Shared Flashcard Set

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Comstd 78
Veazey
118
Communication
Undergraduate 1
09/14/2015

Additional Communication Flashcards

 


 

Cards

Term
Systems Theory:
Definition
a system is a set of components that interrelate with one another to form a whole.
Term
Factors in systems theory (7)
Definition
Interdependence
Input variables
Process variables
output variables
synergy
entropy
equifinality
Term
What is interdependence? (factor in systems theory)
Definition
Everything in the system is connected (wholeness)
Term
What are imput variables? (factor in systems theory)
Definition
What you put in (to the family)
Term
What are process variables? (factor in systems theory)
Definition
How you process (change, while trying to keep stability)
Term
What are output variables (factor in systems theory)
Definition
the outcome
Term
What is synergy? (factor in systems theory)
Definition
The whole is greater than the sum of its parts
Term
What is entropy? (factor in systems theory)
Definition
Chaos causing system to decline
(too much change causes instability
Term
What is equifinality? (factor in systems theory)
Definition
Many ways to reach a goal
Term
What is the centerpiece of systems theory?
Definition
Interdependence; impacts cause ripple effects
Term
General factors in systems theory
Definition
openness to environment; susceptibility to environment
Term
Summarize Walter Bowen's Family System Theory
Definition
Families act as units, not individuals
Term
What are the 8 elements of Bowens Family System Theory
Definition
Differation of the self
Triangles
Nuclear family emotional system
Family projection process (passing on fears/emotios)
Multigenerational transmission process
emotional cutoff
sibling position
societal emotional process
Term
What is social constructionism?
Definition
people make sense of the world by constructing their own model of the social world and how it works
Term
What is the role of language in social constructionism?
Definition
Language is viewed as critical to human society;therefore conversation serves to maintain reality
Term
What do social constructionists believe?
Definition
Events and objects of the social world are MADE rather than FOUND
Term
In ongoing relationships, what two characteristics are found, according to Social constructionism
Definition
Either
1)members either develop the ability to recognize shared meanings and negotiate joint understandings through their interactions
2) or members struggle constantly with the lack of shared meanings on critical issues
Term
What is Symbolic Interaction Theory?
Definition
This theory emphasizes the self, meaning and construction of self through interaction
Term
What is the central concern of symbolic Interaction Theory?
Definition
Making sense of the self and your social roles
Term
What are the two assumptions of symbolic interaction theory?
Definition
1) Humans think about and act according to the meanings they attribute to their actions and contexts
2) Humans are motivated to create meanings to help them make sense of the world.
Term
What is an example of symbolic interaction theory?
Definition
A doll being significant because a sibling puts value upon itF
Term
Symbolic Interaction Theory - Family perspective

Why do humans act the way they do toward things?
Definition
On the basis of the meanings those things have for them.
Term
Symbolic Interaction Theory - Family perspective
Where does meaning come from?
Definition
Meaning arises out of the process of interaction between people
Term
Symbolic Interaction Theory - Family perspective
What is the name of the process by which meanings are handled?
Definition
Interpretive process
Term
Symbolic Interaction Theory - Family perspective
What are the types of interpretive processes?
Definition
Implicit (implied)
Explicit (spoken)
Modified - a person who is always quiet then chimes in
Term
What is adaptability?
Definition
The amount of change in a family’s leadership, role relationships, and relationship rules
Term
What is flexibility?
Definition
focuses on how family systems manage stability and change
Term
name two examples that cause a family system to need to manage stability and change?
Definition
birth, moving
Term
What are the four levels of adaptability?
Definition
1. Rigid families
2. Structured families
3. Flexible families
4. Chaotic families
Term
What is a rigid family?
Definition
Family members experience low levels of change, as well as authoritarian leadership and strict roles and rules
- a very structured lifestyle
- extreme rigidity, family resists change
Term
What is a structured family?
Definition
Family members experience more moderate levels of change as well as limited shared decision-making and leadership and relatively stable roles and rules.

-has room for change but with limited input for change or advice for change
Term
What is a flexible family?
Definition
Family members experience high levels of change, shared decision making, and shifting rules and roles.

