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CPS - Management
CHAPTER 1 - HUMAN RESOURCES
21
Other
Not Applicable
08/13/2005

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Term
AUTHORITY
Definition
THE RIGHT TO COMMAND; THR RIGHT TO EXERCISE LEGIMITATE POWERS VESTED IN A PERSON BY AN ORGANIZATION
Term
CHAIN OF COMMAND
Definition
THER RIGHT TO COMMAND, TO EXERCISE AUTHORITY SHOULD BE DELEGATED IN A CONTINUOUS CHAIN OR LINE F ROM THE TOP TO THE BOTTOM OF THE ORGANIZATION.
Term
COMMUNICATING
Definition
PROCESS OF SHARING IDEAS IN SUCH A
WAY THAT OTHERS WILL UNDERSTAND AND BE ABLE TO USE THE TRANSMITED INFORMATION.
Term
CONTROLLING
Definition
CONTROL PROCESS CONSISTS OF MEASURING ACTUAL PERFORMANCE, COMPARING PERFORMANCE AGAINST TO ESTABLISHED STANDARDS, TAKING CORRECTIVE ACTIONS IF NECESSARY.
Term
DELEGATION
Definition
ASSIGINMENT OF AUTHORITY TO PERFORM WORK, MANAGE WORK OF OTHERS OR MAKE DECISIONS ON BEHALF OF ORGANIZATION.
Term
HYGIENE FACTORS
Definition
FACTORS FOUND IN CONTEXT OF INDIVIDUAL'S WORK AND RELATED TO ENVIRONMENT: WORKING CONDITIONS - PAY - JOB SECURITY - COMPANY POLICIES & ADMINISTRATION - RELATIONSHIPS W/IMMEDIATE SUPERVISORS - RELATIONSHIPS W/PEERS AND SUBORDINATES - STATUS.
Term
LEADING
Definition
USE OF COMMUNICATION PROCESS BY A MANAGER TO GUIDE, MOTIVATE, GUIDE, INFLUENCE AND DIRECT OTHER PEOPE'S WORK.
Term
MANAGEMENT
Definition
PROCESS OF ACHIEVING ORGANIZATIONAL OBJECTIVES THROUGH THE USE OF PEOPLE AND OTHER RESOURCES (CAPAITAL, LAND, EQUIPMENT).
Term
MISSION
Definition
BASIC PURPOSE FOR ORGANIZATION'S EXISTENCE.
Term
NONPROGRAMMED DECISIONS
Definition
DECISIONS THAT HAVE NO PRECEDENT AND REPRESENT SITUATIONS NOT DEALTH WITH PREVIOUSLY OR ONLY ON A LIMITED BASIS.
Term
ORGANIZATION CHART
Definition
WRITTEN OR GRAPHIC REPRESENTATION OF THE FORMAL AUTHORITY RELATIONSIHPS (LINE AND STAFF AUTHORITY; FUNCTIONAL AUTHORITY).ALSO MAY SHOW MAJOR TYPES OF DEPARTMENTALIZATION (GEOGRAPHIC,DIVISIONS, PRODUCT DIVISIONS) B EING USED AND THE FORMAL RELATIONSHIPS THAT SHOULD EXIST.
Term
ORGANIZING
Definition
DETERMINES WHAT TASKS NEED RO BE DONE; WHO WILL DO THEM; HOW TASKS WILL BE GROUPED; REPORTING RELATAIONSHIPS AND WHERE DECISIONS WILL BE MADE.
Term
PLANNING
Definition
DEFINES ORGANIZATIONS GOALS, EXTABLISHES STRATEGY TO ACHIEVE GOALS, DEVELOPS PLANS TO INTERGATE & COORDINATE RESOURCES NEEDED FOR SUCCESS.
Term
POLICIES
Definition
GENERAL STATEMENTS DEVELOPED BY TO MANAGEMENT AND COMMUNICATED TO MANAGERS AND SUPERVISORS SO CONSISTENT DECISIONS IN HANDLING CERTAIN ANCITIPATED PROBLEMS.AlSO DEFINES LIMITS SUPERVISORS MUST OBSERVE. SPECIFY MANAGERS BEHAVIOR IN DECISION MAKING.
Term
PROCEDURE
Definition
SEQUENCE OF STEPS TO BE FOLLOWED IN PERFORMING A SPECIFIC YTASK OR ACTION.
Term
PROGRAMMED DECISIONS
Definition
DECISIONS MADE ROUTINELY ON A RECURRING BASIS NOT REQUIRING HUGE EXPENDITURES AND NOT COMPLEX IN NATURE.
Term
RATIONAL DEICISION MAKING
Definition
FOLLOWING LOGICAL RULES/STEPS OF LOGICAL THINKING IN RESOLVING A DELIMIMA OR MAKING A CHOICE.
Term
RESPONSIBILITY
Definition
DUTY OR OBLIGATION TO PERFORM ANY ASSIGNED TASKS
Term
SATISFICING
Definition
SELECTION OF ALTERNATIVE SOLUTION THAT SATISFIES MINIMAL DECISION CRITERIA THAT SEEMS "GOOD ENOUGH" - NOT PERFECT OR IDEAL.
Term
SPAN OF CONTROL
Definition
RECOGNIZES LIMITED ABILITY AND TIME OF AN INDIVIDUAL MANAGER.LIMITS SPAN (NUMBER OF PERSONS) ASSIGNED TO ONE MANAGER.
Term
T Q M (TOTAL QUALITY MANAGEMENT)
Definition
W. EDWARD DEMING'S 14 RULES REGARDING ACHIEVEMENT AND MAINTENANCE OF QUALITY WITHIN AN ORGANIZATION.
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