Shared Flashcard Set

Details

COMM 3200
Interpersonal Communication
108
Communication
Undergraduate 4
09/24/2010

Additional Communication Flashcards

 


 

Cards

Term
Origins of Interpersonal Communication:
Definition

Curious about relationships for thousands of years- origin of public speaking- rhetoric

 

dates back to 1950's but really began studies in 1960's and 1970's

 

Previously concerned with public speeches, political rhetoric and mass communication. 

 

1960's scholars realized that most communication happened within small groups and dyads

Term
Basic requirement for having relationships:
Definition

some degree of behavioral interdependence, one person's behavior affects the other persons behavior and vice versa. 

 

Most interpersonal relationships are unique most respects irreplaceable, and require an understanding of the psychological make up of the partner

Term
Features of a relationship:
Definition

Role Relationships

 

Interpersonal Relationship

 

Close Relationships

Term

Role Relationships:

 

Definition
functional, casual and often temporary- replaceable
Term
Interpersonal Relationships:
Definition
Interpersonal relationships require that peoples lives be intertwined in important ways, the two individuals influence each other in meaningful ways, unique interaction patterns and have repeated interactions. 
Term
Characteristics of relational types:
Definition

Voluntary vs. Involuntary

Romantic vs. platonic

Satisfying vs. dissatisfying

long-term vs. short-term

traditional vs. non-traditional

**sex or gender can be a component

Term
3 Most Central Interpersonal Needs:
Definition

Affection

Social Inclusion

Behavioral Control

Term
Close Relationships:
Definition

has all the features of interpersonal relationships plus 3 more:

emotional attachment

need fulfillment

irreplacability

Term
Nonverbal Behavior:
Definition

60%-65% of the meaning of most interactions is derived from from nonverbal behavior. 

 

Encompasses:

 

Kinesics (facial expressions, body movement, eye behavior

Vocalics (silence and the way we say words including vocal pitch, loudness, tone and speed)

Proxemics ( the way we use space)

Haptics (the use of touch)

Appearance (physical attributes such as height weight and general attractiveness as well as clothing)

Environmental Cues (using candles, soft music to set a romantic mood)

Chronemic Cues (the use of time, such as showing up for a date early or late)

Term
When people interact with others, the most common topics are about:
Definition

relationship problems

sex

family

Romantic (or potentially romantic) partners

Term
Relational Messages:
Definition

1. dominance/submission

2. level of intimacy

3. degree of similarity

4. task-social orientation

5. formality/informality

6. degree of social composure

7. level of emotional arousal and activation

Term
Dominance/Submission:
Definition

Dominance: the actual degree to which a person influences other

Submission: the actual degree to which a person gives up influence and/or yields to the wishes of others

 

Dominance is determined by the subversion or submissive responses of others- closely related to power and status. 

Term
Level of intimacy:
Definition
conveys affection inclusion and trust. it is also high in depth. deals with personal rather than superficial topics. typically characterized by high levels of nonverbal involvement and positive affect, which means that the two people are actively engaged in conversation and attentive to each other. 
Term
Degree of Similarity:
Definition

acheived through a wide array of verbal cues, such as expressing similar opinions and values, agreeing with each other, reciprocating self disclosure, and communicating empathy and understanding. peoples emotions are often contagious with one persons emotional state influencing the others, leading t similar displays of affection. 

 

People also alter their physical appearance to show similarity and dissimilarity- some are permanent while some may be temporary. 

Term
Task-Social Orientations:
Definition
some people are connected only through task-oriented or role relationships. - unless a friendship develops, communication between two people generally focuses on almost exclusively on the task at hand. 
Term
Formality/informality:
Definition

when a relationship is formal, people maintain their distance, and the overall tone of the interaction is serious. - Form of address is a key factor. 

 

informal interactions are characterized by less distance and a more casual approach.

