Shared Flashcard Set

Details

Copeland's Serving Tips
Serving Tips
16
Culinary Art
12th Grade
09/11/2012

Additional Culinary Art Flashcards

 


 

Cards

Term
1st Step of Service
Definition
Greet and acknowledge guests within 60 seconds or less from the time they are seated
Term
2nd SOS
Definition
Tourguide drinks and take the beverage order. Suggest appetizers by name before leaving to get drinks

Drinks - Sweet Tea, Fiji Water, Big Al's Cosmo, and Pina Colada
Term
3rd SOS
Definition
Sell the appetizer order

Apps- Bayou Broccoli and Marinated crab claws
Term
4th SOS
Definition
Make and deliver non-alcoholic drinks within 2 minutes or less and alcoholic drinks within 4 minutes or less.
Stage and deliver the appetizer order within 8-10 minutes.
Term
5th SOS
Definition
Tour guide entrees and take the entree order.
Entrees- Crawfish Po-Boy, Garlic Fillet
Term
6th SOS
Definition
Stage the table for entrees
Term
7th SOS
Definition
Use silent service with correct pivot point placement. Conduct 2 minute/ 2 bite checkback.
Term
8th SOS
Definition
Half way through drop off dessert menu and tour guide desserts.

Desserts - Al's Creole Style Cheesecake and Sweet Deceit Cheesecake
Term
9th SOS
Definition
Pre-bus entree dishes
Term
10th SOS
Definition
Take dessert order. Sell coffee and after dinner drinks (Chocolate French Kiss Martini)
Term
11th SOS
Definition
Deliver dessert, after dinner drinks and coffee within 5-8 minutes
Term
12th SOS
Definition
Pickup and return payment within 2 minutes or less. Remind guests of E-Club
Term
First Timer Spiel
Definition
"Good afternoon/evening. Welcome to Copeland's! My name is Kenda. I'm grateful you decided to join us today. I understand this is your first time at a Copeland's"
"Let me tell you about our restaurant. We have a "from scratch" kitchen that serves New Orleans Creole Style seafood , steaks,and a wide variety of chef- crafted dishes. Currently, we are featuring (introduce current promotions)"

"If you have any questions please let me know"
Term
Give guests a hot towel before they finish....(3)
Definition
*Crab Claws
*Jazzy Wings
*BBQ Ribs
Term
When serving coffee offer guests (3)
Definition
*whipped cream
*milk (regular or skim)
*half and half
Term
Fresh fish of the day
Definition
Drum
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