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| According to a survey cited by the researchers _____ out of every ten businesses that have entrusted application development to an offshore vendor have experienced major problems due to inadequate preparation and ineffectual management. |
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| A survey conducted by the researchers identified eight risk factors specifically associated with offshore outsourcing. The top two risk factors (specific to offshore outsourcing) were |
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Definition
1. Lack of top management commitment
2. Original set of requirements is miscommunicated |
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| (T or F) The research indicates that language barriers are partly cultural. That is, even if all of the parties speak English, the will interpret things differently because of cultural assumptions. |
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| (T or F) The best assurance that an offshore vendor will be suitable for offshore outsourcing is if that offshore vendor has a very high CMMI assessment. |
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Term
| Give a brief definition of the mum effect. |
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Definition
| occurs when one or more stakeholders who have information indicating a project is failing decide to remain silent and let the project continue. |
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Term
According to research done by IBMer Hofstede, compared to people in the West, people in Asian countries have (fill in each blank with either the word “higher” or “lower”):
a. _____ power distance indices
b. _____ levels of individualism
c. _____ long-term orientations |
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| According to the authors, in addition to the fear of being punished (as indicated by the research of Keil and Robey), two primary factors contributing to the mum effect are: |
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Definition
a. Team solidarity
b. Communication gap |
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Term
| According to the researchers, the risk of the mum effect is ______ in Asia than in the West (fill in with “higher” or “lower”). |
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Definition
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