| Term 
 
        | What Field Manual covers counseling? |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | What are the characteristics of effective counseling? |  | Definition 
 
        | 1. Purpose: Clearly define the purpose of the counseling. 2. Flexibility: Fit the counseling style to the character of each subordinate and to the relationship
 desired.
 3. Respect: View subordinates as unique, complex individuals, each with a distinct set of values,
 beliefs, and attitudes.
 4. Communication: Establish open, two-way communication with subordinates using spoken
 language, nonverbal actions, gestures, and body language. Effective counselors listen more than
 they speak.
 5. Support: Encourage subordinates through actions while guiding them through their problems.
 (FM 6-22 Oct 2006 / B-24 / PDF 160)
 |  | 
        |  | 
        
        | Term 
 
        | What are the three approaches to counseling? |  | Definition 
 
        | 1. Directive 2. Non-directive
 3. Combined
 (FM 6-22 Oct 2006 / B-38 / PDF 164)
 |  | 
        |  | 
        
        | Term 
 
        | Explain the advantages and disadvantages of Directive counseling. |  | Definition 
 
        | Advantages:  Quickest method.
  Good for people who need clear, concise direction.
  Allows counselors to actively use their experience.
 Disadvantages:
  Doesn't encourage subordinates to be part of the solution.
  Tends to treat symptoms, not problems.
  Tends to discourage subordinates from talking freely.
  Solution is the counselor's, not the subordinate's.
 (FM 6-22 Oct 2006 / B-38 / PDF 164)
 |  | 
        |  | 
        
        | Term 
 
        | Explain the advantages and disadvantages of Non-Directive counseling. |  | Definition 
 
        | Advantages:  Encourages maturity.
  Encourages open communication.
  Develops personal responsibility.
 Disadvantages:
  More time-consuming
  Requires greatest counselor skill.
 (FM 6-22 Oct 2006 / B-38 / PDF 164)
 |  | 
        |  | 
        
        | Term 
 
        | Explain the advantages and disadvantages of Combined counseling. |  | Definition 
 
        | Advantages:  Moderately quick.
  Encourages maturity.
  Encourages open communication.
  Allows counselors to actively use their experience.
 Disadvantages:
  May take too much time for some situations.
 (FM 6-22 Oct 2006 / B-38 / PDF 164)
 |  | 
        |  | 
        
        | Term 
 
        | What are the three major categories of developmental counseling? |  | Definition 
 
        | 1. Event counseling 2. Performance counseling
 3. Professional growth counseling
 (FM 6-22 Oct 2006 / B-3 / PDF 157)
 |  | 
        |  | 
        
        | Term 
 
        | What are some examples of Event counseling? |  | Definition 
 
        | 1. Instances of superior or substandard performance. 2. Reception and Integration Counseling.
 3. Crisis Counseling
 4. Referral Counseling
 5. Promotion Counseling
 6. Separation Counseling
 (FM 6-22 Oct 2006 / B-4 / PDF 157)
 |  | 
        |  | 
        
        | Term 
 
        | What areas would you cover in a reception and integration counseling? |  | Definition 
 
        |  Chain of command familiarization.  Organizational standards.
  Security and safety issues.
  Noncommissioned officer (NCO) support channel (who is in it and how it is used).
  On- and off-duty conduct.
  Personnel/personal affairs/initial and special clothing issue.
  Organizational history, structure, and mission.
  Soldier programs within the organization, such as Soldier of the Month/Quarter/Year, and
 educational and training opportunities.
  Off limits and danger areas.
  Functions and locations of support activities.
  On- and off-post recreational, educational, cultural, and historical opportunities.
  Foreign nation or host nation orientation.
  Other areas the individual should be aware of as determined by the leader.
 (FM 6-22 Oct 2006 / B-9 / PDF 158)
 |  | 
        |  | 
        
        | Term 
 
        | What are the 4 stages of the Counseling Process? |  | Definition 
 
        | 1. Identify the need for counseling. 2. Prepare for counseling.
 3. Conduct counseling.
 4. Follow up.
 (FM 6-22 Oct 2006 / B-41 / PDF 165)
 |  | 
        |  | 
        
        | Term 
 
        | What are the steps required to prepare for counseling? |  | Definition 
 
        |  Select a suitable place.  Schedule the time.
  Notify the subordinate well in advance.
  Organize information.
  Outline the counseling session components.
  Plan the counseling strategy.
  Establish the right atmosphere.
 (FM 6-22 Oct 2006 / B-43 / PDF 165)
 |  | 
        |  | 
        
