Term
| The three primary styles of leadership are: |
|
Definition
| autocratic, democratic, & free rein. |
|
|
Term
| An important element of effective leadership is motivation? |
|
Definition
|
|
Term
| __________________is the channeling of primitive energy into socially accepted behavior. |
|
Definition
|
|
Term
| Which one of the following is not a defense mechanism? Sublimation, projection, conversion, or subversion. |
|
Definition
|
|
Term
| In extreme emergency situations some firefighters react by giving orders to others. How should an officer handle this problem? |
|
Definition
| Quickly put him in his place. |
|
|
Term
| The need to have self-confidence and feel self worth is an (2wds)___________. |
|
Definition
|
|
Term
| An important element of communication is? |
|
Definition
|
|
Term
| When the organizations goals and the individual’s goals are aligned this is the best. This is from which management theory? |
|
Definition
| The answer is participatory management. (However, management by objectives, MBO, also uses this theory in conjunction with the organizations goals and the manager’s goals. |
|
|
Term
| When a subordinate demonstrates a lot of initiative then the company officer needs to? |
|
Definition
| control and monitor that employee so that they won’t over step their boundaries. |
|
|
Term
| A cooperative employee will transfer his frustrations into_______actions. |
|
Definition
|
|
Term
| Company officers should learn all they can because? |
|
Definition
| it will give them more self-confidence and security and the officer will not view his subordinates as threats. |
|
|
Term
| When a company officer decides which objective or goals to persue, when they will be achieved, and what equipment will be used is? |
|
Definition
|
|
Term
| The company officer is responsible to? |
|
Definition
| the organization, the group, the subordinates, and to themselves. |
|
|
Term
|
Definition
| the theory of only answering to one person or supervisor, which reduces the chances of conflicting instructions. |
|
|
Term
| Peter Drucker is the father of? |
|
Definition
|
|
Term
| Maslow is the author of the? |
|
Definition
|
|
Term
| Author of theories “X” & “Y” is? |
|
Definition
|
|
Term
| All employees are inherently lazy and must be motivated. |
|
Definition
|
|
Term
| All employees want to do a good job and excel and therefore just need to be guided and supported. |
|
Definition
|
|
Term
| What type of leader is insecure in their position and may be lacking in technical knowledge, reluctant to delegate, and won’t fully utilize human resources. |
|
Definition
|
|
Term
| What is defined as the art of inducing subordinates to accomplish their assignments with enthusiasm and confidence. |
|
Definition
|
|
Term
| A company officer should always strive to observe and trace the cause of events unemotionally. This is called? |
|
Definition
|
|
Term
| Accident investigation reports should include? |
|
Definition
| Weather and temperature on the date of the incident. |
|
|
Term
| Which organization requires an investigation of all firefighter line of duty deaths? |
|
Definition
|
|
Term
| An infectious disease control program for all fire and emergency services personnel is regulated by? |
|
Definition
|
|
Term
|
Definition
| Rescue, Exposure, Confine, Extinguish, Overhaul, Ventilate, Salvage |
|
|
