Term
| What are the 6 c's of communication? |
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Definition
1. Be clear
2. Be complete
3. Be concise
4. Be consistent
5. Be correct
6. Be courteous |
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Term
| When are enumerations (numbers) used? |
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Definition
| When making a list of important items. |
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Term
| When should bullets be used? |
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Definition
| To emphasize several points when the sequence of the items is not important. |
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Term
| What are the 3 elements of a memo? |
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Definition
Purpose - statement of purpose
Message - a message
Action - statement of future action |
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Term
| True or False? Reference initials are initials of the person who typed the letter for the the writer. |
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Definition
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