Term
- awareness of nonproductive behavior
- suggestion of more constructive behavior |
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Definition
| What are the two arts of confrontation? |
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Term
| clarify, articulate, request, encourage |
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Definition
| What does C.A.R.E. stand for? |
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Term
no longer immobilized by a situation
-helps toward creating positive work place
-helps you to take action in a calm, controlled, assertive manner
-contributes to your development as an empowered professional nurse |
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Definition
| What are the benefits of CARE? |
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Term
no longer immobilized by a situation
-helps toward creating positive work place
-helps you to take action in a calm, controlled, assertive manner
-contributes to your development as an empowered professional nurse |
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Definition
| What are the benefits of CARE? |
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Term
| Feedback, hold someone accountable, opportunity to solve problems, build relationships, examine discrepancies (between feels, beliefs, attitudes, and behaviors |
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Definition
| What are some good things about confrontation? (5 opportunities it opens up) |
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Term
- no longer immobilized by a situation
- take control without aggression
- you remain calm, controlled, assertive
- helps create a work environment we desire
- contributes to empowered professional nurse |
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Definition
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Term
| behavior is destructive, or behavior invades our rights or rights of others |
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Definition
| What are the main 2 reasons for confrontation? |
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Term
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Definition
| "short term gain in is long term pain" refers to what? |
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