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| constantly occurring, constantly changing,involves an exchange, involves a relationship, heavily influenced by culture/coculture, is a power, is a process |
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| Human communication bonding process |
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| The basis of human communication relationships. Starts at first encounter (first impression) |
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| the attitudes, beliefs, values and behaviors characterized of a group of people who live in the same country/region. |
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| a group or groups of people within a culture who have attitudes, beliefs, behaviors and values that differ from those of the group as a whole. EX. those defined by gender, race, religion |
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| the person starting the process of communication with another person |
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| Intrapersonal communication |
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| communication that involves only one person. Thinking, daydreaming |
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| Interpersonal Communication |
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| communication where thoughts and feelings are shared with at leased one other person. Involves two or more people |
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| communication that involves nonhuman as well as human communication forms. Radio broadcast, television broadcast, twitter, newspaper article....no exchanges are involved |
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| communication with interpersonal and mass communication elements. INTERDEPENDENCE, working together |
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| Intercultural communication |
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| Communication that overlaps with all others;it involves an exchange with persons of a different culture or coculture. |
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| Communication of habit. Involves little listening or thought and uses automated responses. "How are you" "Well, How are you" |
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| Purposes for communication |
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| To inform, to persuade, to entertain and to simply make interpersonal contact. |
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| the person who takes the words and nonwords sent and converts the into his or her word picture or understanding |
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| listening for enjoyment, 10% message loss |
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| listening perhaps unwillingly. 50% message loss |
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| willing participant, like talking to a parent of friend. 50% loss |
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| Theraputic/empathetic listening |
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| listen to a friend w a problem; a psychologist listens to a patient. 30-35% loss |
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| listening for a purpose to gather and store information. 80-90% loss |
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| Hearing, attention, understanding, remembering |
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| the brain filling in what it thinks should be there to make the conversation whole. |
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| physical conditions, casual attitude, inability to focus, inability to adapt (fast or slow speaking rate etc...), self-fulfilling prophecies and defensive listening. |
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| Means by which we communicate, internal and external |
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| the 5 senses, hugging, kissing, cologne, handshake |
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| face to face encounters, phone, twitter, email, texting. |
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| that which we desire to impart to another person, verbal, nonverbal or written |
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| relied up to let us know that our message was received. |
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| verbal device used to discern the level of understanding between you and your communicative partner. |
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| Anything that blocks understanding between the source and the receiver. |
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| controls all the other variable in the process of communication. Determines who the encoders/decoders are |
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| Sapir-Whorf hypthesis active |
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| People who use words and nonwords on a regular basis to affect another person's perception of reality |
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| Sapir-Whorf hypothesis passive |
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| people who use words and nonwords as a reflection of the existing reality. |
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| The study of space and distance |
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| States that we get closer to the people and things we like and shy away from those that we do not. |
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| the first is reserved for close family/friends (2 ft), the second is the personal space zone for other friends/family (4 ft) social distance for first meetings (8ft) public distance for total strangers (25 ft) |
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| bodily movement - eye contact, gesticulation and facial expressions |
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| gesticulation that perform the substitution function of nonverbal communication. waving or ok sign |
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| gestures that must accompany words before they can reasonably be decoded. Showing 4 fingers while saying there are 4 people |
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| automatic gesticulation habits that occur typically during situational stress. pulling ear, pinching neck, adjusting glasses |
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| allowing only some of what we feel to be seen - when we are sad or angry people won't know to what degree we are upset |
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| Showing much more than we feel. |
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| showing the opposite of what you feel |
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| facial expression where nothing shows - poker face |
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| nonverbal communication that includes vocal characteristics - pitch, rate, volume and vocal differentiators - sounds we make and breakers |
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| all the unique sounds we make - laughing, crying, moaning etc... |
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| words/sounds we use to fill gaps of silence while we think. um, ah. uh |
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| using touch as a communicative variable - handshake, hug, examination, |
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| nonverbal discussion that involves our senses and perceptions of time. monochronic and polychronic |
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| the function of labeling things |
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| enhancing emotional interaction |
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| we use words to clarify meaning with the middle and lower level emotions - saying you are confused rather than giving a confused look |
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| large/small, attractive/unattractive |
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| an expression of a person's values used to describe something. "my car is a classic" "that movie was awesome" |
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| deals with intangible things and have multi-diverse meanings. love, honesty |
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| the physical method of sound production and each language has its own |
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| a variation is terms of rate/resonance, grammer and vocabulary - tennessee vs illinois |
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| has an either negative or positive charge and is used to produce a reaction in the listener - the teacher says the test is hard in order to make the students study |
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| helps the speaker determine what kind of speaker he or she is. |
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| communication that moves in a straight line and develops explicitly stated connections among subpoints to support an endpoint. |
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| conducted in a circular movement (general to specific) by developing context around the main point - uses stories and narratives |
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| discusses issues with feeling and emotion, conveying the speakers stake in the subject. |
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| discusses all issues with calmness and objectivity. |
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| someone who conveys their message through explicit statements and places little reliance on contextual factors such as timing, situation and nonverbal communication. |
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| places heavy emphasis on nonverbal communication and uses words and nonwords to convey the message. |
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| gathering relevant demographic and attitudinal information about the audience and using that information to adapt the message in order to achieve the greatest impact. |
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| the information is gathered by simply eyeballing the audience. |
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| Conversation - audience analysis |
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| used when the speaking situation is a part of a social situation as a banquet, dinner, or cocktail party. |
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| during the presentation, the speaker get to a point where they feel that specific information is needed to help determine how to proceed, the speaker asks a question and requests a verifiable response, like raising hands. |
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| very limited use, giving a survey to audience members well ahead of time and then using the information to plot adaptional strategies. |
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| a physical response to an anxiety-producing public performance situation |
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| Someone who asks a question with open hostility in their wording and tone |
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| someone whose goal is to trap the speaker into agreeing with some idea that runs contrary to the ideas of the speech. |
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| ther person who often just wants to participate in some way, so they will ask a question that is not well thought out and will often ramble. |
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| final jeopardy questioner |
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| this person's motive is to show the audience how brilliant they are. The question asked could often stump an expert and is often trivial and unimportant. |
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| wants to participate by adding information to what has been said and could often conflict w. yours |
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| the audience wants the speaker to succeed. |
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