Term
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Definition
| a negative message that provokes others for the purpose of inflicting psychological pain |
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Term
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Definition
| Limits that a family sets on its members’ actions, such as what and how topics are discussed or whom family members may speak with |
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Term
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Definition
| closeness is reflected by different types and amounts of intimacy |
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Term
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Definition
| emotional, physical, intellectual, shared activities |
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Term
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Definition
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Term
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Definition
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Term
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Definition
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Term
| Shared activities intimacy |
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Definition
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Term
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Definition
| social tone of a relationship, created by how we speak and act |
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Term
| How can communication climate be improved? (5) |
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Definition
Seeking more information when a problem is seen
Agreeing with partner (technique determines if value or argument is the focus)
Taking 1st step toward reconciliation
Focusing on what is working right; describe what makes relationship smooth
Understanding one cannot change a partner’s behavior |
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Term
| communication spiral characteristics |
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Definition
| response to conflict tends to mimic our partner in a reciprocal pattern, spiraling positively or negatively accordingly |
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Term
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Definition
| A tactic or plan used to persuade others to think or behave in a desired way |
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Term
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Definition
| Recognition, Acknowledgement, and Endorsement |
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Term
| What is the confirming message of recognition? |
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Definition
| Recognition acknowledges partner’s presence |
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Term
| What is the confirming message of acknowledgement? |
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Definition
| Acknowledgement listens to partner’s perceptions, statements or questions (nodding head, eye contact, etc) |
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Term
| What is the confirming message of endorsement? |
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Definition
| Endorsement agrees with partner’s experience |
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Term
| What does confirming communication convey? |
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Definition
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Term
| What does disconfirming communication convey? |
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Definition
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Term
| What are the three conflict styles? |
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Definition
| complementary, parallel, symmetrical |
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Term
| What is the conflict style of complementary? |
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Definition
| complementary is when each partner uses different but mutually beneficial conflict behaviors |
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Term
| What is the conflict style of symmetrical? |
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Definition
| symmetrical is when partners use the same behaviors and tactics in conflict |
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Term
| What is the conflict style of parallel? |
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Definition
| parallel is when partners use both complementary and symmetrical tactics |
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Term
| How many dialectical tension categories are operating at once? |
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Definition
| All three are always operating at some level |
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Term
| What are the three dialectical tension categories? |
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Definition
Integration-Separation
Stability-Change
Expression-Privacy |
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Term
| What is Expression-Privacy? |
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Definition
| It deals with the amount of disclosure in the relationship |
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Term
| What is Stability-Change? |
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Definition
| It deals with relationship maintenance, the amount of novelty in a relationship |
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Term
| What is Integration-Separation? |
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Definition
| It deals with the development or deteriation level of the relationship |
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Term
| What are the types of disconfirming messages? (8) |
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Definition
| Impervious, Interrupting, Irrelevant, Tangental, Impersonal, Ambiguous, Incongruous, Disqualifying |
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Term
| What is the behavior of the disconfirming message of Impervious? |
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Definition
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Term
| What is the behavior of the disconfirming message of interrupting? |
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Definition
| not waiting for partner to finish turn |
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Term
| What is the behavior of the disconfirming message of irrelevant? |
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Definition
| making unrelated comments |
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Term
| What is the behavior of the disconfirming message of tangental? |
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Definition
| acknowledging the topic but abruptly shifting it |
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Term
| What is the behavior of the disconfirming message of impersonal? |
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Definition
| Monologue response using impersonal language |
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Term
| What is the behavior of the disconfirming message of ambiguous? |
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Definition
| abstract language which can mean anything(ex. that’s interesting) |
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Term
| What is the behavior of the disconfirming message of incongruous? |
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Definition
| contradictory msg of verbal & nonverbal |
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Term
| What is the behavior of the disconfirming message of disqualifying? |
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Definition
| Blaming response; name-calling, laughing at other |
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Term
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Definition