Term
Degree of social composure:
Definition
related to the level of anxiety and communication competence people show in a given interaction. when people are socially composed, they appear confident and sure of themselves, and other people are likely to refer them as competent communicators. conveyed through verbal cues such as making strong, convincing arguments and saying the appropriate words at the right time. Nonverbal behavior also sends powerful messages about social composure. 
Term
Level of Emotional Arousal:
Definition

relational messages also influence the emotional tone of an interaction. can be characterized by two emotional dimensions:

 

Pleasantness: refers to how positive or negative the emotions experienced are

Activity: refers to how active or bored a person feels. 

 

People usually perceive moderate to moderately high levels of arousal most appropriate when interacting with relational partners, particularly when arousal is positive. Negative forms of arousal include experiencing distress or nervousness. 

Term
Communication Accommodation:
Definition
people's verbal and non verbal behaviors become more similar to those around them. 
Term
Identity:
Definition

helps us understand ourselves in relation to the world around us. Part of a person's theory, or vision, of self. 

 

Defines who we are and what we are like- specifying the characteristics that define us (student, African American, smart) and places us on a comparative continuum with others- our identity is not necessarily based on wether we consider these aspects of ourselves to be positive or negative qualities- just defines them. 

Term
Self-Esteem:
Definition

refers to how positively or negatively we view ourselfs. 

 

High self esteem: view their traits and behaviors in a positive light

Low self esteem: mostly see their traits as nedative. 

Term
Looking Glass Self:
Definition
the feedback we receive from others helps shape our identity. idea that our identity is shaped by feedback from others.  
Term
Feedback in regards to identity:
Definition

- our identities help us interpret feedback from others. 

- the feedback we receive from others helps us shape our identities. ( the emotions they experience and the perceptions of what the statement means, as well as what it means about the sender of the message, and their intent- all are influenced by their identity as an introvert or extrovert, to say nothing of other aspects of their theory of self. 

Term

 

4 types of personal constructs that people use to judge others:

 

Definition

Physical

Role

Interaction

psychological 

Term
Physical:
Definition

People can determine many things from physical construct- age, physical fitness, strength

 

What is beautiful is good- the halo effect. 

Term
Four Frames that affect our identity:
Definition

Personal Frame

Enactment frame

Relationship frame

Communal Frame

Term
Personal Frame:
Definition
identity is an image we construct within ourselves. We perceive ourselves to possess certain characteristics and not others. 
Term
Enactment Frame:
Definition
identities develop through communication with others: the way we respond to others and the way they respond to us reflect and shape our theories of self. 
Term
Relationship Frame:
Definition
whereby we define ourselves in terms of relationships with other people- For example, your identity might be shaped by the kind of friend, romantic partner and son or daughter you are. 
Term
Communal Frame:
Definition
our identities are integrally tied to the groups to which we belong, and the development of our identities often is constrained by our cultural or group identities.  
Term
Types of Face:
Definition

Positive Face

Negative Face

Term
Positive Face:
Definition
favorable image that people portray to others and hope to have validated by others 
Term
Negative Face:
Definition
reflects our desire to "be free from imposition and restraint and to have control over (our) own territory, possessions, time, space, and resources. 
Term
Corrective Facework:
Definition

efforts to repair an identity already damaged by something that was said or done. 

 

Avoidance

Humor

Apologies

Accounts

Physical remediation

Aggression

Term
Accounts:
Definition
attempts to explain the Face threatening act. Come in the form of excuses and justification
Term
Physical Remediation:
Definition
attempts to repair physical damage. Cleaning up a spill quickly. 
Term
Beautiful is good hypothesis:
Definition
Also the Halo effect- associate things that are beautiful as good thing- if something is beautiful it must be good.
Term
Self fulfilling prophecy:
Definition
occurs when an expectation exists that something will happen, and a person behaves in a wat (often unconsciously) that actually makes it more likely that the anticipated event will occur. 
Term
How long does it take to make a first impression?
Definition
four minutes
Term
Types of Attraction:
Definition

Task

Physical

Social Attraction

Term
Task Attraction:
Definition
attracted to someone who can meet your goals. such as completing a project or making a presentation. 
Term
Physical Attraction:
Definition
the physical attributes of someone that attract you to them. 
Term
Social Attraction:
Definition
attraction to the extent that you want to hang out with someone. you are drawn to them cause you like to hang out with them. 
Term
Fatal Attraction:
Definition

The very qualities that we initially are attracted to actually cause us to disengage from the person

 

we basically begin to dislike the qualities that we originally liked. 

