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Counseling
Army Study Guide
27
Other
Professional
07/06/2008

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Cards

Term
What Field Manual covers counseling?
Definition
FM 6-22 Appendix B
Term
What are the characteristics of effective counseling?
Definition
Purpose: Clearly define the purpose of the counseling.
Flexibility: Fit the counseling style to the character of each subordinate and to the relationship desired.
Respect: View subordinates as unique, complex individuals, each with a distinct set of values, beliefs, and attitudes.
Communication: Establish open, two-way communication with subordinates using spoken language, nonverbal actions, gestures, and body language. Effective counselors listen more than they speak.
Support: Encourage subordinates through actions while guiding them through their problems.
Term
What are the three approaches to counseling?
Definition
Directive
Non-directive
Combined
Term
What are the three major categories of developmental counseling?
Definition
Event counseling
Performance counseling
Professional growth counseling
Term
What are some examples of Event counseling?
Definition
Instances of superior or substandard performance.
Reception and Integration Counseling.
Crisis Counseling
Referral Counseling
Promotion Counseling
Separation Counseling
Term
What areas would you cover in a reception and integration counseling?
Definition
Chain of command familiarization..
Organizational standards.
Security and safety issues.
Noncommissioned officer (NCO) support channel (who is in it and how it is used).
On- and off-duty conduct.
Personnel/personal affairs/initial and special clothing issue.
Organizational history, structure, and mission.
Soldier programs within the organization, such as Soldier of the Month/Quarter/Year, and educational and training opportunities.
Off limits and danger areas.
Functions and locations of support activities.
On- and off-post recreational, educational, cultural, and historical opportunities.
Foreign nation or host nation orientation.
Other areas the individual should be aware of as determined by the leader.
Term
What are the 4 stages of the Counseling Process?
Definition
Identify the need for counseling.
Prepare for counseling.
Conduct counseling.
Follow up.
Term
What are the steps required to prepare for counseling?
Definition
Select a suitable place.
Schedule the time.
Notify the subordinate well in advance.
Organize information.
Outline the counseling session components.
Plan the counseling strategy.
Establish the right atmosphere.
Term
A counseling session consists of what 4 basic components?
Definition
Opening the session.
Discussing the issues.
Developing the plan of action.
Recording and closing the session.
Term
What is counseling?
Definition
Counseling is the process used by leaders to review with a subordinate the subordinate’s demonstrated performance and potential.
Term
How many human needs are there?
Definition
4 (Physical, Social, Security and Higher (Religious))
Term
What is tact?
Definition
A keen sense of what to do or say in order to maintain good relations with others and to avoid offense
Term
What is the objective of counseling?
Definition
For one person to help another
Term
What are the 7 steps to problem solving?
Definition
ID the problem
Gather information
Develop criteria
Generate possible solutions
Analyze possible solutions
Compare posible solutions
Make and implement the decision
Term
What is communication?
Definition
Communication is the flow or exchange of information and ideas from one person to another.
Term
Faulty communications causes most problems. True or false?
Definition
True
Term
Leaders should seek to develop and improve what three leader counseling skills?
Definition
Active Listening
Responding
Questioning
Term
What are the qualities of an effective counselor?
Definition
Respect for subordinates
Self-awareness
Cultural awareness
Empathy
Credibility
Term
In communications, your exchange of information has three important parts. What are they?
Definition
Message
Content
Context
Term
Name some good conditions that make for good discipline
Definition
High performance standards
Loyalty to superiors and subordinates
Competitive activities
Tough training
Open channel of communications
Term
By neglecting the welfare of your soldiers, you will probably do what?
Definition
Lose their respect and loyal cooperation
Term
What are the stresses that influence behavior?
Definition
Fear
Hunger
Illness
Anxiety
Fatigue
Term
What form is used for counseling?
Definition
DA Form 4856
Term
When is the directive approach in counseling most likely to be used?
Definition
When time is short, when the LEADER knows what to do, when the counseled soldier has limited problem-solving abilities.
Term
Is it a requirement that a leader counsel his/her subordinates?
Definition
Yes. A leader who neglects to counsel his subordinates is negligent in his performance of duty
Term
What are some counseling techniques leaders may explore during the nondirective or combined counseling approaches?
Definition
Suggesting Alternatives
Recommending
Persuading
Advising
Term
What are some techniques leaders may use during the directive approach to counseling?
Definition
Corrective Training
Commanding
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