        | Term 
 
        | A counseling session consists of what 4 basic components? |  | Definition 
 
        |  Opening the session.  Discussing the issues.
  Developing the plan of action.
  Recording and closing the session.
 (FM 6-22 Oct 2006 / B-52 / PDF 168)
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Counseling is the process used by leaders to review with a subordinate the subordinate’s demonstrated performance and potential.
 (FM 6-22 Oct 2006 / B-1 / PDF 157)
 |  | 
        |  | 
        
        | Term 
 
        | How many human needs are there? |  | Definition 
 
        | 4 (Physical, Social, Security and Higher (Religious)) |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | A keen sense of what to do or say in order to maintain good relations with others and to avoid offense
 |  | 
        |  | 
        
        | Term 
 
        | What is the objective of counseling? |  | Definition 
 
        | For one person to help another |  | 
        |  | 
        
        | Term 
 
        | What are the 7 steps to problem solving? |  | Definition 
 
        | 1. ID the problem 2. Gather information
 3. Develop criteria
 4. Generate possible solutions
 5. Analyze possible solutions
 6. Compare possible solutions
 7. Make and implement the decision
 (FM 5-0 Jan 2005 / 2-23 / PDF 46)
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Communications is the flow or exchange of information and ideas from one person to another. |  | 
        |  | 
        
        | Term 
 
        | Faulty communications causes most problems. True or false? |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Leaders should seek to develop and improve what three leader counseling skills? |  | Definition 
 
        | 1. Active Listening 2. Responding
 3. Questioning
 (FM 6-22 Oct 2006 / B-27 / PDF 160)
 |  | 
        |  | 
        
        | Term 
 
        | To ensure that they understand the message sent to them, the receiver should send what back to the transmitter?
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | What are the qualities of an effective counselor? |  | Definition 
 
        | 1. Respect for subordinates 2. Self-awareness
 3. Cultural awareness
 4. Empathy
 5. Credibility
 (FM 6-22 Oct 2006 / 8-75 / PDF 92)
 |  | 
        |  | 
        
        | Term 
 
        | In communications, your exchange of information has three important parts. What are they? |  | Definition 
 
        | 1. Message 2. Content
 3. Context
 |  | 
        |  | 
        
        | Term 
 
        | Name some good conditions that make for good discipline |  | Definition 
 
        |  High performance standards  Loyalty to superiors and subordinates
  Competitive activities
  Tough training
  Open channel of communications
 |  | 
        |  | 
        
        | Term 
 
        | What course of action should a supervisor take when a subordinate has been performing below his/her usual standards?
 |  | Definition 
 
        | 1. Counsel about substandard performance. 2. Attempt to define the problem with the Soldier.
 3. Afford opportunity and time to solve the problem.
 4. Make a written statement of counseling.
 |  | 
        |  | 
        
        | Term 
 
        | What are the stresses that influence behavior? |  | Definition 
 
        |  Fear  Hunger
  Illness
  Anxiety
  Fatigue
 |  | 
        |  | 
        
        | Term 
 
        | By neglecting the welfare of your Soldiers, you will probably do what? |  | Definition 
 
        | Lose their respect and loyal cooperation |  | 
        |  | 
        
        | Term 
 
        | What form is used for counseling? |  | Definition 
 
        | DA Form 4856 (FM 6-22 Oct 2006 / B-63 / PDF 170)
 |  | 
        |  | 
        
        | Term 
 
        | When is the directive approach in counseling most likely to be used? |  | Definition 
 
        | When time is short; when the LEADER knows what to do; when the counseled Soldier has limited problem-solving abilities.
 (FM 6-22 Oct 2006 / B-38 / PDF 164)
 |  | 
        |  | 
        
        | Term 
 
        | Is it a requirement that a leader counsel his/her subordinates? |  | Definition 
 
        | Yes. A leader who neglects to counsel his subordinates is negligent in his performance of duty |  | 
        |  | 
        
        | Term 
 
        | Is performance counseling limited to bad performance? |  | Definition 
 
        | No. Counseling may also be for good performance |  | 
        |  | 
        
        | Term 
 
        | What are some counseling techniques leaders may explore during the nondirective or combined counseling approaches?
 |  | Definition 
 
        | 1. Suggesting Alternatives 2. Recommending
 3. Persuading
 4. Advising
 (FM 6-22 Oct 2006 / B-39 / PDF 164)
 |  | 
        |  | 
        
        | Term 
 
        | What are some techniques leaders may use during the directive approach to counseling? |  | Definition 
 
        | 1. Corrective Training 2. Commanding
 (FM 6-22 Oct 2006 / B-40 / PDF 164)
 |  | 
        |  |