- spontaneous
Term
What is a chaotic family?
Definition
Family members experience high levels of change as well as nonexistent leadership, confuses and very variable rules and roles
-members do not understand what is going on
Term
What is the key component of adaptability?
Definition
Balance
Balanced families balance structure and change
Term
What two aspects of adaptability are part of balanced families?
Definition
Balanced families balance structure and change
Term
Family systems need periods of what two items in order to function?
Definition
periods of stability
periods of change
Term
What are relational dialectics?
Definition
The "both/and" quality of relationships:
The need for partners to simultaneously experience independence and connection
openness and privacy
Term
What are the supporting functions of relational dialectics? (3)
Definition
Images, themes and boundaries
Term
What are family themes?
Definition
A theme may be viewed as a pattern of feelings, motives, fantasies and conventionalized understandings grouped around a particular locus of concern, which has a particular form in the personalities of individual members.
Term
How are family themes communicated?
Definition
These are family statements we make to understand our family unit
Ex. The family that plays together stays together.
Family sticks together.
We don’t say, “we can’t”.
Term
What are family images?
Definition
An image of one’s family embodies what is expected from it, what is given to it, and how important it is
Term
Family images - root metaphor
Definition
A Root metaphor for a family would capture an overarching image of life in that family
Term
examples of family image root metaphors
Definition
—A family is a tree
A family is a melting pot
A family is a puzzle
A family is a rock
A family is a train wreck
A family is a quilt
Term
examples of family image sibling metaphors
Definition
—peas in a pod
—oil & water
Term
Relationship patterns of a family can be viewed as what?
Definition
metaphors--
root metaphors
sibling metaphors
Term
What is a boundary?
Definition
The boundary of a system is what separates it from its environment
Term
What do family boundaries most frequently regulate?
Definition
access to people, places, ideas & values
Term
What do external boundaries do?
Definition
establish the level of connection between family members and the rest of the world these can be rigid
Term
What do internal boundaries do?
Definition
help keep family members appropriately placed in relationship to each other
Term
name an example of an external boundary?
Definition
Keeping an addiction or alcoholism secret
Term
name an example of an internal boundary?
Definition
keeping financial concerns secret from children
Term
What are biosocial issues established by a family?
Definition
gender, age, role in family
Term
What do biosocial issue boundaries do?
Definition
determine power and influence within family dynamics
Term
Which families embrace stability and change easiest? Rigid or Flexible?
Definition
Flexible
Term
What is communication?
Definition
the process of making sense of the world and sharing that sense with others by creating meaning through verbal and nonverbal messages
Term
What are the three steps to an apology (Randy Park)?
Definition
1) Recognize wrong-doing
2) Apologize
3) How can I make the wrong right?
Term
What forms a family's social reality?
Definition
Communication
Term
What is meant by families repeating themselves across generations?
Definition
members become caught up in predictable and often unexamined life patterns that are created, in part, through their interactions with other family members
Term
How do we negotiate the meanings of scenarios?
Definition
as we go through them
Term
What is metacommunication?
Definition
This occurs when people communicate about their communication
Term
Is metacommunication about verbal or nonverbal messages?
Definition
It can be about both
Term
What is an example of bad metacommunication?
Definition
gossip
Term
What is an example of good metacommunication?
Definition
Telling people to watch their language around your child
Term
What does verbal metacommunication look like
Definition
Verbal cues:
I'm only joking
I'm serious about what I'm about to say
When I share my feelings, I need to know they matter to you
talking about this makes me uncomfortable
Term
What does nonverbal metacommunication look like?
Definition
Nonverbal cues:
facial expressions, eye behavior, posture, space, vocal tones, gestures
Term
What are the primary functions of families?
Definition
Cohesion and adaptability
Term
How many possible combinations of family interactions / types of communication are there?
Definition
16
Term
Which aspects of family interactions are considered dysfunctional?
Definition
extremes - disengaged or enmeshed on cohesion scale
- rigid or chaotic on adaptability scale
Term
Which aspects of family interactions are considered healthiest?
Definition
middle - separated/connected on cohesion scale
AND - flexible/structured on adaptability scale
Term
Define cohesion
Definition
the emotional bonding that family members experience with each other and includes concepts of emotional bonding, boundaries, coalitions, time, space, friends, decision-making, interests and recreation.
Term
What are the four levels of cohesion?
Definition
From low to high
Disengaged, connected, cohesive, enmeshed
Term
What are the traits of disengaged cohesion?
Definition
Family members maintain extreme separateness and independence, experiencing little belonging or loyalty
Term
What are the traits of connected cohesion?
Definition
Family members experience emotional independence as well as some sense of involvement and belonging.
Term
What are the traits of cohesive cohesion?
Definition
Family members strive for emotional closeness, loyalty, and togetherness with emphasis on some individuality.
Term
What are the traits of enmeshed cohesion?
Definition
Family members experience extreme closeness, loyalty, dependence and almost no individuality.
often creates a situation where personal goals are unmet
Term
Define family
Definition
networks of people who share their lives over long periods of time bound by ties of marriage, blood, or commitment, legal or otherwise, who consider themselves as family and who share a significant history and anticipated future of functioning in a family relationship.
Term
Family life is considered
Definition
universal
Term
What are discourse dependent families?
Definition
members rely on communication strategies for external or internal boundary management.
Term
What is external boundary management?
Definition
involves utilizing communication strategies to reveal or conceal information about the family to outsiders.
Term
What is internal boundary management?
Definition
refers to the use of communication strategies to maintain members' internal sense of we-ness or being a family.
Term
Why do families choose to conceal information through external boundary management?
Definition
embarrassment / fear of judgment
fear of violence or harm
dislike
stalker
guilt
Term
Why do families choose to reveal information through external boundary management?
Definition
Misery loves company
give wisdom or advice
to brag
to create awareness
Term
What are the four strategies for external boundary management?
Definition
labeling
explaining
legitimizing
defending
Term
What is labeling strategy?
Definition
Titles and positions provide an orientation to a situation; labeling frequently involves identifying the familial tie when introducing or referring to another person.