 

What we liked at the beginning of the relationship end up being the cause of termination. 

Term
Similarities (Reinforcement Theory):
Definition

We tend to see people to whom we are attached to as being more similar to us than they are. 

 

Reinforcement Theory: we are attracted to similar others because they reinforce our view of the world as the correct perspective. 

Term
What kind of information are we more likely to remember in regards to identity?
Definition
we are more likely to remember info that is consistent with our identity and to discount info that is inconsistent. 
Term
How the type of feedback we prefer differ for dating and marital relationships:
Definition
a shift occurs between dating relationships and marriages. although intimacy is highest in dting relationships when a partners feedback to the individual was more positive then the individuals view of her or his self, the most intimate marriages were those in which "authenticity" prevailed- that is, in which the partners view of the individual match the individuals view of his or her self. It seems that we want other to view us through "rose-colored glasses" while dating but successful marriages are those in which the partners view each other in a more authentic way. 
Term
What are the conditions that make impression management more salient?
Definition

1. the behavior reflects highly valued and central aspects of the self- we try to portray an image that is at the core of our identity than when our efforts involve les central aspects of ourselves.

 

2. Successful performance is tied to vital positive or negative consequences- if the success of a cherished relationship depends on your ability to convince your partner of your commitment, the importance of your impression management efforts is heightened.

 

3. The behavior reflects directly on highly valued rules of conduct- when important relational rules are violed frequency it is not only very face threatening but often leads to relationship deterioration.  

Term
Women want men who are....
Definition
older, more financially stable, men who can take care of them- sex is less of a factor for them. 
Term
Self Monitors:
Definition

how you adapt to your situation

 

High- very aware of their surroundings- attracted to looks and physical appearance.

 

Low- kind of oblivious to their surroundings, more attracted to personality than looks. 

Term
Loss-Gain Effect:
Definition
reflects what happens to attraction when a persons behavior moves from positive to negative or negative to positive. People are more attracted to individuals who are consistently negative than to people who initially behave positively and then switch to negative. people who start out being nice get out hopes up so the letdown we experience when we discover that they are not nice maakes it worse than if they had acted badly from the start. 
Term
Matching hypothesis:
Definition
our tendency to be attracted to people who are similar to ourselves in physical attractiveness. does not mean that people search for partners who look similar to themselves in terms of physical features- predicts that people look for partners who have roughly the same level of overall physical attractiveness. 
Term
Excitation Transfer:
Definition
people mistake the case of their emotional arousal. this is especially likely to happen when people experience arousal in response to two different sources in close proximity to each other- people mix the two states of arousal together and attribute excitement to the second stimulus. 
Term
are men and women similar or different in what they find attractive?
Definition

Different: 

 

Men- a strong jawline, broad shoulders, and hip-to-waist ration

Women- soft jawline and hourglass figure. Men and women admire physical fitness.

 

They look for the best qualities for what they need:

 

Men- women who are capable of having babies- need a woman to reproduce.

Women-  looking for a man with resources to take care of them.

 

 

Term
Assimilation Effect:
Definition
some of the attention that physically attract people get spills over to their friends 
Term
When does the "hard to get phenomena" work?
Definition

When it is done in moderation

 

When we are portrayed as being moderatly selective versus very selective or nonselective

 

when we want a challenge

 

especially if they are easy for us to attain but difficult for others to attain. 

Term
Communication Competence: 
Definition
people who are socially skilled have a knack for engaging in behavior that is both polite and situationally appropriate. 
Term

What is uncertainty reduction theory?

Definition

-      The inability to predict the attitudes and/or behaviors of an interactional partner.

o      High uncertainty – do not feel confident in ability to predict or explain someone’s attitudes and behaviors

o      Low uncertainty – know someone well enough to be able to predict and explain his or her actions.

