Term
A user is having trouble connecting to the Internet. Which of the following commands should a
technician use, from the user’s workstation, to ensure that the workstation has a valid IP address? |
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Definition
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Term
| Which of the following operating systems supports full BitLocker functionality? |
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Definition
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Term
Which of the following protocols could a technician use to connect a smartphone to an email
server? (Select TWO).
A. SMTP
B. POP3
C. HTTP
D. SNTP
E. ICMP |
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Definition
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Term
| Which of the following should a technician do FIRST to secure a mobile device? |
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Definition
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Term
When running Windows XP, which of the following would give a list of switches for the CHKDSK
command?
A. chkdsk ~?
B. chkdsk :?
C. chkdsk /?
D. chkdsk \? |
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Definition
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Term
Which of the following commands would a technician use to move one directory above or below
the one the technician is currently in? |
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Definition
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Term
A virtual machine running locally would be BEST utilized in which of the following situations?
A. On a PC with minimal RAM
B. Patch testing before rollout
C. Thick client configuration
D. Gaming workstation configuration |
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Definition
| B. Patch testing before rollout |
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Term
| A user states that the computer takes a long time to load the desktop after login. Which tool should be used to help remediate the problem? |
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Definition
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Term
| Which security threat involves shoulder surfing and phone phishing? |
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Definition
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Term
Which of the following operating systems supports full usage of 8GB DDR3 RAM?
A. Windows 7 Professional x86
B. Windows 7 Home Premium x64
C. Windows XP Professional
D. Windows Vista Home Premium x86 |
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Definition
| B. Windows 7 Home Premium x64 |
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Term
A technician would like to ensure all previous data is erased before reloading Windows 7 Home
Premium onto a laptop. Which procedure would accomplish this? |
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Definition
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Term
Which command, in Windows 7, could a technician use to schedule a disk
integrity scan upon next boot? |
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Definition
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Term
Which tab under MSCONFIG would allow a technician to configure all of the
applications that launch at boot? |
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Definition
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Term
A technician believes a machine loaded with Windows XP Professional has issues with file
integrity of the core OS components. Which of the following commands could be used to both
check and replace damaged files? |
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Definition
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Term
A technician is tasked with building three systems that are capable of utilizing the new Windows
HomeGroup functionality. Which of the following versions of Windows would need to be used? |
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Definition
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Term
Which of the following security threats does NOT use software to extract sensitive information or
credentials? |
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Definition
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Term
A user is reporting that their screen is flickering at a rapid rate. Which of the following Control
Panel paths should a technician use in order to remedy this issue? |
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Definition
| Display -> Settings -> Advanced -> Adapter -> Refresh |
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Term
A user has a laptop that they need to get ready for an outdoor presentation. The user is concerned
that the laptop will turn off the screen or go into standby before their presentation is complete.
Which of the following Control Panel paths should the technician use in order to prevent this from
occurring? |
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Definition
| Power Options -> Power Schemes |
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Term
| Which of the following data transfers will retain the current NTFS permissions of a file? |
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Definition
| Moving the file to a different location on the same volume |
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Term
A user’s computer keeps producing a “low virtual memory” alert and the speed of the system
degrades afterwards. Which of the following Control Panel locations can provide information to
review and correct this issue?
A. System > Remote
B. System > Hardware
C. System > System Restore
D. System > Advanced |
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Definition
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Term
A user states their workstation will not reach the login screen. Which of the following commands
can be used to write a new partition boot sector to the system partition in the Recovery Console?
A. FIXMBR
B. BOOTCFG
C. FIXBOOT
D. DISKPART |
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Definition
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Term
| Which of the following features helps to prevent shoulder surfing? |
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Definition
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Term
A user wants to change the functionality that occurs when the laptop lid is closed. Which of the
following Control Panel options is the MOST direct way to adjust this?
A. Display
B. Power Options
C. Personalization
D. Device Management |
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Definition
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Term
Which of the following Control Panel items will allow for easy streaming of pictures, music, and
videos to other Windows 7 PCs? |
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Definition
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Term
The folder "Documents" is shared. The user can create and delete documents when on the local
PC, but can only read documents when accessing them remotely. Which of the following should
be adjusted? |
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Definition
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Term
Which of the following security controls would be an example of the least privilege principle on a
home PC? |
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Definition
| Create a standard user account for kids. |
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Term
A user regularly has to walk away from their computer and is worried someone may access their
workstation. Which of the following would BEST prevent this? |
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Definition
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Term
A user has an LCD and a CRT monitor attached to their workstation. The colors are slightly off on
the CRT but not the LCD. Which of the following controls should be used in troubleshooting? |
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Definition
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Term
A user is installing Windows 7 on a PC with a RAID card. The user has verified all of the cables
are connected correctly, but the installation media does not detect any hard drives. Which of the
following should the user do to help detect the hard drives?
A. Press F8 when prompted
B. Hit the refresh button to force a re-detect
C. Enable PATA in the BIOS
D. Select load driver |
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Definition
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Term
Which of the following accounts is MOST restrictive?
A. Administrator
B. Standard User
C. Guest
D. Power User |
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Definition
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Term
A technician is tasked with installing a legacy application on a Windows 7 computer. When the
technician tries to install the legacy application, an error is received that the application cannot be
installed because the OS is not supported. Which of the following should the technician do FIRST
to try to get the application installed in Windows 7?
A. Install the application in safe mode
B. Install the application with compatibility mode
C. Install the latest Windows service packs and updates
D. Install Windows Security updates on the system |
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Definition
| B. Install the application with compatibility mode |
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