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Communications Chapter 1
chapter 1 interpersonal communications
37
Other
Undergraduate 1
10/21/2008

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Term
communication
Definition
the process of acting on information
Term
human communication
Definition
the process of making sense out of the world and sharing that sense with others by creating meaning through the use of verbal and nonverbal messages
Term
interpersonal communication
Definition
A distinctive, transactional form of human communication involving mutual influence, usually for the purpose of managing relationships
Term
impersonal communication
Definition
A process that occurs when we treat others as objects or respond to their roles rather than to who they are as unique persons
Term
relationship
Definition
a connection established with another person through communication
Term
mass communication
Definition
The process that occurs when one person issues the same message to many people at once; the creator of the message is not physically present, and there is virtually no opportunity for listeners to respond immediately to the speaker
Term
public communication
Definition
the process that occurs when a speaker addresses an audience in person
Term
small group communication
Definition
the process that occurs when a group of from three to fifteen people meet to interact with a common purpose and mutually influence one another
Term
intrapersonal communication
Definition
communication with yourself; thinking
Term
source
Definition
originator of a thought or emotion, who puts it into a code that can be understood by a receiver
Term
encode
Definition
To translate ideas, feelings, and thoughts into a code
Term
decode
Definition
to interpret ideas, feelings and thoughts that have been translated into a code
Term
message
Definition
Written, spoken, and unspoken elements of communication to which people assign meaning
Term
channel
Definition
pathway through which messages are sent
Term
receiver
Definition
person who decodes a message and attempts to make sense of what the source has encoded
Term
noise
Definition
Anything literal or psychological that interferes with accurate reception of a message
Term
feedback
Definition
response to a message
Term
context
Definition
physical and psychological environment for communication
Term
systems theory
Definition
theory that describes the interconnected elements of a system in which a change in one element affects all of the other elements
Term
episode
Definition
Sequence of interactions between individuals, during which the message of one person influences the message of another
Term
mediated interpersonal communication
Definition
communication with others established or maintained through media (such as email, telephones, or faxes) rather than through face-to-face encounters
Term
asynchronous interaction
Definition
process in which messages are not necessarily read, heard, or seen at the time you send them; there may be a time delay between when you send a message and when it is received
Term
hyperpersonal communication
Definition
a certain type of interpersonal communication that is facilitated by using a computer to establish relationships with others
Term
cues-filtered-out theory
Definition
theory that suggests that communication of emotion is restricted when people send messages to others via e-mail because nonverbal cues such as facial expression and tone of voice are filtered out
Term
social information-processing theory
Definition
theory that suggests people can communicate relational and emotional messages via the internet, although such messages take longer to express without nonverbal cues
Term
media richness theory
Definition
theory that identifies the richness of a communication medium based on the amount of information, including emotional expression, it communicates
Term
symbol
Definition
Word, sound, or visual image that represents something else, such as thought, concept, or object
Term
rule
Definition
followable prescription that indicates what behavior is obligated, preferred, or prohibited in certain contexts
Term
content
Definition
Information, ideas, or suggested actions that a speaker wishes to share
Term
relationship dimension
Definition
the implied aspect of a communication message, which conveys information about emotions, attitudes, power and control
Term
metacommunication
Definition
verbal or nonverbal communication about communication
Term
emotional response theory
Definition
theory that suggests any human emotion experienced can be interpreted along three dimensions
1. pleasure-displeasure
2. arousal-nonarousal
3. dominance-submissiveness
Our emotional response to what we experience helps determine whether we ultimately approach or avoid what we are experiencing
Term
communibiological approach
Definition
Theoretical perspective that suggests communication behavior can be predicted based on personal traits and characteristics that result from people's genetic or biological background
Term
social learning theory
Definition
theory of human behavior that suggest we can learn how to adapt and adjust our behavior toward others; how we behave is not solely dependent on our genetic or biological makeup
Term
ethics
Definition
beliefs, values, and moral principles by which people determine what is right or wrong
Term
other-oriented communicator
Definition
one who considers the thoughts, feelings, and perspectives of communication partners while maintaining his or her integrity
Term
egocentric communicator
Definition
person who creates messages without giving much thought to the person who is listening; a communicator who is self-focused and self-absorbed
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