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CVC Case Management 403 Midterm
City Vision College Case Management 403 Midterm Flash Card Set
53
Other
Undergraduate 4
01/01/2011

Additional Other Flashcards

 


 

Cards

Term

Is case management commonly

used at urban missions?

Definition
Yes
Term

 

How is “chronic homelessness

defined by the government?

Definition

Term used by the Federal Department of Housing and Urban Development and the Federal Interagency Council on Homelessness to describe an unaccompanied homeless individual with a disabling condition who has either been continuously homeless for a year or more OR has had at least four (4) episodes of homelessness in the past three (3) years.

Term

What is “Housing First?”

Definition

Housing First moves the homeless individual or household immediately from the streets or homeless shelters into their own apartments.

Term

What is “Harm Reduction?”

Definition

Harm reduction (or harm minimisation) refers to a range of public health policies designed to reduce the harmful consequences associated with recreational drug use and other high risk activities.

Term

What is the difference between SSDI and SSI?

Definition

Social Security is responsible for two major programs that provide benefits based on disability:  Social Security Disability Insurance (SSDI), which is based on prior work under Social Security, and Supplemental Security Income (SSI).  Under SSI, payments are made on the basis of financial need.

Term

How is a person who has been homeless for

a short time due to major illness is classified?

Definition

Short term homelessness vs long term homelessness.

Situational poverty is the decline in resources because of the loss of a job, a death, a divorce or other catastrophic event that forces a family to change their style of living temporarily – one to five years.1 Generational poverty breeds generational poverty. The focus is on survival with skewed methods for achieving it. Limited resources may be unwisely spent on ways to relieve momentary pain.

Episodic homelessness  refers to circumstances in which persons have recurrent problems with housing. Often these persons have substance addictions, seasonal/minimum wage income or sporadic domestic situations that affect stable housing.

Term

What is the new name for the welfare program that provided aid to unemployed families.

Definition

TANF - Temporary Assistance for Needy Families

Term

How often is the definition of poverty that includes an income level updated?

Definition

US Census every 10 years.


US Health and Human Services annual report.

Term

Rescue missions often require which activities from case managers that can seem counter-productive to the normal functions of case managers?

Definition

Answer is not found.

Guess: Manual Labor

Term

Which population group has been least

researched regarding case management

results and best practices?

Definition

Homelessness

Term

List the six basic functions as published by NASW.

Not findable.

Definition

CASE MANAGER REPSONSIBILITIES

The role of a case manager is multi-faceted and complex. A case manager functions in different roles in a mission, depending on the situation and need. There are six common activities as a case manager, which are central to their role in a client's stay at a mission.

ASSESSMENT: A case manager is the primary individual conducting the assessment of a client.

Along with assessing the client's needs, a case manager finds out what a client's strengths and limitations are. The assessment will be an ongoing process and is a fundamental role in a case manager's responsibility.

PLANNING: A great deal of planning goes into working with a client as a case manager. At times the planning includes how to acquire services, while at times, a client and case manager work together to plan how to reach goals. Included in the planning role, a case manager also holds the client-case manager team accountable to sticking to the plan. LINKAGE: Coordinating services and individuals in a client's life can be complicated and overwhelming. A large part of a case manager's role is to be a link between the multiple services and people in a client's life. It is important that throughout the process of linking, the client feels empowered and learns by example how to navigate "the system".

ADVOCACY: A case manager can be a powerful advocate for the client. Through a trusting relationship, the case manager will often have a deeper insight into the client and thus be able to advocate on their behalf. Advocacy can occur on many levels, from legal to spiritual.

MONITORING: Similarly to holding the client accountable, a case manager monitors the

quality of services being provided. A case manager will be responsible for making appropriate recommendations to ensure that a client is receiving appropriate services and making strides to reaching their goals.

EVALVALUATION: Case managers need to consistently monitor the overall process of service and change. Being in tune with what is happening is crucial so that a case manager can objectively evaluate the process. An effective case manager has many responsibilities. However, equally important are empathy, genuineness, warmth and good listening skills.

Term

 

What are the six CASE MANAGER REPSONSIBILITIES?

 

Definition

ASSESSMENT

PLANNING

LINKAGE

ADVOCACY

MONITORING

EVALUATION

Term

 

What is the role of the CASE MANAGER?

 

Definition


The role of a case manager is multi-faceted and complex. A case manager functions in different roles in a mission, depending on the situation and need.

 

Term

CASE MANAGER REPSONSIBILITIES

 There are six common activities as a case manager,

which are central to their role in a client's stay at a mission.


Describe ASSESSMENT

Definition


ASSESSMENT:

A case manager is the primary individual conducting the assessment of a client. Along with assessing the client's needs, a case manager finds out what a client's strengths and limitations are. The assessment will be an ongoing process and is a fundamental role in a case manager's responsibility.


Determining the specific needs and range of needs and strengths. In this the caseworker and the client work together to identify and define the client’s needs and assets, both obvious and latent. The case manager is acting as a facilitator to the service(s) being sought.

 

Term

CASE MANAGER REPSONSIBILITIES

There are six common activities as a case manager, which are central to their role in a client's stay at a mission.

 

Describe: PLANNING

Definition

 

 

PLANNING:

A great deal of planning goes into working with a client as a case manager. At times the planning includes how to acquire services, while at times, a client and case manager work together to plan how to reach goals. Included in the planning role, a case manager also holds the client-case manager team accountable to sticking to the plan.

