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communicaton mosaics
chp 10-14
94
Communication
Undergraduate 1
05/12/2010

Additional Communication Flashcards

 


 

Cards

Term
Social Relationship
Definition
Is one in which participants interact according to general social Roles rather than unique individual identities
Term
Personal Relationship
Definition
is a voluntary commitment between irreplaceable idividuals who are influenced by rules, relationship dialect and surrounding contexts
Term
Relationship Rules
Definition
A guide how partners communicateand interpret each others communication
Term
Investment
Definition
What we put into a relationship we could not retreive if the relationship where to end
Term
Regulative rules
Definition
govern interaction by specifying when and with whom to engage in various kinds of communication
Term
Relationship Dialects
Definition

The tensions between opposing forces or tendencies that are normal parts of all relationships

 

Term
Relationship dialects
Definition
Term
segmentation
Definition
responds to one of relationship dialect, while ignoring or not satisfying the contradictory dialectal need.
Term
Nuetralization
Definition
Balancing or finding a compromise between two dialectical poles
Term
Reframing
Definition
Trancends the apparently contradictory needs as not really in opposition
Term
The matching hypothesis
Definition
Predicts that people will see relationships with others who closely match their own values, attitudes, social background and physical attractiveness
Term
self disclosure
Definition
is the revelation of personal information about ourselves that others are unlikely to learn on their own
Term
relationship culture
Definition
Which is the private world of rules, understandings, meanings, and patterns of interacting that partners create for their relationship
Term
Intraphysic Process
Definition
involves brooding about problems in the relationship and dissatisfactions with the partner
Term
social support process
Definition
center on telling other people about the problems in your relationship
Term
grave dressing process
Definition
decide either seperately or collectively how to describe your problems to people you know
Term
ressurrection process
Definition
envolves each ex-partner moving on, ahead, to future without eachother
Term
Equittable Relationship
Definition
People in relationships find that the costs and benefits are equal in the relationship
Term
Phycological Responsability
Definition
Involves remembering, planning and coordinating domestic activities
Term
6 styles of loving
Definition

Eros

storge

Ludus

Mania

Agape

Pragma

Term
team
Definition
special kind of group characterized by different, complementary resources of members and by a strong sense of collective identitiy
Term
Group
Definition
Three or more people who interact over time, depend on one another and followed shared rules to reach a common goal
Term
egocentric communication
Definition
an unconstructive form of group contribution that is used to block others or to call attention to oneself.
Term
Brainstorming
Definition
a group technique for generating potential solutions to a problem
Term
Climate Communication
Definition
The creating and sustaining of an open engaged atmosphere for discussion
Term
Cohesion
Definition
Closeness, or feeling of espirit de corps among members of a group
Term
Constructive conflict
Definition
Disagreement that is characterized by respect for diverse opinions emphasis on shared interests and goals
Term
Disruptive Conflict
Definition
Dissagreement characterized by competitive communication, self interested focus on the part of members, and a win- lose
Term
Egocentric Communication
Definition
an unconstructive form of group contrubution that is used to block other or to call attention to oneself
Term
Group Think
Definition
the absence of critical and independent thought on the part of group members about ideas generated by the group
Term
leadership
Definition
a set of behaviors that helps a group maintain a good climate and accomplish tasks in an organized way
Term
norm
Definition
an informal rule that guides how members of a culture or group think, feel, and act.
Term
Power
Definition
the ability to influence others; a feature of small groups that that affects participation
Term
power to
Definition
the ability to empower others to reach their goals. people who use_____generally do not highlight their own status of influence
Term
Power Over
Definition
The ability to help or harm others. ____  ____ others usually is communicated in ways that highlight the status and influence of the person exerting the power
Term
Procedural Communication
Definition
one of three consructive ways of participating in group decision making; orders ideas and coordinates contributions of members
Term
Quality Improvement Team
Definition
A group in which people from different departments or areas in an organization collaborate to solve problems, meet needs, or increase the quality of work life.
Term
Social Climbing
Definition
the attempt to increase personal status in a group by winning the approval of high status members
Term
Synergy
Definition
a special kind of collaborative vitality that enhances the energies, talents, and strengths of individual members
Term
Task Communication
Definition
focuses on giving and analyzing information and ideas
Term
communication network
Definition
The links among members of an organization. may be formal or informal (organizational chart) (Friendship)
Term
Organized Culture
Definition
Understandings about identity and codes of thought and action that are shared by the members of an organization
Term
Policy
Definition
a formal statement of practice that reflects and upholds an organizations culture
Term
Rite
Definition
a dramatic, planned set of activities that brings together aspects of cultural ideology in a single event
Term
Ritual
Definition
A form of regularly occuring communication that members of an organization perceive as a familiar, routine part of organizational life and that communicates a particular value or role definition
Term
Role
Definition
The responsibilities and behaviors expected of a person by virtue of his or her position
Term
Structure
Definition
an organized relationship and interaction between members of an organization. structures include roles, rules, policies, and comm networks
Term
Cognitive restructuring
Definition
A method of reducing communication apprehension that involves teaching people to revise how they think about speaking situations
Term
Communication apprehension
Definition
anxiety associated with real or anticipated communcation encounters. It is common and can be constructive
Term
Credibility
Definition
The ability of a person to endender belief in what he or she says or does. Listeners confer or refuse to confer credibility on speakers
Term
derived credibility
Definition
the expertise and trustworthiness attributed to a speaker by listeners as a result of how the speaker communicates during a presentation
Term
evidence
Definition
Material used to interest, move, inform, or persuade people: statistics, examples, comparisions and quotations
Term
Example
Definition

a form of evidence in which a single instance is used to make a point, to dramatize an idea, or to personalize information.

