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        | sensitivity to the feelings, needs, interest, and backgrounds of other people. |  | 
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        | the process of examinin information about those who are expected to listen to a speech.  |  | 
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        | a problem-solving technique used to generate many ideas.  |  | 
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        | core of your speech. A one-sentece summary of a speech. |  | 
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        | chronological organization |  | Definition 
 
        | organization by time or sequence |  | 
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        | Knowledge Experience Research An aspect of a speaker's credibility that reflects whether the speaker is perceived as informed, skilled, or knowledgeable.  |  | 
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        | audience's expectation based on the environment or situation in which a speech occurs. |  | 
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        | competence & character An audience's preception of a speaker as competent, trustworthy, knowledgeable, and dynamic.  |  | 
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        | making judgements about the conclusions presented in what you see, hear, and read. |  | 
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        | to translate verbal or nonverbal symbols into ideas and images that constitute a message. |  | 
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        | statistics on population characteristics such as age, sexual orientation, race, gender, educational level and religious views. |  | 
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        | to translate ideas and images into verbal or nonverbal symbols. |  | 
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        | your conduct compared against your code  behavior compare against the beliefs, values, and moral principles by which people determine what is right or wrong.  |  | 
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        | Is neutral; therefore, what the speakers do with it is right or wrong. |  | 
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        | What is the problem with ethnocentrism? |  | Definition 
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        | the attitude that one's own culture and cultural perspectives and methods are superior to those of others. |  | 
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        | speaking from a written or memoried speech outline without having memorized the exact wording of the speech. |  | 
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        | use this to adjust your message |  | 
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        | It is part of all speeches |  | 
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        | the overarching goal of a speech- to inform, persuade, or entertain. |  | 
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        | Term 
 
        | hypothetical illustration |  | Definition 
 
        | can be used as an attention getter at the introduction of your speech. You can also use it to frame a speech.  An example that might happen but that has not actually occurred.  |  | 
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        | delivering a speech with little preperation |  | 
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        | the impression of a speaker's credibility given to listeners as the speakers starts a speech. |  | 
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        | a detailed outline that includes main ideas, subpoints, and supporting material and that also include a speech's specific purpose, introduction, blueprint, internal previews and summaries, transitions, and conclusion. |  | 
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        | rule 1: the aid is for the audience rule 2: you should be able to do the presentation without the aid.  Anything tangible (drawing, charts, graphs, video images, photographs, music) that helps communicate an idea to an audience.  |  | 
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        | the final impression listeners have of a speaker's credibility, after a speech concludes.  The audience controls this.  |  | 
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        | What must be done to derive & maintain credibility |  | Definition 
 
        | You must tie your information to your sources. |  | 
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        | an aspect of a speaker's credibility that reflects whether the speaker is perceived as believable and honest.  Trustworthiness=character |  | 
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        | to assign meaning to the stimuli which you receive. |  | 
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        | What two elements determine an effective speech? |  | Definition 
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        | What is a brain obstacle to concentration? |  | Definition 
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        | How to control nervousness while building a speech? |  | Definition 
 
        | Building confidence REHEARSE know your audienceselect an appropriate topic and prepare it. visualiz your successknow your introduction and conclusionuse deep-breathing techniquesfocus on your message, not your feargive yourself a mental pep talkchannel your nervous energyseek speaking opportunitieslook for positive listener supportdon't procrastinate on preparing your speech
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        | Term 
 
        | Public speaking/communication |  | Definition 
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        | What are the two chanels of communications? |  | Definition 
 
        | Auditory/verbal and visual |  | 
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 | Definition 
 
        | listening implies an effort to understand; this involves a mental process. You must select, attend, understand and remember in order to demonstrate your listening.  Hearing is something mechanical.  |  | 
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        | Ways to become a better listener. |  | Definition 
 
        | listen with your eyes as well as your ears. monitor your emotional reaction to a message. avoid jumping to conclusions. be a selfish listener. listen for major ideas. identify your listening goals. (pleasure, empathy, to evaluate, for information)practice listeningbecome an active listener
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        | brainstorming techniques. |  | Definition 
 
        | piggybacking- writting ideas that come to mind. scanning web directorieslistening & reading for topic ideas. random search of reference
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        | a concise statement indication what you want your listeners to know, feel, or be able to do when you finish speaking. |  | 
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        | Situational audience analysis |  | Definition 
 
        | timesize of audiencelocationoccassion
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        | research strategies keep track of resources use a consistent format evaluate the usefuleness   |  | 
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        | a web site that works much like a traditional card catalog, allowing access to the world wide web through a subject or key word search. |  | 
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        | you can use a search engine to locate a virtual library. |  | 
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        | Diversity Usability Recency Objectivity Accuracy Accountability |  | 
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        | a list of potential resources to be used in the preparation of a speech.  (Promising Resources) Keep track of them to use in speech |  | 
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        | Pattern to organize  body of speech |  | Definition 
 
        | Primacy (most important mentioned first) Recency (most important mentioned last) complexity chronologically spatially (arranging according to locationa and directon) Cause & Effect Problem & Solution |  | 
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        | Speech connectives/transitions |  | Definition 
 
        | Internal Preview Internal Summary signposts |  | 
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        | Aunt Isabel Reads Excelent Pieces  Attention Introduce topic (specific purpose)Relate topic to audience (establish the benefits)establish credibilityPreview the body (central idea)
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        | what you want the audience to carry away.  use it in the conclusion |  | 
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        | preperational outline vs. speaking outline |  | Definition 
 
        | Preperation: use it to put your speech together Speaking: use it to deliver your speech |  | 
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