Term
| What is Maslow's Hierarchy of Human Needs? |
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Definition
| steps for meeting basic human needs in which a person's needs must be satisfied at one level before moving upward |
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Term
| Steps in Maslow's Hierarchy of Human Needs |
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Definition
Physical- survival requirments
Safety and Security- safe from harm
Belonging- feeling accepted
Self Esteem- pride
Self Actualization- reaching for dreams
(View examples of each step on page 18) |
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Term
| Dr. William Glasser's four basic needs for motivating bahvior |
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Definition
Belonging: loving, sharing, cooperating
Power: achieving, accomplishing, being recognized and respected
Freedom: making choices
Fun: laughing and enjoying |
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Term
| How to deal with emotional barriers |
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Definition
| set your feeelings aside, and always provide the best possible care. |
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Term
| How should you communicate with someone who is visually impaired? |
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Definition
-Get the person's attention before talking
-Identify yourself when entering the room
-explain what you are doing
-ask for feedback
-encourage the use fo eyeglasses |
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Term
| How should you communicate with someone who is hearing impaired? |
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Definition
-eliminate background noise
-get close and speak loudly without screaming
-maintain eye contact
-use gestures
-ask fr feedback
-use paper and pencil to write
-encourage use of hearing aid |
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Term
| How should you communicate with someone who is cognitively impaired? |
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Definition
-ask for ongoing feedback
-use words that are simple and specific
-break informatin into small parts
-treat the person with respect
-repeat information if necessary and check for understanding |
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Term
| How should you communicate with someone with Aphasia? |
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Definition
-address the person by name
-eliminate background noise
speak slowly and use simple words
ask questions that can be answered with "yes" and "no"
-be patient
-make messages claer |
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Term
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Definition
| partial or total loss of the ability to communicate |
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