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Cultural Considerations
Exam 2, Patient Education - Cultural Considerations
29
Health Care
Graduate
07/14/2013

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Cards

Term
___% of pts struggle c instructions from healthcare provider
Definition
50% of pts
Term
___% of pts misunderstand Rx instructions
Definition
42% of pts
Term
___% of pts misinterpret Rx label warnings
Definition
78% of pts
Term
Signs that pt is not understanding (2)
Definition
forms completed c help
results are bewildering
Term
WHY cultural considerations are important (3)
Definition
US = multicultural
pts' culture influences learning style
ethnocentricity/decr cultural sensitivity >> waste of healthcare resources
Term
2010 US population breakdown: Hispanic
Definition
16%
Term
2010 US population breakdown: Asian
Definition
5%
Term
2010 US population breakdown: Black
Definition
14%
Term
Culture = Pattern of...
Definition
attitudes, values, beliefs & behaviors
Term
Culture = Learned...
Definition
customs/traditions
taboos/prohibitive norms
Term
Cultural Dimensions (5)
Definition
individualism v collectivism
monochronism v polychronism
proxemics
gender roles
communication practices
Term
Cultural Dimensions: Individualism
Definition
autonomous
"horizontal" relationships in healthcare
Term
Cultural Dimensions: Collectivism
Definition
focused on group
family-centered
Term
Cultural Dimensions: Monochronism
Definition
one thing @ a time
orderly; appropriate time/place
don't appreciate interruptions
concentrate on job @ hand
take time commitments seriously
respect private property
adhere religiously to plans
Term
Cultural Dimensions: Polychronism
Definition
multiple things @ a time
easily distracted
deal well c interruptions
flexible
main concern = lifetime relationships
Term
Cultural Dimensions: Proxemics... 0-18 inches
Definition
intimate proxemics
Term
Cultural Dimensions: Proxemics... 18" - 4'
Definition
general personal proxemics
Term
Cultural Dimensions: Proxemics... 4-12'
Definition
social proxemics
Term
Cultural Dimensions: Proxemics... 12-15'
Definition
public proxemics
Term
Verbal communication: aspects (4)
Definition
semantics
phonology
syntax
pragmatics
Term
Verbal communication: semantics =
Definition
verbiage, vocabulary
Term
Verbal communication: phonology =
Definition
listening, pronunciation
Term
Verbal communication: syntax =
Definition
how sentences are formed; order of words
Term
Verbal communication: pragmatics =
Definition
clarity of language
Term
Non-verbal communication: aspects (3)
Definition
eye contact
touch
silence
Term
Teaching & Learning Strategies: Hispanics
Definition
family, religion
folk remedies
polychronic
Term
Teaching & Learning Strategies: AAs
Definition
hx of poor access to healthcare
open to share
tend to be informal c each other, but formal c stranger
enjoy humor
poly- OR monochronic
Term
Teaching & Learning Strategies: Asians
Definition
very respectful of authorities; may not ask direct questions of healthcare provider
non-confrontational
monochronic
Term
Tips for Communicating c Cultural Awareness (4)
Definition
use observation (copy what you see)
appreciate differences (be adaptable)
respect individual expression within a culture
be patient ("How are you?")
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