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Communications Exam: Ch. 02
Flashcards for Ch 2
47
Communication
Undergraduate 1
04/24/2011

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Cards

Term
What is perception?
Definition

The process of becoming aware of the objects and events from the senses; since our perceptions are unique, communication between and among people becomes complicated.

 

Perception is subjective, active and creative.  

Term
What is active perception?
Definition
Perception in which your mind selects, organizes and interprets that which you sense.
Term
What is subjective perception?
Definition

Subjective perception is your uniquely constructed meaning attributed to sensed stimuli

Term
What can cause differences in perception?
Definition
Physiological factors, people's past experiences and roles, their cultures and co-cultures and their present feelings and circumstances
Term
What is perceptual consistency?
Definition
The idea that your past experiences lead you to see the world in a way that is difficult to change; your initial perfections persist
Term
What is a role?
Definition
The part an individual plays in a group; an individual's function or expected behavior.
Term
What is a culture?
Definition
A system of shared beliefs, values, customs, behaviors and artifacts that the members of society use to cope with one another and with their world.
Term
What is a co-culture?
Definition
A co-culture is a group whose beliefs or behaviors distinguish it from the larger culture of which it is a part and with which it shares numerous similarities
Term
What is selective exposure?
Definition
The tendency to expose yourself to information that reinforces, rather than contradicts your beliefs or opinions
Term
What is selective attention?
Definition
The tendency, when you expose yourself to information and ideas, to focus on certain cues and ignore others
Term
What is selective perception?
Definition
The tendency to see, hear and believe only what you want to see, hear and believe.
Term
What is selective retention?
Definition
The tendency to remember better the things that reinforce your beliefs rather than those that oppose them.
Term
What is the first process that occurs during perception?
Definition
Selection
Term
What is the second process in perception?
Definition
Organization
Term
What is organization?
Definition
The grouping of stimuli into meaningful units or wholes.
Term
What is figure?
Definition
The focal point of your attention.
Term
What is ground?
Definition
The background against which your focused attention occurs.
Term
What is closure?
Definition
The tendency to fill in missing information in oder to complete an otherwise incomplete statement or figure.
Term
What is proximity?
Definition
The principle that objects physically close to each other will be perceived as a unit or group.
Term
What is similarity?
Definition
The principle that elements are grouped together because they share attributes such as size, color or shape.
Term
What is the third process in perception?
Definition
Interpretation
Term
What is interpretive perception?
Definition
Perception that involves a blend of internal states and external stimuli; the more ambiguous the stimuli, the more room for interpretation.
Term
What is attribution?
Definition
The assignment of meaning to people's behavior.
Term
When does an error in attribution occur?
Definition
When people mistakenly explain their own behavior or the behavior or others.
Term
What is a fundamental attribution error?
Definition
In judging other people, the tendency to attribute their success to the situation and their failures to their personal characteristics.
Term
What is a self-serving bias?
Definition
In assessing ourselves, the tendency to attribute our own successes to our personal qualities and our failures to the circumstances.
Term
What are the two most common perceptual errors?
Definition
Stereotyping and first impressions.
Term
What is stereotyping?
Definition
When we offer an oversimplified or standardized image of a person because of her or his group membership.
Term
What is a first impression?
Definition
An impression based on other people's appearance may occur in as little as 3 seconds.
Term
What is perceptual checking?
Definition
The process that helps us understand another person and her or his message accurately; it has three steps: 1. describe to the other person the behavior 2. you suggest plausible interpretations 3. you seek clarification, explanation or amplification.
Term
What is symbolic interactionism?
Definition
The process in which the self develops through the messages and feedback received by others.
Term
What is a self-fulfilling prophecy?
Definition
The idea that you behave and see yourself in ways that are consistent with how others see you.
Term
What is self-actualization?
Definition
According to Maslow, the fulfillment of one's potential as a person.
Term
What is Maslow's hierarchy of needs?
Definition
Physiological needs -> safety needs -> belonging needs -> esteem needs -> self-actualization
Term
What is self-image?
Definition
The picture you have of yourself, the sort of person you believe you are.
Term
What is confirmation?
Definition
Feedback in which others treat you in a manner consistent with who are believe you are.
Term
What is rejection?
Definition
Feedback in which others treat you in a manner inconsistent with your self-definition.
Term
What s disconfirmation?
Definition
Feedback in which others fail to respond to your notion of self by responding neutrally.
Term
What is self-esteem?
Definition
The feeling you have about your self-concept; it usually based on your successes and failures.
Term
What are the 6 ways to change your self-concept?
Definition
1. have a goal or objective
2. make your goal objective
3. find information about how to achieve your goal
4. exercise control and restraint
5. gain support from friends and family
6. accept yourself
Term
What is a barrier in the way of improving your self-concept?
Definition
People who know you expect you to behave in a certain way
Term
What is identity management?
Definition
The control (or lack of control) of the communication of information through a performance
Term
What is a high self-monitor?
Definition
Individuals who are highly aware of their identity management behavior.
Term
What is a low self-monitor?
Definition
Someone who communicates with others with little attention to the responses to their messages.
Term
What is face?
Definition
The socially approved and presented identity of an individual.
Term
What is facework?
Definition
Verbal and nonverbal strategies that are used to present your own varying images to others and to help them maintain their own images.
Term
What is politeness?
Definition
Our efforts to save face for others.
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