Shared Flashcard Set

Details

COMM250 Final Exam
Set of flash cards to study for the UMD COMM250 final exam
8
Communication
Undergraduate 2
05/10/2013

Additional Communication Flashcards

 


 

Cards

Term

GROUP THINK

 

Goal/Author

Definition

Goal: to understand the nature of decision making in small groups

 

Author: Janis, 1972

Term

GROUP THINK


Concepts

Definition

Group Cohesiveness: extent to which group members are willing to work together

 

Affiliative Concerns: when group members withhold their input rather than face rejection from group

 

Homogeneity of Members: group similarity, same education level; ie. thinking the same way

 

Group Insulation: group's ability to remain unaffected by outside influences

 

High Stress: pressure exerted on members by issues both inside and outside group

 

No Impartial Leadership: when the leader is a member it causes problems; ie. personal adgendas

 

No Decision Making Procedures: failure to provide norms for solving group issues

Term

GROUP THINK


Assumptions

Definition

Problem Solving Groups: sets of individuals whose task is to make decisions & provide policy recommendations

 

Task-Oriented Groups: sets of individuals whose task is to complete jobs assigned to them

 

Cohesiveness: extent to which group members are willing to work together

 

Affiliative Constraints: when members withhold their input in fear of rejection from group

 

Homogeneity: group similarity

Term

GROUP THINK


Ways to Prevent

Definition

Oversight & Control: establish parlimentary committee; monitor ongoing policy ventures; link fates of members

 

Embrace Whistle-Blowing: voice doubts; avoid supressing concerns; questions assumptions; debate issues

 

Allow for Objection: protect objectors; allow members to exit; do not play down moral implications; acknowledge private concerns in the group

 

Balancing Consensus & Majority Rule: alter rules governing choice, relieve pressure of minority positions; break down subgroups

Term

GROUP THINK


Evaluations

&

How authors define communication

Definition

Positives

-Heursitic

-Withstood test of time

 

Negatives

-Narrow scope

-Testability

 

Define Communication

-Socio-psychological

-Small groups

-Organizational

-Positivistic/empirical

Term

ORGANIZATIONAL INFORMATION THEORY (OIT)

 

Goal/Author

Definition

 

 

Goal: to describe how organizations collect, manage and use the information they receive (needs to find a way to manage information in order to be successful)

 

Author: Weick, 1969

Term

ORGANIZATIONAL INFORMATION THEORY (OIT)


Related Theories

&

Assumptions

 

 

Definition

Related: Darwin's Theory & General Systems Theory

 

Assumptions:

 

-Organizations exsist in an information environment

 

-Info varies in terms of the level of ambiguity to the organization as a whole

 

-Info processing reduces equivocality -> makes it less ambiguious so goals can be achieved

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