| We seek out people who can give us rewards that are greater than or equal to the costs we encounter in dealing with them. |
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Term
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Definition
| Instances when others don’t behave as we assume they should |
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Term
| What is the fundamental basis for developing a relationship? |
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Definition
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Term
| What allows a relationship to develop? (7) |
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Definition
| It is voluntary, informal, personal focus, of equal status, meets socialization, social support & attachment |
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Term
| What are the factors that develop relationships? (8) |
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Definition
| Appearance, Similarity, Complementarity, Rewards, Competency, Proximity, Disclosure, Reciprocity |
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Term
| What is the gist of the Appearance factor in developing a relationship? |
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Definition
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Term
| What is the gist of the Similarity factor in developing a relationship? |
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Definition
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Term
| What is the gist of the Complementarity factor in developing a relationship? |
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Definition
| the differences between the parties balance each other |
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Term
| What is the gist of the Rewards factor in developing a relationship? |
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Definition
| exchange theory; Are the rewards of the relationship are greater or equal to the costs encountered in the relationship? |
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Term
| What is the gist of the Competency factor in developing a relationship? |
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Definition
| Is the person superior to us, with just a touch of imperfection? |
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Term
| What is the gist of the Proximity factor in developing a relationship? |
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Definition
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Term
| What is the gist of the Disclosure factor in developing a relationship? |
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Definition
| Is there mutual disclosure? |
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Term
| What is the gist of the Reciprocity factor in developing a relationship? |
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Definition
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Term
| What is a family of origin? |
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Definition
| the family in which a person grows up |
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Term
| What types of benefits come from forgiving others? |
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Definition
Personal benefits
Interpersonal benefits |
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Term
| What are the personal benefits of forgiveness? |
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Definition
reduces emotional distress & aggression,
improves cardiovascular health |
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Term
| What are the interpersonal benefits of forgiveness? |
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Definition
restores relationships;
transgressors are unlikely to repeat the offense |
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Term
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Definition
| characterized by communication that is respectful, cooperative and focused, resulting in problem resolution and relationship strengthening |
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Term
| Gottman’s ratio for satisfied couples |
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Definition
| observing elements of Criticism, Defensiveness, Contempt & Stonewalling can allow prediction with 90% accuracy if newlyweds will divorce. |
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Term
| interdependence in families |
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Definition
Current activity is both a response to family history AND
a way to shape future interaction |
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Term
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Definition
| A respectful approach that strives to understand others and invite them to your point of view rather than dominating them |
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Term
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Definition
| dysfunctional conflict in which the conflict is open-ended rather than having just one subject |
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Term
| Knapp’s stages of relationship development |
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Definition
| Knapps stages are coming together and coming apart; each has five portions |
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Term
| What are the five steps of Knapps stages of Coming together? |
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Definition
| Initiating, experimenting, Intensifying, Integrating, Bonding |
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Term
| What are the five steps of Knapps stages of Coming apart? |
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Definition
Differentiating, Circumscribing, Stagnating Avoiding,
Terminating |
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Term
| What is the main trait of Knapps stage of Initiating? |
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Definition
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Term
| What is the main trait of Knapps stage of Experimenting? |
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Definition
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Term
| What is the main trait of Knapps stage of Integrating? |
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Definition
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Term
| What is the main trait of Knapps stage of Bonding? |
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Definition
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Term
| What is the main trait of Knapps stage of Differentiating? |
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Definition
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Term
| What is the main trait of Knapps stage of Circumscribing? |
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Definition
| restricting topics discussed |
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Term
| What is the main trait of Knapps stage of Stagnating? |
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Definition
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Term
| What is the main trait of Knapps stage of Avoiding? |
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Definition
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Term
| What is the main trait of Knapps stage of Terminating? |
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Definition
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Term
| What is the main trait of Knapps stage of Intensifying? |
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Definition
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Term
| Latent Conflict metacommunication |
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Definition
| Conflict is covert, hidden because people aren’t talking about it. |
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Term
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Definition
The balance between openness and closeness within a family.
