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Definition
| the psychological processes that arouse and direct goal-directed behavior. We all have needs some are filled some are not. Those that are not as managers/leaders we must fill them. |
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Definition
| EXternal these are things such as raises, new company car, new bigger office etc. Receive from OTHERS for a particular task |
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| INternal such as job satisfaction, a sense of pride and/or accomplishment. Receive from the particular task itself |
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Term
| 4. Hierarchy of needs theory |
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Definition
| goal is to move everyone up the hierarchy, but must start at base and fill each need before moving up hierarchy. |
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Term
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Definition
assumes that there are 3 basic needs
a) Existence: for physiological & material well being
b) Relatedness: having substantial relationships with people we care about
c) Growth: desire to grow as human beings to fullest potential |
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Definition
Achievement, Affiliation, Power
You want BALANCE! |
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Definition
a) #1) Dissatisfaction: aka Hygiene factors; EXTRINSIC(see 1st bullets of guide)
b) #2) Satisfaction: INTRINSIC FACTORS |
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Definition
perceptions that employees have on OTHER EMPLOYEES
that you must change their perception ex: “Am I fair to you? Yes is the company fair? Then who cares about John” |
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Term
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Definition
a) #1)Expectancy- do I have skills to complete job?
b) #2)Instrument- will there be a award if I do job?
c) #3)Valance- will I be happy with the reward?
must say YES to all 3 questions |
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Term
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Definition
| some people like goals so give them specific,challenging, attainable goals with rewards; some people hate goals so give them free reign just make sure they complete task. |
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