Term
|
Definition
| We create symbolic worlds through language and our interactions with others. |
|
|
Term
| Coordinated Management of Meaning |
|
Definition
| When we speak, we co-construct social realities that are shaped by interpretations and rules that govern which interpretation we should choose. |
|
|
Term
|
Definition
| We should speak in a way that others want to listen and listen in a way that makes others want to speak. |
|
|
Term
| Expectancy Violations Theory |
|
Definition
| When a person does something unexpected, the other person has a heightened awareness of the unexpected action and of the person who did it. |
|
|
Term
|
Definition
| People have different distances that they expect others will adhere to, based on the intimacy of their relationships. |
|
|
Term
|
Definition
| Relationships are pursued, continued and ended based on their perceived costs and rewards. |
|
|
Term
| Social Penetration Theory |
|
Definition
| We become more intimate with others when we self-disclose personal information. |
|
|
Term
| Social Information Processing Theory |
|
Definition
| People who communicate via the computer can develop extremely intimate relationships, which can even be closer than those created face-to-face. |
|
|
Term
|
Definition
| Relationships are extremely complicated and full of contradictions, which create tensions within relationships. |
|
|
Term
|
Definition
| People with high cognitive complexity are better able to create person- centered messages and accomplish their goals in communication |
|
|
Term
|
Definition
| People have internal continuums of ideas that they accept and reject and can be persuaded if someone understands these continuums |
|
|
Term
|
Definition
| In order to persuade people, one must show them that their behavior does not match their attitudes/beliefs or change their behavior. |
|
|
Term
|
Definition
| In order to persuade someone, one must have logic, ethics and emotion |
|
|
Term
|
Definition
| Messages can best be understood through the lens of a play, in which actors are acting in order to purge themselves of guilt. |
|
|
Term
| Elaboration Likelihood Model |
|
Definition
| People process messages through two routes, but are more persuaded if they process the message through the route that force them to think about the message, instead of relying on peripheral cues |
|
|
Term
|
Definition
| The world is a set of stories from which we choose, and thus constantly recreate, our lives. |
|
|
Term
|
Definition
| When people are extremely drawn into narratives, they often adopt story-consistent beliefs. |
|
|
Term
|
Definition
| Signs are socially produced and often, especially when used by the media, stand for something they were never intended to stand for. |
|
|
Term
|
Definition
| The media tells us what to think about, and might even tell us what to think. |
|
|
Term
|
Definition
| People who believe they hold a minority viewpoint often feel pressured to remain silent about their opinion by the perceived majority opinion that is perpetuated by the media. |
|
|
Term
|
Definition
| The mass media manufactures dominant ideologies and suppresses minority viewpoints. |
|
|
Term
|
Definition
| Heavy television viewers tend to share similar beliefs including the belief that the world is a big and scary place. |
|
|
Term
| Symbolic Convergence Theory |
|
Definition
| Groups unite around stories and group fantasies that are co-created and shared. |
|
|
Term
| Cultural Approach to Organizations |
|
Definition
| An organization does not have culture, an organization is culture. |
|
|
Term
| Information Systems Approach to Organizations |
|
Definition
| Members in an organization go through the action of organizing, in which they interpret information and realize how to reach organizational goals through the process of retrospective sensemaking. |
|
|
Term
| Communication Accomodation Theory |
|
Definition
| People change or maintain their communication patterns in order to converge or diverge from members of other cultures. |
|
|
Term
| Theory of Cultural Dimensions |
|
Definition
| Cultures can be understood and compared by considering power distance, masculinity, uncertainty avoidance and individualism. |
|
|
Term
|
Definition
| People define themselves based on the groups and cultures they belong to. |
|
|
Term
|
Definition
| We assign meaning to other people’s behavior and make judgments about them based on those assigned meanings. |
|
|
Term
|
Definition
| Members from individualistic and collectivistic cultures often have different styles of conflict because they have different ideas about self-image. |
|
|
Term
|
Definition
| Male-female communication can best be understood as cross-cultural communication. |
|
|
Term
|
Definition
| Women hold a minority viewpoint and are isolated and suppressed through man-made language. |
|
|
