Shared Flashcard Set

Details

Title

Comm Chapter 10

Description

Creating Communication Climate

Total Cards

Subject

Communication

Level

Undergraduate 1

Created

07/24/2012

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Additional Communication Flashcards

Term

Four Horsemen

Definition

Criticism

stonewalling

defensiveness

contempt

Term

criticism

Definition

an attack on a person's character or personality

Term

stonewalling

Definition

when one partner tries to talk about difficult isues

and the other refuses to engage in the discussion

Term

Defensiveness

Definition

responding to a complaint with blame or criticism rather than addressing the issue

Term

contempt

Definition

an exaggerated form of criticism intended to hurt and psychologically abuse the partner

insults, hostile humor, mocker, eye-rolling