Term
Lawsuits tend to be based on:
A: Actions
B: Appearances |
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Definition
B: Appearances
Malpractice suits are based more on perceived treatment than technical imcompetence. |
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Term
| What are four good reasons to have good doctor/patient communications? |
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Definition
1. If patients don’t like you, they change doctors
2. If they don’t like you, they won’t follow your instructions
3. They don’t pay their bills as much
4. Malpractice suits are based more on perceived treatment than technical incompetence |
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Term
| What are the eight categories of MBTI profiles? |
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Definition
ENFP:
Extroversion
iNtuition
Feeling
Perception
ISTJ:
Introversion
Sensing
Thinking
Judging |
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Term
An athlete presents with fatigue and chest pain, but you attribute it to his particularly rigorous workout of late. This is an example of:
1. Diagnosis momentum
2. Confirmation bias
3. Representative error
4. Attribution error |
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Definition
| Representative error (your thinking is guided by a prototype, allowing you to discredit possibilities that contradict the prototype) |
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Term
A scruffy, incoherant man is stumbling around the park. First look would say that he's just a drunk, but he's actually having a diabetic crisis. This is an example of:
1. Diagnosis momentum
2. Confirmation bias
3. Representative error
4. Attribution error |
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Definition
| Attribution error (like representative error, but regarding negative stereotypes) |
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Term
| A bad first impression is an example of an [internal / external] attribution. |
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Definition
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Term
| Seeing a normally happy person in a very unusually unhappy mood is an example of an [internal / external] attribution. |
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Definition
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Term
Latching onto an easy diagnosis and thereby performing a distorted pattern recognition is an example of:
1. Diagnosis momentum
2. Confirmation bias
3. Representative error
4. Attribution error |
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Definition
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Term
The continuation of a previous diagnosis despite incomplete evidence on the present day is an example of:
1. Diagnosis momentum
2. Confirmation bias
3. Representative error
4. Attribution error |
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Definition
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Term
| Unfortunately, most doctors interrupt a patient describing their main concerns within ___ seconds. |
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Definition
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Term
Regarding non-verbal communication (especially when on emotional subjects), UCLA found that __% is what you say, __% is voice inflection, and __% is facial expression.
This is the __-__-__ rule. |
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Definition
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Term
| Is it sometimes okay to break eye contact. |
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Definition
Yes. Case history is a good example.
Also, you don't want to be creepy. |
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Term
| Matching a patient's body language (blink rate, talking speed, posture, etc.) is called _________. |
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Definition
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Term
| Intonation, Rate, Pitch, Volume, and Pauses in speech are components of a second layer of spoken language known as ____________. |
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Definition
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Term
| The 0 - 18" range is known as a person's ________ Space. |
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Definition
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Term
| The 18" - 4' range is known as a person's ________ Space. |
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Definition
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Term
| The 4' - 12' range is known as a person's ________ Space. |
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Definition
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Term
| The >12' range is known as a person's ________ Space. |
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Definition
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Term
| At what range is a person's Intimate Space? |
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Definition
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Term
| At what range is a person's Personal Space? |
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Definition
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Term
| At what range is a person's Social Space? |
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Definition
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Term
| At what range is a person's Public Space? |
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Definition
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Term
| What is the most appropriate form of touch? |
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Definition
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Term
| What must a doctor do when he or she is late in receiving a patient? |
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Definition
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Term
| In North American culture, a wait of ___ minutes is inconsiderate, but more than ___ minutes is unacceptable. |
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Definition
10 min = inconsiderate
25 min = unacceptable |
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Term
| A clinic jacket can be used for what particular purpose, especially for young or female doctors? |
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Definition
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