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Comm study guide
N/A
44
Communication
Undergraduate 1
05/13/2011

Additional Communication Flashcards

 


 

Cards

Term
Perception
Definition
is the active process of selecting, organizing, and interpreting people, objects, events, situations, and activities. (kind vs not kind)
Term
Self-fulfilling prophecy
Definition
Which one acts in ways consistent with how one has learned to perceive oneself.
Term
constructivism
Definition
the theory that we organize and interpret experience by applying cognitive structures called schemata
Term
Prototype
Definition
a knowledge structure that defiens the best or the most representative example of some category
Term
Personal constructs
Definition
mental yardsticks that allow us to position people and situations along bipolar dimensions of judgment.
Term
stereotypes
Definition
predicitve generalizations about people and situations
Term
scripts
Definition
guides to action based on what we've experienced and observed. A script consists of a sequence of a activities that define what we and others are expected to do in specific situations
Term
Interpretations
Definition
the subjective process of explaining perceptions to assign meaning to them
Term
Attributions
Definition
explanations of why things happen and why people act as they do.
Term
self-serving bias
Definition
if we have an argument with a romantic partner, we're likely to perceive taht person's behaviors as unreasonable or wrong and to see ourselves as reasonable and right.
Term
culture
Definition
consists of beliefs, values, understandings, practices, and ways of interpreting experience that are shared by a number of people
Term
standpoint theory
Definition
claims that a culture includes a number of social communities that have different degrees of social status and privilege.
Term
cognitive complexity
Definition
refers to the number of constructs used, how abstract they are, and how elaborately they interact to shape perceptions.
Term
person-centered perception
Definition
the ability to perceive others as a unique and distinct individual
Term
Empathy
Definition
the ability to feel with another person
Term
mind reading
Definition
assuming we understand what another person thinks or perceives
Term
Tanisha did well on her communication exam and attributed her performance to her being smart. She didn’t do as well as she had hoped on her psychology exam. She blamed her poor psychology exam score on her professor’s notes and refusal to give study guides. Which of the following is true about Tanisha’s attributions?
Definition
a. She exhibited a self-serving bias in her attributions about her performance on both exams
Term
Culture
Definition
is part of everything we think, do, feel, and believe. It is a system of ideas, values, beliefs, structures, and practices that is communicated by one generation to the next and that sustains a particular way of life.
Term
Social communities
Definition
groups of people who live iwthin a dominant culture yet also are members of another group or groups taht are not dominant in a particular society
Term
high context communication style
Definition
people that are deeply interconnected, they do not feel it is necessary to spell everything out in explicit detail. They assume that others share enough of their world to understand indirect communication.
Term
Low context communication style
Definition
they spell things out, and are detailed and precise
Term
Beliefs
Definition
conception of what is true, facutal, or valid.
Term
Values
Definition
Generally shared biews of what is good, right, worthwhile, and important with regard to conduct and existence
Term
Norms
Definition
informal rules that guide how members of a culture act, as well as how they think and feel. (when salad is eaten)
Term
Invention
Definition
is the creation of tools, ideas, and practices. (wheel)
Term
Diffusion
Definition
borrowing from another culture. (food language)
Term
cultural calamity
Definition
adversity that brings a change in culture. (disasters, war can alter patterns of life for the future)
Term
Ethnocentrism
Definition
use of one's own culture and its practices as the standard for interpreting the values, beliefs, norms and communication of other cultures. put our own ethnicity at the center of the universe.
Term
Cultural relativism
Definition
recognizes that cultures vary in how they think, act, and behave as well as in what they believe and value. Something weird in our culture can be natural in a different culture.
Term
resistance
Definition
occurs when we attach the cultural practices of others or proclaim that our own cultural traditions are superior. resistance rejects the value and validity of anything that differs from what is familiar.
Term
Assimilation
Definition
occurs when people give up their own ways and adopt the ways of the dominant culture
Term
Tolerance
Definition
the acceptance of differences even though we may not approve of or even understand them
Term
understanding
Definition
that differences are rooted in cultural teachings and that no customs, traditions, or behaviors are intrinsically better than any others
Term
Interpersonal climate
Definition
overall feeling between people that arises largely out of the ways people communicate with each other . its the overall feeling or emotional mood between people
Term
self-disclosure
Definition
the revelation of personal information about ourselves that others are unlikely to discover on their own. when we share private information about ourselves
Term
blind area
Definition
information taht others know about us but we dont know about ourselves
Term
hidden area
Definition
information that we know about ourselves but choose not to reveal to most others
Term
recognition
Definition
let the other person that we know they exist by greeting
Term
acknowledgment
Definition
we do this by nodding our head using facial expression to indicate that we are listening
Term
endorsement
Definition
involves accepting others feelings or thoughts as valid.
Term
conflict
Definition
exists when people who depend on each other have different views, interests, or goals and perceive their differences as incompatible
Term
overt conflict
Definition
when people express differences in a straightforward manner.
Term
covert conflict
Definition
when partners deny or camouflage disagreement or anger and express it indirectly
Term
stonewalling
Definition
relying on the exit response to conflict and resuing to discuss issues. When people stonewall, they block the possibility of resolving conflicts.
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