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| a pattern or configuration of traces of meaning that have been organized and recorded in a persons memory |
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| patterns of information transmitted by the message sorce are picked up as stimuli by the receivers sensory organs |
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| malslow hierachy of needs (top) |
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| self-realization & fullfillment |
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| malslow hierachy of needs (2nd down) |
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| malslow hierachy of needs (3-or middle) |
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| Belonging and social activity |
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| malslow hierachy of needs (4-second from bottom) |
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| malslow hierachy of needs (5-bottom) |
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| Physiological needs (food/water/air/etc.) |
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| litteral meaning thats in the dictionary or lexicon (gay=happy) |
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| Emotional aspect of a word (gay=homo) |
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| Horse which was taught to follow subtle hints in order to appear like it could so math |
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| Ray Birdwhistell Theory of non-verbal communication |
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| 35% is verbal while 65% is non-verbally communicated. |
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| father of non-verbal communication |
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| study of body movments (gestures/posture/facial expression) which is used to communicate non-verbally |
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| The study of meanings communicated by the use of space and distance (territory and personal space) |
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| collection of 3 or more people |
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| all the sounds we make (tone/volume/articulation/pitch) |
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| the study of touch as a means of non-verbal communication |
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| the study of the way people use time to transmit non-verbal messages |
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| the study of eye contact and pupil dialation in nonverbal communication. |
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| the use of non-verbal signs as informal rules of order to regulate the flow of talk among people |
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| implies that if a responce is positive, people will continue that behavior, but when the consiquence is negative, its likely that the reaction will be changed in the future |
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| actual items that communicate something about someone (ex.jewelry) |
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| we are drawn to people we like/we prefer and evaluate positivly and we aviod those we dislike and think of negativly (also known as the likability factor) |
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| Mark Knapp Relational Continuum |
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| mark believed that we communicate less superfically and more intimitly as we grow to know someone and ourselves. he also studied fidility (quality of sound) also he thought all human crave intamacy |
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| 1.5 years of our life is spent watching commercials |
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| rankin did a study about how we listen in the workplace and he found out that supervisors spend 60% reading, 9% writing, 30% talking, and 45% listening |
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| critical (understanding/evaluating/reasoning) [has to do with jugment based on morals and values] |
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| Raph nichols steps to effective listening |
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Definition
| 1) realize its a 2 sided experience (2) allow all of the message to be received (3) supress all thoughts until its your time to talk (4) are consious of inciting words (like fire/rape/etc.) (5) realize posture effects listening (6)are prepared to listen (7) aware of and can control distractions (8) anitisipate the main topic (9) creates the need to listen to important things (overcoming the boring factor) (10)monitor/judge the way they listen |
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