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Corporate Social Responsibility
final
54
Management
Undergraduate 3
05/12/2011

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Cards

Term
the 4 corporate responsibilities (duties)
Definition
1) the duty to inform
2) the duty not to misrepresent or withhold info
3) the duty not to force or take advantage
4) the duty to take "due care"
Term
the 5 consumer rights
Definition
1) the right to safety
2) the right to free and rational choice
3) the right to know
4) the right to be heard
5) the right to be compensated
Term
negligence doctrine
Definition
means that all parties, including the manufacturer, wholesaler, distributor, and sales professionals, can be held liable if reasonable care is not observed
Term
the doctrine of strict liability
Definition
- extension of negligence standard
- product with a known or knowable defect goes to market
Term
absolute liability
Definition
liable for not warning of product danger even though the danger was unknown at the time
Term
limits on product liability
Definition
- people rarely sue
- people rarely win
- juries not like to award punitive damages
Term
causes of environmental pollution
Definition
1) consumer affluence
2) materialistic cultural values
3) urbanization
4) population explosion
5) new and uncontrolled technologies
6) industrial activities
Term
ethical leadership styles
Definition
1) define and lead the mission of organizations
2) build and sustain accountable relationships with stakeholders
3) negotiate with stakeholders, respect them
4) collaboration and trust
5) awareness and concern for employees and other stakeholders
Term
benefits of strong corporate cultures
Definition
1) misconduct cut
2) retaliation eliminated
3) no high risk misconduct
4) provide a compass
Term
corporate self regulation issues
Definition
1) ethics codes and codes of conduct
2) ombuds and peer review
Term
problems with ethics codes
Definition
1) too vague
2) do not prioritize values
3) not enforced
4) not everyone is informed
5) top level dont show interest
6) dont show gray
7) do not inspire
8) irrelevant across borders
Term
problems with ombuds and peer review
Definition
1) managers feel authority is threatened
2) retaliation
3) only as good as ombudperson
4) peer review panel is better
Term
GI generation
Definition
- rugged individualism
- upward mobility
- american dream
Term
Silent generation
Definition
- allegiance to law and order, patriotism and faith
Term
baby boomers
Definition
- buy now, pay later
- most powerful
- does not sacrifice personal pleasure
Term
generation X
Definition
- baby busters
- low level, entry level jobs
- insecurity
Term
generation Y
Definition
- Y's dont want to be associated with X's
- ambitious, motivates, impatient and demanding
- big spenders
Term
Millenials
Definition
- clear rules and guidelines
- trust and optimism
- more positive
Term
just cause termination
Definition
- cannot be arbitrary, capricious or discriminatory
Term
due process
Definition
right to have impartial and fair hearing regarding employers; decisions, procedures and rules that affect employees
Term
right to privacy
Definition
- griswold vs. connecticuit
- zone of privacy without intrusion
technology
- allows criminal history checks, credit history inquiries, and access to medical records
Term
jo tucker
Definition
"if a worker is using a computer in a company office, on office time, privacy is what the employer says it is"
Term
AUP
Definition
appropriate use policies
Term
drug testing guidelines
Definition
1) administered only for jobs that have a clear and present potential harm to others
2) previous notice to those being tested
3) notification of results
4) entitled to appeal
5) informed of confidentiality
Term
glass ceiling
Definition
invisible discriminatory barriers
Term
Title VII of the civil Rights Act of 1964
Definition
makes discrimination on the basis of gender, race, color, religion or national origin illegal
Term
sexual harassment includes the following
Definition
1) unwelcome sexual advances
2) coercion
3) indirect harassment
4) physical contact
5) visual harassment
Term
who is liable for sexual harassment
Definition
the employer regardless
Term
vicarious liability
Definition
employer could be liable for harassment if it is committed by anyone present in the workplace and if it is brought to the attention of any manager or supervisor.
- employers are also liable for anyone in the workplace
Term
whistle blowing
Definition
the attempt of an employee or former employee of an organization to disclose what he or she believes to be wrongdoing in or by the organization
Term
when should you whistleblow
Definition
1) will commit serious harm to public
2) serious threat or harm
3) immediate supervisor does not act
4) documented evidence
5) belief that changes will occur
Term
globalization and forces of change
Definition
1) the end of communism opening the closed economies
2) emergence of China and India
3) IT and internet
4) free trade and trading agreements
5) world bank and IMF
6) global terrorism
7) multinational enterprises (MNEs)
8) global poverty and income disparity also multiple
9) demand of social responsibility of corporations
10) shift to service and knowledge economies
Term
ethnocentrically
Definition
the belief of the superiority of ones own beliefs
Term
moral and cultural relativism
Definition
theory that there are no universally valid moral principles binding on all people at all times, but rather all are valid relative to culture
Term
GIFT
Definition
1) Genuine
2) Independent
3) Free
4) Transparent
Term
foreign corrupt practices act
Definition
- prohibit the bribery of foreign government officials by US persons
- companies can be fined up to 2 mil (individuals 100k)
Term
the dark side of globalization
Definition
1) crime and corruption (trafficking)
2) child slave labor and poverty
3) global digital divide--higher concentration today than 10 years ago (computers)
4) Americanization
5) loss of nation-state sovereignty
Term
MNE power
Definition
- faster employment growth rates than public sector
- faster expenditure rates
- competitive advantage in certain aspects
Term
misuses of MNE power
Definition
- less disclosure to poorer nations
- creative accounting to avoid taxes
- poor treatment of the locals
- poor treatment of the environment
- apartheid thing
Term
triple bottom line
Definition
1)economic dimension
2) environmental dimension
3) social dimension
Term
four styles of international ethical decision making
Definition
1) foreign country style
2) empire style
3) interconnection style
4) global style
Term
foreign country style
Definition
company applies the values and norms of its local host
Term
empire style
Definition
company applies its own domestic views and rules
Term
interconnection style
Definition
shared norms
- blurring of identities
Term
global style
Definition
company abstracts all local and regional differences and norms, coming up with a more cosmopolitan set of standards for is actions in the host country
Term
forrester magazine
Definition
- 6th dimension of public interest
- necessary for future cash flows
- GE is good
Term
MBA oath
Definition
MBA graduates are taking optional oaths to act ethically and morally in business
Term
UN global compact principles (10) pertain to business
Definition
Human rights
1) support and respect international human rights
2) not complicit in human rights abuses
Labour
3) uphold the freedom of collective bargaining
4) elimination of compulsory labour
5) abolition of child labour
6) elimination of discrimination
environment
7) precautionary approach to environmental challenges
8) greater environmental responsibility
9) development of environmentally friendly technologies
anti corruption
10) work against corruption
Term
ethical dimensions of leadership styles
Definition
1) manipulator
2) bureaucratic
3) professional manager
4) transforming leader
Term
manipulator
Definition
amoral leadership
- ends justify the means
Term
bureaucratic administrator
Definition
- rule based moral leadership
- fixed rules that explain the purpose
and functions of the organization
- military leaders
Term
professional manager
Definition
- effectiveness and doing things right
- Peter Drucker
- based on social contract
- groupthink may occur
Term
transforming leadership style
Definition
- James Burns
- bases effectiveness on relationships with followers
Term
6 core values in ethics codes
Definition
1) trustworthiness
2) respect
3) responsibility
4) fairness
5) caring
6) citizenship
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