| Term 
 
        | What are some techniques leaders may use during the directie approach to counseling? |  | Definition 
 
        | 1. Corrective Training 2. Commanding
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        | Term 
 
        | What FM covers counseling? |  | Definition 
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        | Term 
 
        | What are the characteristics of effective counseling? |  | Definition 
 
        | 1. Purpose: Clearly define the purpose of the counseling 2. Flexiblility: Fit the counseling style to the character of each subordinate and to the relationship desired
 3. Respect: View subordinates as unique, complex individuals, each with a distinct set of values, beliefs, and attitudes
 5. Support: Encourage subordinate through actions guiding them through their problems
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        | Term 
 
        | What are the three approaches to counseling? |  | Definition 
 
        | 1. Direcive 2. Non-directive
 3. Combined
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        | Term 
 
        | Explain the advantages and disadvantage of Directive Counseling. |  | Definition 
 
        | Advantages -Quickest Method
 -Good for people who need clear, concise direction
 -Allows counselors to actively us their experience
 
 Disadvantages
 -Doesn't encourae subordinates to be part of the solution
 - Tends to treat symptoms, not problems
 - Solution is counsler's not subordinate's
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        | Term 
 
        | Explain the advantages and disadvantages of Combined counseling. |  | Definition 
 
        | Advantages - Moderately Quick
 - Encourages Maturity
 - Encourages open communication
 - Allows counselors to actively us their experience
 
 Disadvantages
 - May take too much time for some situations
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        | Term 
 
        | Explain the advantages and disadvantages of Non-Directive counseling. |  | Definition 
 
        | Adavantages - Encourages Maturity
 - Encourages open communication
 - Develops personal responsiblity
 
 Disadvantages
 - More time consuming
 - requires greatest counselor skill
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        |  | 
        
        | Term 
 
        | What are the three major categories of developmental counseling? |  | Definition 
 
        | 1. Event Counseling 2. Performance Couseling
 3. Professional Growth counseling
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        | Term 
 
        | What are some examples of Event counseling? |  | Definition 
 
        | 1. Instances of superior or substandard performance 2. Reception and integration counseling
 3. Crisis Counseling
 4. Referral Counseling
 5. Promotion counseling
 6. Separation counseling
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        | Term 
 
        | What areas would you cover in a reception and integration counseling? |  | Definition 
 
        | CoC familiarization, organizational standards, security and safety issues, NCO support channel, On/Off duty conduct, organizational history/structure/mission, Off limits/danger areas, Functions and support activities |  | 
        |  | 
        
        | Term 
 
        | What are the four stages of the counseling process? |  | Definition 
 
        | 1. Identify the need for counseling 2. Prepare for counseling
 3. Conduct counseling
 4. Follow up
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        |  | 
        
        | Term 
 
        | What are the steps to prepare for counseling? |  | Definition 
 
        | - Select a location - Select a time
 - Notify the subordinate well in advance
 - Organize information
 - Outline the counseling session components
 - Plan your counseling strategy
 - Establish the right atmosphere
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        |  | 
        
        | Term 
 
        | A Counseling session consist of what 4 basic components? |  | Definition 
 
        | - Opening the session - Discussing the issues
 - Developing the plan of action
 - Recording and closing the session
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        |  | 
        
        | Term 
 | Definition 
 
        | Counseling is the process used by leaders to review with a subordinate the subordinate's demonstrated performance and potential |  | 
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        | Term 
 
        | What are some counseling techniques leaders amy explore dure the nondirecive and combined counseling approaches? |  | Definition 
 
        | 1. Suggesting alternatives 2. Recommending
 3. Persuading
 4. Advising
 |  | 
        |  | 
        
        | Term 
 
        | How many human needs are there? |  | Definition 
 
        | 4 (physical, social, security, and higher) |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | A keen sense of what to do or say in order to maintain good relations with other and to avoid offense |  | 
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        | Term 
 
        | What is objective counseling? |  | Definition 
 
        | For one person to help another |  | 
        |  | 
        
        | Term 
 
        | What are the 7 steps to problem solving? |  | Definition 
 
        | 1. ID the problem 2. Gather information
 3. Develop Criteria
 4. Generate possible solutions
 5. Analyze possible solutions
 6. Compare possible solutions
 7. Make and implement the decision
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        |  | 
        
        | Term 
 | Definition 
 
        | Communications is the flow or exchange of informationa dnd ideas from one person to another |  | 
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        | Term 
 
        | Faulty communications causes most problems. True or False? |  | Definition 
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        |  | 
        
        | Term 
 
        | Leads should seek to develop and improve what three leader counseling skills? |  | Definition 
 
        | 1. Active Listening 2. Responding
 3. Questioning
 |  | 
        |  | 
        
        | Term 
 
        | To ensure they understand the message sent to them, the receiver should send what back to the transmitter? |  | Definition 
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        | Term 
 
        | What are the qualities of and effective counselor? |  | Definition 
 
        | 1. Respect 2. Self-awareness
 3. Cutural awareness
 4. Empathy
 5. Credibilty
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        |  | 
        
        | Term 
 
        | In communications, your exchanges of information has three important parts. What are they? |  | Definition 
 
        | 1. Message 2. Content
 3. Context
 |  | 
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        | Term 
 
        | Name some good conditions that make for good disipline. |  | Definition 
 
        | High Performance standards, loyalty to superiors and subordinates, competitive activites, tough training, open channel of communication |  | 
        |  | 
        
        | Term 
 
        | What course of action should a supervisor take when a subordinate have been performing uner his usual standards? |  | Definition 
 
        | 1. Counsel about substandard performance 2. Attempt to define the problem with the soldier
 3. Afford opportunity and time to solve the problem
 4. Make a written statement of counseling
 |  | 
        |  | 
        
        | Term 
 
        | What are stresses that influence behavior? |  | Definition 
 
        | Fear, Hunger, Illness, Anxiety, Fatigue |  | 
        |  | 
        
        | Term 
 
        | By neglecting the welfare of your soldiers, you will probably do what? |  | Definition 
 
        | Lose their respect and loyal cooperation |  | 
        |  | 
        
        | Term 
 
        | What form is used for counseling? |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | When is the directive approach to counseling most likely to be used? |  | Definition 
 
        | When time is short, when the Leader knows what to do, when the counseled soldier has limited problem-solving ablities |  | 
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        | Term 
 
        | Is it a a requirement that a leader counsel his subordinates? |  | Definition 
 
        | Yes. A leader who neglects to counsel his subordinates is negligent in his performance of duty |  | 
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        | Term 
 
        | Is performance counseling limited to bad performance? |  | Definition 
 
        | No, Counsleing may also be for good performance |  | 
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