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Crisis Intervention Theories
Springer - Social Work ASWB Master's Exam
11
Social Work
Post-Graduate
08/26/2019

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Term
crisis
Definition
- upset to a steady state
- acute disruption of psychological homeostasis in which a client’s usual coping mechanisms fail and there is evidence of distress and functional impairment
- be the “last straw” in a series of events that exceed a client’s ability to cope

The way in which life crises are addressed—whether surviving trauma, parental divorce, or a personal loss
Term
crisis intervention stages
Definition
ARIE CAP

1. biopsychosocial–spiritual–cultural and lethality/imminent danger assessment, 2. apidly establish the collaborative relationship, 3. identify the major problem, 4. encourage an exploration of feelings and emotions, 5.Generate and explore alternatives and new coping strategies, 6. Restore functioning through implementation of an action plan 7. Plan follow-up
Term
Plan and conduct a thorough biopsychosocial–spiritual–cultural and lethality/imminent danger assessment
Definition
A social worker must conduct a biopsychosocial–spiritual–cultural assessment covering a client’s environmental supports and stressors, medical needs and medications, current use of drugs and alcohol, and internal and external coping methods and resources. Assessing lethality is first and foremost.
Term
Make psychological contact and rapidly establish the collaborative relationship
Definition
In a crisis, a social worker must do this quickly, generally as part of assessment
Term
Identify the major problems, including crisis precipitants
Definition
A social worker should determine from a client why things have “come to a head.” There is usually a “last straw,” but a social worker should also find out what other problems a client is concerned about.

It can also be useful to prioritize the problems in terms of which problems a client wants to work on first.
Term
Encourage an exploration of feelings and emotions
Definition
A social worker should validate a client’s feelings and emotions and let him or her vent about the crisis. The use of active listening skills, paraphrasing, and probing questions is essential. A social worker should also challenge maladaptive beliefs.
Term
Generate and explore alternatives and new coping strategies
Definition
A social worker and a client must come up with a plan for what will help improve the current situation. Brainstorming possibilities and finding out what has been helpful in the past are critical.
Term
Restore functioning through implementation of an action plan
Definition
This stage represents a shift from a crisis to a resolution. A client and a worker will begin to take the steps negotiated in the previous stage. This is also where a client will begin to make meaning of the crisis event.
Term
Plan follow-up
Definition
Follow-up can take many forms as it can involve phone or in-person visits at specific intervals. A postcrisis evaluation may look at a client’s current functioning and assess a client’s progress.
Term
Trauma-informed care
Definition
- rganizations, programs, and services are based on an understanding of the vulnerabilities or triggers of trauma survivors that traditional service delivery approaches may exacerbate
- also can be viewed as an overarching philosophy and approach based on the understanding that many clients have suffered traumatic experiences and providers must be responsible for being sensitive to this issue
- recognizing trauma’s centrality to clients and how this plays into their perception of physical and emotional safety, relationships, and
- understanding that a clients’ otherwise challenging behavior is provoked by a legitimate trigger that easily could have been avoided
Term
ecological perspective
Definition
- rooted in systems theory, which views coping as a transactional process that reflects the “PIE” relationship
- the focus of intervention is the interface between a client (person, family, group, etc.) and a client’s environment
- concerned with the issues of power and privilege and how they are withheld from some groups, imposing enormous stress on affected individuals
- Environmental factors can have strong positive or negative impacts on development.

Social workers must be knowledgeable about human behavior across the life course, the range of social systems in which people live, and the ways social systems promote or deter people in maintaining or achieving health and well-being
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