Detailed

Hypothetical

undetailed

anecdotal

Term
extemporaneous delivery
Definition
a presentational style that includes preperation and practice but not memorization of actual words and nonverbal behaviors
Term
Halo effect
Definition
the attribution of expertise to someone in areas unrelated to the person's actual expertise
Term
Impromptu
Definition
a delivery style that involves little preparation, speakers think on their feet as they talk about ideas and positions with which they are familiar
Term
initial credibilty
Definition
The expertise and trustworthiness listeners attribute to a speaker before a presentation begins.
Term
manuscript
Definition
a professional style that involves speaking from a complete manuscript of a speech
Term
memorized delivery
Definition
a presentational style in which the speech is delivered word for word from memory
Term
Oral Footnote
Definition
Phrases or sentences in a speech that acknowledge a source of evidence and sometimes explain the sources qualifications
Term
Oral Style
Definition
visual, vocal and verbal aspects of the delivery of a public speech or other communication
Term
Positive Visualization
Definition
A technique for reducing speaking anxiety in which one vsualizes oneself communicating effectively in progressively challenging speaking situations
Term
quotation
Definition
a form of evidence that uses exact citations of others statements. (testimony)
Term
skills training
Definition
A method of refucing communication apprehension that  assumes that anxiety results from lack of speaking skills and thus can be reduced by learning skills
Term
specific purpose
Definition
what a speaker aims to accomplish by presenting a speech.
Term
speech to entertain
Definition
primary goal is to ammuse, iterest and engage listenters
Term
speech to inform
Definition
a speech to increase listeners understanding, awareness or knowledge of a topic
Term
Speech to persuade
Definition
to change listeners attitudes, beliefs, behaviors, or motivate a person to action
Term
statistics
Definition
a form of evidence that uses numbers to summarize a great many individual cases or to demonstrate relationships between phenomena
Term
systemic desensitiization
Definition
a method of reducing communication apprehension that first teashes people how to relax physiologically and then helps them practice feeling relaxed as they imagine themselves in progressively more difficul communication situations
Term
terminal credibility
Definition
the cumulative expertise and trustworthiness listener attribute to a speaker as a result of initioal and derived credibility' may be greater or less that initial credibility, depending on ho efectively a speaker has communicated
Term
Thesis
Definition
the main idea of the entire speech, should capture the key message in a concise sentence that listeners can remember easily
Term
Transition
Definition
a word, phrase, or sentence that connects ideas and main points in a speach so that the listeners can follow a speaker
Term
visual aid
Definition
A visual image, such as a chart, graph, photograph
Term
agenda setting
Definition
medias selection of issues, events, and people to highlight for attention
Term
cultivation theory
Definition
the theory that media promote an inacurate world view that viewers assume reflects real life.
Term
cultural studies theory
Definition
a group of theories that focus on relationships between mass communication and rituals and patters of everyday communication by investogating recipricolly influential relationships
Term
electronic epoch
Definition
the fourth era in McLuhans media history of ciivilization' ushered in by the invention of the telegraph, which made it possible for people to communicate personally across distance
Term
gate keeper
Definition
a person, group, or institution that controls the choice and presentation of tipics by media
Term
Global Village
Definition
the modern-day, world wide community made possible by electronic communicationthat links people all over the world
Term
hypodermic needle theory
Definition
the theory that media are powerful forces that directly affect audiences, which are vulnerable, passive, recepients
Term
literate epoch
Definition
Invention of the phonetic alphabet inaugurated the _____ allowed people to communicate in writing
Term
Mainstreaming
Definition
the effect of television in stabilizing and homogenizing views within a society; one of two processes used to explain televisions cultivation of synthetic worldviews
Term
mass communication
Definition
all media that adresses mass audiences
Term
mean world syndrome
Definition
the belief the world is dangerous and full of mean people
Term
Print Epoch
Definition
Ability to mass produce written materials
Term
Product placement
Definition
advertising that features product in media to be associated with particular characters storylines and so forth
Term
Puffery
Definition
exagerrated, superlative claims about a product that appear to be factually based but are actually meaningless and unverifiable
Term
resonance
Definition
the extent to which something is congruent with personal experience' one of the two mechanisms used to explain tvs ability to cultivate sythetic worldviews
Term
tribal epoch
Definition
face to face talking and listening as primary forms of communication
Term
uses and grat theory
Definition
the theory that people use media to gratify their needs, interests, and desires
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