Term
| Wilmont and Hocker's research on conflict! |
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Definition
| Conflict occurs when we allow communication to escalate and spiral out of control. Wilmont and Hocker believed that conflict can be managed through principle negotiations and by the expressing of each differing needs. |
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Term
| Paul Grice's Conversational Maxims and Requirements |
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Definition
| Paul Grice believed that a conversation will be satisfying for both people involved if their contributions are in-keeping with the purpose of the conversation. There are 4 conversational requirements. These include Quality, Quantity, Relevancy and Manner Maxim. |
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Term
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Definition
| Media gatekeepers consist of newspaper editors, radio/TV managers, reporters, government spokespersons, and broadcasting executives. These people select the issues they feel are most worthy of media coverage and give them wide attention. |
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Term
| Thibaut and Kelley's exchange theory |
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Definition
| The exchange theory is based on the exchange of rewards and costs that take place during an interaction. People strive to minimize costs and maximize rewards, because we like relationships with person who are rewarding and avoid those that are unreasonably costly. |
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Term
| Shutz Interpersonal Needs theory |
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Definition
| Shutz pointed out three basic human needs including, inclusion, control, and affection. People will low inclusion tend to be introverted, control is about winning, and affection is about interpersonal relationships. |
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