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Comm
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37
Communication
Undergraduate 1
05/13/2011

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Term
Collectivist cultures
Definition
South asian cultures.
priority given to harmony, group welfare, and interdependence.
HIGH CONTEXT COMMUNICATION STYLE(UNDETAILED)
Term
individualistic cultures
Definition
western cultures
priority given to personal freedom, independence, and individual rights
LOW CONTEXT COMMUNICAITON STYLE(everything spelled out)
Term
Masculine vs feminine communication
Definition
GUYS: compete, accomplish goals, fight: guys want to solve problems
GIRLS: talk about their feelings
girls want to talk about them
Term
Ethnocentric vs cultural relativism
Definition
Ethno: our culture is right and everything else is wrong and weird.
Cultural: all cultures are equal and nothing is right/wrong
Term
perception
Definition
Perception in an active process of noticing, organizing, and interpreting data from our environment and experiences to make sense of things.
Term
perceptions importance
Definition
because we must perceive verbal and nonverbal communication, decode it, and then encode a response to it.
Term
Schema
Definition
when you notice things, schemas allow us to organize them. they are in our head.
Term
locus
Definition
internal or external factors(he's a jerk) or external factor (he just broke up with his girlfriend)
Term
Attributions
Definition
how we explain why something happens and why people do what they do
Term
stablility
Definition
we might base our interpretations on factors that wont change. (she is always late cause she has work)
Term
Autonomy/connection
Definition
we feel a push-pull with another to be seperate and our "own person" as well as to be together
Term
Novelty/predictability
Definition
we appreciate security and predictability yet we dont want too much routine
Term
openness/closedness
Definition
we want to share things but still want to maintain our privacy
Term
Neutralization
Definition
need to compromise in the relationship: both needs met but neither fully satisfied
Term
4 ways we deal with relational dialects
Definition
compromise:both needs met
separation-favors one need
segmentation- each need is assigned to certain issues
reframing-needs re-assed(so no opposite, everyone wants same thing)
Term
stages of relationship
Definition
independence-no interaction
invitational communication- express interest in interaction
explorational communication- explore possibilities for a relationship
Term
once your in a committed relationship we navagate it by:
Definition
managing relational dialetics
managing conflict
developing rules
Term
Eros
Definition
passionate, intense, fast moving
Term
storge
Definition
comfortable, best friends
Term
ludus
Definition
playful, sometimes manipulative
Term
mania
Definition
emotional extremes
Term
agape
Definition
selfless
Term
pragma
Definition
pragmatic, goal-oriented
Term
Intrapsychic processes(relationships start to break down when...)
Definition
women- communication declines in quality or quantity
men- dissatisfied by specific behavior or the lack of valued behaviors
Term
dyadic process
Definition
breakdown of established patterns
seek social support elsewhere
Term
grave-dressing
Definition
partners separate
resurection process- getting over the breakup, moving on
Term
challenges with relationships
Definition
different communicaiton styles
distance(long distance relationships)
not always doing what just one person wants
Term
standard group size
Definition
4-12
5-7 is ideal
Term
reward power
Definition
they can reward people
Term
coercive power
Definition
they can punish people
Term
legitimate power
Definition
they are usually appointed by someone
Term
expert power
Definition
they are experts in their topic area
Term
refrent power
Definition
power based on personal charisma and personality
Term
4 stages of interaction for small groups
Definition
forming
storming(conflict between the groups, we have to play different roles)
Norming- back to normal
performing- performing a task which was the reason for creating the group
Term
conflict
Definition
interaction, interdependence, incompatibility
conflict: when people who are interdependent have different views, interest or goals
Term
types of conflict
Definition
disruptive- they interfere with effective work and healthy climate of a group
constructive- when members understand that disagreements can help them reach their goals
Term
distributive vs integrative
(conflict management styles)
Definition
distributive: a win-lose approach
integrative: a win-win approach
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