Term
| Understanding & responding appropriately to the unique combination of cultural variables –including ability, age, beliefs, experience, gender, gender identity, linguistic background, national origin, race, religion, sexual orientation, and socioeconomic status – that the professional & client bring to interactions |
|
Definition
|
|
Term
5 reasons why cultural competence in service delivery is important:
1. To respond to ___ changes
2. To decrease ___ in the health status of people from diverse racial, ethnic, & cultural backgrounds
3. To improve the ___ of services & outcomes
4. To meet ___, ___, and ___ mandates
5. To contribute to ___ |
|
Definition
| demographic; disparities; quality; legislative, regulatory, & accreditation; marketability |
|
|
Term
| What are 5 examples of culture? |
|
Definition
| Ethnicity, SES, education, gender, age. |
|
|
Term
5 ways to develop cultural competence:
-Understand the impact of one’s ___ ___ on attitudes, beliefs, values, and way we and behave
-Operate with openness, show ___ for cultural difference
-View intercultural interactions as opportunities to ___
-Use ___ resources in service delivery
-Acknowledge the ___ and ___ of all cultures |
|
Definition
| own culture; respect; learn; cultural; integrity; value |
|
|
Term
5 ways cultural competence could be demonstrated when providing audiologic services:
-Find speech testing materials to evaluate ___ in non-native English speakers
-Find & use speech materials to evaluate ____ speech audiometric measures for non-English speakers
-Obtain pre- and post- hearing aid fitting ___ in languages appropriate for non-native English speakers
-Request hearing aid ___ and ___ ___ in languages other than English when appropriate
-Train support personnel and/or office mangers to arrange ___ when appointments are made |
|
Definition
| SRTs; supra-threshold; questionnaires; brochures; instruction manual; translators |
|
|
