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| 5 GHz or 2.4 GHz 100 MBps |
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| 100 Mbps or 1 Gbps (can be used to connect two computers together[crossover cable]) |
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| 32 bits, 33 MHz, 132 MBps |
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| Thermal compound _______ to the _______ |
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| a loose cable inside the case touching the fan |
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| How would you install an IDE HDD? |
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| with an eSATA port, buy an adapter |
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| Where are user files located in Windows 7? |
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| Where are font files located in Windows 7? |
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| Where are temporary files located in Windows 7? |
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C:/user/username/add data/local/temp
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C:/windows/temp |
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| What is most likely the issue if there are 2 hard drives and the computer won't boot correctly? |
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| jumper settings are incorrect/drives aren't set to master and slave |
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| What does a loopback plug test? |
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| tests the ports, and connectivity |
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| Over time your computer gets slower, what should you do? |
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| the CPU is overheating, check airflow, case fan |
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| What device should you use to test the power supply? |
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| Multimeter: measures the volatge, OHMS, connectivity, power, and current |
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| Name 2 things that need to be powered off to be tested. |
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| Resistance and continuity |
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| How are ghost images created? |
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| the corona wire isn't giving proper charge, low on toner, drum isn't charged correctly |
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| Command for making a new directory? |
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| What cables have the highest data transfer rates? |
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| USB 1.1, USB 2.0 or 1394b |
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| Testing routers between a network and a remote workstation |
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| allows you to view open ports on the computer |
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| connects or disconnects shared resources |
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| How would you check the funcionality of a NIC card? |
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| What OSI level is a router on? |
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| What OSI level is a swtich on? |
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| What OSI level is a hub on? |
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| What OSI level is a NIC on? |
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| Name 3 IPV4 for private networks |
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| 192.168.0.0/ 172.16.0.0/ 10.0.0.0 |
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| What 2 things need to be powered off to be tested? |
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| Continuity and Resistance |
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| Whindows 7 and _________ utilize BitLocker |
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| What database is stored as a registry file in Windows NT, Windows 2000, and later versions of Windows? |
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| Security Accounts Manager (SAM) |
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| It stores users' passwords in a hashed format(in LM hash and NTLM hash) |
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| To create a FAT32 partition over a network on a windows 7 computer you need? |
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| at least 5GB of HDD space |
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| connects or disconnects shared resources |
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| allows you to view open ports on the computer |
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| test routers between network and Remote Workstation |
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| TPM(trusted platform module) is... |
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| The chip that works with BitLocker |
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| smearing images from a laser printer means |
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| a black page from a laser printer means |
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| replace the primary corona wire |
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| random characters from a laser printer means |
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| horizantal black line from a laser printer means |
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| which crystal is used for an inkjet |
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| debugging Windows XP and earlier (win 95, 98, 2000) |
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| a tone probe is used for... |
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| only backs up since last incremental and marks as archieved |
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| backs up from last full back up doesn't archive |
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| user files are located where in XP |
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| C:/Documents and Settings |
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| 32 bit program files are located where |
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| Windows starter used for... |
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| netbook computers, doesn't support offline files |
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| NTFS is supported by which operating systems |
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| Windows NT with SP4, XP, 2000 & 7 |
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| provides info on how OS is installed on the computer |
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| command to change the name of a document |
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| Which Windows 7 version has BitLocker and BitLocker to go? |
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| command to stop print spooler |
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| File system that supports 64ZB and 1000 files per directory |
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| how do you get better air flow within the case |
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| command to make files viewable |
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| intermitten network issues |
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| what voltages are most commonly present on a power cable connecting to drives inside of a standard computer case? |
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| which versions of windows can view offline files and folders? |
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| windows 7 ultimate and windows XP professional |
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| power supply tester is used for |
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| compressed files are what color |
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| class A range for IP address |
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| class B range for IP address |
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| class C range for IP address |
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| Firewall port for remote desktop |
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