Term
| ___% of pts struggle c instructions from healthcare provider |
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Definition
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Term
| ___% of pts misunderstand Rx instructions |
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Definition
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Term
| ___% of pts misinterpret Rx label warnings |
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Definition
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Term
| Signs that pt is not understanding (2) |
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Definition
forms completed c help
results are bewildering |
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Term
| WHY cultural considerations are important (3) |
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Definition
US = multicultural
pts' culture influences learning style
ethnocentricity/decr cultural sensitivity >> waste of healthcare resources |
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Term
| 2010 US population breakdown: Hispanic |
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Definition
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Term
| 2010 US population breakdown: Asian |
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Definition
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Term
| 2010 US population breakdown: Black |
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Definition
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Term
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Definition
| attitudes, values, beliefs & behaviors |
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Term
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Definition
customs/traditions
taboos/prohibitive norms |
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Term
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Definition
individualism v collectivism
monochronism v polychronism
proxemics
gender roles
communication practices |
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Term
| Cultural Dimensions: Individualism |
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Definition
autonomous
"horizontal" relationships in healthcare |
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Term
| Cultural Dimensions: Collectivism |
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Definition
focused on group
family-centered |
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Term
| Cultural Dimensions: Monochronism |
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Definition
one thing @ a time
orderly; appropriate time/place
don't appreciate interruptions
concentrate on job @ hand
take time commitments seriously
respect private property
adhere religiously to plans |
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Term
| Cultural Dimensions: Polychronism |
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Definition
multiple things @ a time
easily distracted
deal well c interruptions
flexible
main concern = lifetime relationships |
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Term
| Cultural Dimensions: Proxemics... 0-18 inches |
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Definition
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Term
| Cultural Dimensions: Proxemics... 18" - 4' |
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Definition
| general personal proxemics |
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Term
| Cultural Dimensions: Proxemics... 4-12' |
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Definition
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Term
| Cultural Dimensions: Proxemics... 12-15' |
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Definition
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Term
| Verbal communication: aspects (4) |
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Definition
semantics
phonology
syntax
pragmatics |
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Term
| Verbal communication: semantics = |
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Definition
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Term
| Verbal communication: phonology = |
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Definition
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Term
| Verbal communication: syntax = |
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Definition
| how sentences are formed; order of words |
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Term
| Verbal communication: pragmatics = |
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Definition
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Term
| Non-verbal communication: aspects (3) |
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Definition
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Term
| Teaching & Learning Strategies: Hispanics |
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Definition
family, religion
folk remedies
polychronic |
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Term
| Teaching & Learning Strategies: AAs |
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Definition
hx of poor access to healthcare
open to share
tend to be informal c each other, but formal c stranger
enjoy humor
poly- OR monochronic |
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Term
| Teaching & Learning Strategies: Asians |
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Definition
very respectful of authorities; may not ask direct questions of healthcare provider
non-confrontational
monochronic |
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Term
| Tips for Communicating c Cultural Awareness (4) |
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Definition
use observation (copy what you see)
appreciate differences (be adaptable)
respect individual expression within a culture
be patient ("How are you?") |
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