Closed families have too much cohesion. Open families do not have enough cohesion. |
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Term
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Definition
| Coercive, Reward, Legitimate, Expert, Referent |
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Term
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Definition
| Coercive power is conveyed through fear of losing one’s job, being demoted, receiving a poor performance review, having prime projects taken away, etc. This power is gotten through threatening others. For example, the VP of Sales who threatens sales folks to meet their goals or get replaced. |
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Term
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Definition
| Reward power is conveyed through rewarding individuals for compliance with one’s wishes. This may be done through giving bonuses, raises, a promotion, extra time off from work, etc. For example, the supervisor who provides employees comp time when they meet an objective she sets for a project. |
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Term
| What is legitimate power? |
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Definition
| Legitimate power comes from having a position of power in an organization, such as being the boss or a key member of a leadership team. This power comes when employees in the organization recognize the authority of the individual. For example, the CEO who determines the overall direction of the company and the resource needs of the company. |
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Term
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Definition
| Expert power comes from one’s experiences, skills or knowledge. As we gain experience in particular areas, and become thought leaders in those areas, we begin to gather expert power that can be utilized to get others to help us meet our goals. For example, the Project Manager who is an expert at solving particularly challenging problems to ensure a project stays on track. |
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Term
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Definition
| Referent power comes from being trusted and respected. We can gain referent power when others trust what we do and respect us for how we handle situations. For example, the Human Resource Associate who is known for ensuring employees are treated fairly and coming to the rescue of those who are not. |
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Term
| relational conflict style |
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Definition
| A pattern of managing disagreements that repeats itself over time |
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Term
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Definition
| A violation of the explicit or implicit terms of a relationship; letting the partner down in some way |
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Term
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Definition
| Perceived similarities in attitudes, values and communication between people leads to attractions. |
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Term
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Definition
Incompatible goals
perceived scarce rewards or resources
interdependence
differing rates of relational growth |
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Term
| Thomas-Kilmann Conflict types (5) |
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Definition
Accommodate - you lose
Avoid - you both lose
Compromise - you both lose halfway
Compete - you win, they lose
Collaborate - both win |
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Term
| triangular theory of love relationship types - non love |
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Definition
| no Intimacy, Passion or Commitment |
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Term
| triangular theory of love relationship types - Liking |
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Definition
| (intimacy only), no passion or commitment |
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Term
| triangular theory of love relationship types - Infatuation |
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Definition
| (passion only), no intimacy or commitment |
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Term
| triangular theory of love relationship types - Empty |
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Definition
| (commitment only), no passion or intimacy |
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Term
| triangular theory of love relationship types - Romantic |
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Definition
| passion and intimacy only, (no commitment) |
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Term
| triangular theory of love relationship types - Fatuous |
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Definition
| passion and commitment only, (no intimacy) |
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Term
| triangular theory of love relationship types - Companionate |
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Definition
| Intimacy and commitment only, (no passion) |
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Term
| triangular theory of love relationship types - consummate |
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Definition
| includes Intimacy, Passion & Commitment |
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Term
| Which type of love is reflected in Sternbergs triangle as having intimacy only, with no passion or commitment? |
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Definition
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Term
| Which type of love is reflected in Sternbergs triangle as having commitment only, with no passion or intimacy? |
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Definition
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Term
| Which type of love is reflected in Sternbergs triangle as having Intimacy, passion, & commitment? |
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Definition
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Term
| Which type of love is reflected in Sternbergs triangle as having passion and commitment, but no intimacy |
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Definition
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Term
| Which type of love is reflected in Sternbergs triangle as having no intimacy, passion or commitment |
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Definition
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Term
| Which type of love is reflected in Sternbergs triangle as having intimacy and commitment, but no passion? |
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Definition
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Term
| Which type of love is reflected in Sternbergs triangle as having passion only, without intimacy or commitment? |
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Definition
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Term
| Which type of love is reflected in Sternbergs triangle as having passion and intimacy, but no commitment? |
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Definition
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Term
| Define the triangular theory of love |
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Definition
| Different stages and types of love can be explained by the components of Intimacy, Passion, and Commitment |
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Term
| What are the types of intimacy? (4) |
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Definition
| Emotional, Physical, Intellectual, Shared Activities |
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Term
| What is the main element of emotional intimacy? |
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Definition
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Term
| What is the main element of physical intimacy? |
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Definition
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Term
| What is the main element of intellectual intimacy? |
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Definition
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Term
| What is the main element of shared activity intimacy? |
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Definition
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Term
True / False
Relationships change because change is inevitable. |
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Definition
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Term
True / False
Relationships require commitment without work. |
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Definition
False
Relationships require commitment and work |
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Term
True / False
Good relationships meet the needs of one of the involved people. |
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Definition
False
Good relationships meet each person's needs |
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Term
True / False
Relationships can always be improved. |
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Definition
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Term
True / False
Opposites attract. |
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Definition
False
Opposites do not attract |
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Term
True / False
Conflict is avoidable. |
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Definition
False
Conflict is a natural and unavoidable part of any relationship. |
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