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| refers to the stage when the decision maker consciously verifies the feasibility of the solution and implements the decision |
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This form of decision support system is an interactive computer-based system that is able to combine
communication and decision technologies to help groups make better decisions. |
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| The step when the decision maker sets the problem aside and does not think about it for awhile |
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| This form of identification is the step in which the need for problem solving becomes apparent |
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| The step where the decision maker thinks about the problem consciously and gathers information |
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This type of management system is used for managing knowledge in organizations, supporting creation,
capture, storage, and dissemination of information. |
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| a set number of ideas a group must reach before they are done with brainstorming. |
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diagrams where answers to yes and no questions lead decision makers to address additional
questions until they reach the end of the tree |
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| The number of ideas a person is able to generate |
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This form of group technique is designed to help with group decision making by ensuring that all members
participate fully |
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