Term
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Definition
| the process of creating or sharing meaning in informal conversation, group interaction, or public speaking |
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Term
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Definition
| individuals who assume the roles of senders and receivers during an interaction |
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Term
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Definition
| verbal utterances, visual images, and non-verbal behaviors to which meaning is attributed during communication |
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Term
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Definition
| thoughts in our minds and interpretations of others' messages |
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Term
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Definition
| words, sounds, and actions that are generally understood to represent ideas and feelings |
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Term
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Definition
| the process of putting our thoughts and feelings into words and non-verbal cues |
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Term
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Definition
| the process of interpreting another's message |
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Term
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Definition
| the settings in which communication occurs, including what precedes and follows what is said |
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Term
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Definition
| the location, the environmental conditions (temperature, lighting, noise level), the distance between communicators, seating arrangements, and time of day |
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Definition
| the nature of the relationship that exists between the participants |
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Term
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Definition
| the background provided by previous communication episodes between the participants that influence understandings in the current encounter |
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Term
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Definition
| the mood and feelings each person brings to the conversation |
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Term
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Definition
| the values, attitudes, beliefs, orientations, and underlying assumptions prevalent among people in a society |
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Term
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Definition
| both the route traveled by the message and the means of transportation |
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Term
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Definition
| any stimulus that interferes with the process of sharing meaning |
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Term
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Definition
| sights, sounds, and other stimuli in the environment that draw people's attention away from intended meaning |
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Term
| psychological interference |
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Definition
| internal distractions based on thoughts, feelings, or emotional reactions to symbols |
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Term
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Definition
| thought and feelings that compete for attention and interfere with the communication process |
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Term
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Definition
| distractions aroused by certain symbols that take our attention away from the main message |
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Term
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Definition
| reactions and responses to messages |
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Term
| interpersonal communication |
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Definition
| interactions among a small number of people who have relationships with each other |
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Term
| small group communication |
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Definition
| participants who come together for the specific purpose of solving a problem or arriving at a decision |
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Term
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Definition
| one participant, the speaker, delivers a prepared message to a group or audience that has assembled to hear the speaker |
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Term
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Definition
| spoken without much conscious thought |
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Term
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Definition
| phrasings learned from past encounters that we judge to be appropriate to the present situation |
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Term
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Definition
| messages put together with careful thought when we recognize that our known scripts are inadequate for the situation |
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Term
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Definition
| the degree of liking or attractiveness in a relationship |
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Term
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Definition
| the degree to which one participant is perceived to be more dominant or powerful |
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Term
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Definition
| systems of knowledge shared by a relatively large group of people |
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Term
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Definition
| a set or moral principles |
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Term
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Definition
| refraining from lying, cheating, stealing, or deception |
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Term
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Definition
| a choice involving an unsatisfactory alternative |
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Definition
| maintaining a consistency of belief and action (keeping promises) |
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Term
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Definition
| achieving the right balance of interests without regard to one's own feelings and without showing favor to any side in a conflict |
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Term
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Definition
| showing regard or consideration for others and their ideas even if we don't agree with them |
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Term
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Definition
| being accountable for one's actions and what one says |
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Term
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Definition
| the impression that communicative behavior is both appropriate and effective in a given situation |
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Term
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Definition
| goal-oriented actions or action sequences that we can master and repeat in appropriate situations |
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Term
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Definition
| a perception of a speaker's knowledge, trustworthiness, and warmth |
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Term
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Definition
| communicating without anxiety or nervousness |
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Term
| communication apprehension |
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Definition
| the fear or anxiety associated with real or anticipated communication with others |
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