 

Setting goals for treatment or services and a plan of action. The caseworker and the client discuss and agree on a plan of action that is appropriate to the client’s needs and strengths and the eligibility determination.

 


Term

CASE MANAGER REPSONSIBILITIES

 There are six common activities as a case manager, which are central to their role in a client's stay at a mission.

 

Descibe LINKAGE

 

Definition

 

LINKAGE:

Coordinating services and individuals in a client's life can be complicated and overwhelming. A large part of a case manager's role is to be a link between the multiple services and people in a client's life. It is important that throughout the process of linking, the client feels empowered and learns by example how to navigate "the system".

 

Term

CASE MANAGER REPSONSIBILITIES

There are six common activities as a case manager, which are central to their role in a client's stay at a mission.

 

Describe ADVOCACY.

 

Definition


ADVOCACY:

A case manager can be a powerful advocate for the client. Through a trusting relationship, the case manager will often have a deeper insight into the client and thus be able to advocate on their behalf. Advocacy can occur on many levels, from legal to spiritual.

 

Term

CASE MANAGER REPSONSIBILITIES

 There are six common activities as a case manager, which are central to their role in a client's stay at a mission.

 

 

Describe MONITORING.

Definition

MONITORING:


Similarly to holding the client accountable, a case manager monitors the quality of services being provided. A case manager will be responsible for making appropriate recommendations to ensure that a client is receiving appropriate services and making strides to reaching their goals.

 

Term

CASE MANAGER REPSONSIBILITIES

There are six common activities as a case manager, which are central to their role in a client's stay at a mission.

 

Describe EVALUATION.

Definition

 

EVALUATION:

Case managers need to consistently monitor the overall process of service and change. Being in tune with what is happening is crucial so that a case manager can objectively evaluate the process. An effective case manager has many responsibilities. However, equally important are empathy, genuineness, warmth and good listening skills.

 

Assessing the extent to which the available resources moved the client in the direction of the goals set out in the case plan. This is the case worker and the client working together to look at the effectiveness of the services in meeting the goals set out in the case plan and may involve additional assessment and eligibility
determination.

Term

Case management began back with settlement houses but it has been utilized with the homeless population what year?

Definition
1980's
Term

What should be the purpose of the initial interview?

Definition

However, the first interview/intake is crucial in developing a safe relationship where a thorough assessment can be started. There are two vital skills in beginning of an assessment. First, allow the client to tell her own story, in her own words. Whether or not you agree or accept what she says does not matter at this stage; it is important you hear her story directly from her. The second skill is to convey understanding and empathy in that first interview. Be an interested listener and pay attention to subtle hints and the underlying storyline.

 

Intake has several forms. First there is the determination of theclient’s strengths and needs and then there is the matching of the client’s needs and strengths to the services for which the client is eligible for those kinds of services for which an eligibility determination is required.

Term

What does “positive support” mean?

Definition

Highlighting strengths and abilities. Praise and encouragement when goals are met. Counseling from a strengths perspective.

Term

Why is there is a movement to change

the term case management to management?

Definition
I could not find the answer.
Term

What is the function of monitoring like?

 

See Case Manager Responsibilies.

Definition

MONITORING


Similarly to holding the client accountable, a case manager monitors the quality of services being provided. A case manager will be responsible for making appropriate recommendations to ensure that a client is receiving appropriate services and making strides to reaching their goals.

Term

There are 6 basic functions and many recognized tasks of case managers. What do most agree that the focus of case management should be?

Definition
Goal Setting
Term

 

What does “advocacy” for the case manager mean?

Definition

Not a clear answer in the course materials.

 

Giving time for self care.

Support and encouragement.

Proper supervision.

Pier support.

Term

What is a major reason that persons from minority communities perceive that they are treated disrespectfully?

Definition

Minority communities perceive it as an act of disrespect when a mainstream agency appoints someone to "represent their interests." Instead, communities believe that they should choose their own representatives.

Term

What are “Anglo Americans?”

Definition

"White" also seems to mean "normative" or "non-minority." Why? If one examines recent federal reports from many of the most authoritative sources, such as the Centers for Disease Control, one finds that each "minority" group is identified in terms of ethnicity; the majority group, in contrast, is identified by skin color.

 

If one views "whites" as one more ethnic group, instead of the "normative" group, then the proper term would be "Anglo American" or "European American." The term "Anglo Americans" is commonly used and understood as referring to persons who are not ethnic minorities. However, it literally refers to people of English origin or descent, so it is not inclusive. The term "European American" is preferred by many specialists in multicultural communication, but is not yet common in everyday language. It is not even

included in Merriam-Webster's Collegiate Dictionary (1993). In addition, "European American" can also refer to citizens who are immigrants, such as those who have recently arrived from Eastern Europe and

the former Soviet Union.

Term

What is one word that research shows at great variance

between ethnic minority communities and all others?

Definition
Collaboration
Term

 

 

 

Give an example of how the same behavior can

have different meanings in different cultures.

Definition

Looking someone in the eye vs. looking

downand away as signs of respect.

 

Standing when those who are

older than you enter the room.

 

Waiting to eat until all are served.

 

Bowing to those who are from

Middle Eastern or Asian decent.

(Google it - President Obama was

criticized when he showed this type of respect.)\

 

Many other examples.

 

Term