big sister, little sister, grandpa, husband
Term
What are the three labeling strategies?
Definition
explaining, legitimizing, defending
Term
What is the labeling strategy of explaining?
Definition
involves making a labeled family relationship understandable, giving reasons for it, or elaborating on how it works

explaining usually takes place in a nonhostile environment, letting another person the deeper connections
Term
What is the labeling strategy of legitimizing?
Definition
This invokes the sanction of law or custom: it positions relationships as genuine and conforming to recognized standards.
Term
What is the labeling strategy of defending?
Definition
This involves shielding oneself or a familial relationship from attack, justifying it or maintaining its validity against opposition.

usually in response to hostility or a direct challenge
Term
Where does internal boundary management occur?
Definition
This is what happens with members inside the familial dynamics
Term
Name four types of internal boundary management?
Definition
naming, discussing, narrating, and ritualizing
Term
What is the internal boundary management strategy of naming?
Definition
naming plays a significant role in the development of internal family identity as members strauggle to indicate their familial status and connections.

Mimi, papa, grandma, AJ (nicknames)
Term
What is the internal strategy of discussing?
Definition
Discussing reflects the degree of difference among family members that affects the amount of ambiguity in their family situation, This occurs when members see few role models for their family form.

ex. How do I introduce you?
Term
What is the internal strategy of narrating?
Definition
Narrating involves the emergence of family stories; they represent the family
s definition of itself.

Members tell and retell, to themselves and others, the story of who they are and how they got there.

How did you first meet?
Term
What is the internal strategy of ritualizing?
Definition
Ritualizing allows families to accomplish their "emotional business" as they enact their identity.

Family rituals include major celebrations and mundane routines.
family dinners, routine
Term
What are the three criteria for communication competence?
Definition
1)The message should be understood.
mutual understanding - due to word definition, socioeconomic, beliefs, education, language barriers, differing perspectives,

2. The message achieves each intended effect.

3. The message should be ethical.
Term
Communication is acting upon what?
Definition
information
Term
What kind of process is communication?
Definition
a transactional process of sharing meaning with others
Term
What type of communication is linear?
Definition
one-way
sender --> message --> receiver
Term
give an example of linear communication
Definition
tv, radio, books
Term
Which communication model looks like "I speak, you speak"
Definition
transactional
Term
Which communication model includes feedback?
Definition
transactional
Term
What is noise?
Definition
distractions - can be external (outside noise) or internal (self-talk)
Term
which communication aims for a concurrent simultaneous sharing of meaning?
Definition
transactional
Term
What is communication?
Definition
a transactional process of sharing meaning with others
Term
In the transactional model of communication, what is a source?
Definition
originator of a thought or emotion who puts it into a code that can be understood by the receiver
Term
in the transactional model of communication, what is a receiver?
Definition
person who decodes a message and attempts to make sense of what the source has encoded
Term
in the transactional model of communication, what is encode?
Definition
translating ideas feelings, and thoughts into a code -
Term
who encodes messages?
Definition
message sender
Term
in the transactional model of communication, what is decode?
Definition
to interpret ideas, feelings and thoughts that have been translated into a code
Term
who decodes messages?
Definition
receiver
Term
What are the three types of noise?
Definition
external, psychological, physiological
Term
What are the 5 communication principles?
Definition
communication is inescapable
Communication is irreversible
Communication is governed by rules
Communication is complicated.
Communication involves both content and relational dimensions
Term
Communication is core to the ______ of relationships
Definition
basis of relationships
Term
What are the rules of communication?
Definition
explicit - stated,
implicit - implied by society
Term
Communication is a skill that requires __________ to strengthen and maintain it
Definition
attention
Term
what is the content dimension of communication
Definition
new information, the message, ideas or suggested actions
Term
What do relational dimensions do in communication?
Definition
relational dimensions offer cues about the emotions, attitudes, and amount of power and control the speaker feels toward the other
Term
self-disclosure is based upon what dimension in communication?
Definition
relational dimensions
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