Term

How do we reduce uncertainty? (strategies to reduce uncertainty)

Definition


-       Passive- non-intrusive, observational

-       Active- Purposefully manipulating the social environment in a certain way and then observing how someone reacts to this manipulation

-       Interactive- involve direct contact between information seeker and target

Term

 

What is predicted outcome theory?

 

Definition

 

-       People are not driven by a need to reduce uncertainty in all cases. Instead, whether we seek more information depends on whether outcomes are negative or positive. 

 

Term


Uncertainty orientation

Definition
Not afraid of uncertainty and enjoy the opportunity to broaden their knowledge by seeking information regardless of whether it increases or decreases uncertainty. 
Term


Certainty orientation 

Definition


-       People are most comfortable in situations with little or no uncertainty, in which they can predict their behavior and that of others and will find ways to ignore information that might increase uncertainty. 

Term


Goal of expectancy violations theory

Definition


-       Focuses on how people react to violations of all types of behavioral violations, positive and negative. 

Term


Positive vs. negative expectancy violations

Definition


-       Expectancy Violations - Behaviors that deviate from expectations are likely to increase a person’s motivation to reduce uncertainty.

-    

 

 Positive violations: when the unexpected behavior is perceived to be more satisfying than the expected behavior.

 

o      When positive violations occur, people are likely to be happier and more satisfied with their relationships.

 

Negative violations: when the unexpected behavior is perceived to be less positive than the expected behavior.

o      When negative violations occur, people may become angry and dissatisfied with their relationships. 

Term

 

Know the principles of Uncertainty Reduction Theory

 

Definition

 

-       Principle 1:  People seek information to reduce uncertainty during initial interactions with others

o      We seek information in an attempt to understand the situation. The more we “know” someone, the better we are at predicting their behavior

-       Principle 2:  People can reduce uncertainty using: passive, active, and interactive strategies.

-       Principle 3:  As uncertainty decreases, attraction usually increases

 

Term


Secret tests

Definition


-       Asking third party—feedback from social networks

-       Directness tests – direct information with partner

-       Triangle tests – intended to test the partner’s commitment level by creating a triangle. Fidelity tests/jealousy tests.

-       Separation tests – relies on creating physical distance between relational partners

-       Endurance tests –  increases the costs or reduces the rewards; testing the limits

-       Public presentation tests – watching for the other person’s reaction to the use of relational labels

-       Indirect suggestion tests – hinting or joking to bring up a topic without taking direct responsibility 

Term


Know the factors that affect motivation to reduce uncertainty

Definition


-       High incentive value

-       Deviations from expected behavior

-       Anticipation of Future Interaction

-       The anticipated positive versus negative content of the information

Term
Predictive expectations
Definition


-       expectations you’re accustomed to with a certain person.

Term
Prescriptive expectations
Definition


-       cultural expectations, general rules of appropriateness.

Term
Communicator characteristics
Definition


-       individual differences, such as age, sex, ethnic background and personality traits. 

Term
Relational characteristics
Definition
the kind relationship we share with someone is based on one how close we are to them.
Term
Context
Definition
includes social situation and cultural influences
Term
Relational Turning Points:
Definition

-Get to know time

- Quality Time

-Passionate Events

-Physical separation

-Reunions 

-External Competition

-Exclusivity

-Serious Commitment

-Disengagement

-Making Up

-Sacrifice

-Psychic Change

Term
Get to Know Time:
Definition
includes initial interactions and focuses on the quantity rather than the quality of communication and time spent together. 
Term
Quality Time:
Definition
focus on special times when two people have a high quality interaction like especially long intimate conversation. 
Term
Passionate Events:
Definition
includes first kiss, the first time a couple exchanges the words i love you, the first sexual encounter and other passionate phenomena such as falling in love at first sight. 
Term
Physical Separation:
Definition
reported when people were apart, often involuntarily, due to vacations, business trips and school breaks. 
Term
Reunions:
Definition
occurred when the period of physical separation was over and the couple was together again. 
Term
External Competition:
Definition
occurs when a person feels threatened by a third party or an activity that is taking up a lot of the partner's time. 
Term
Exclusivity:
Definition
occurs when people decide to date only each other and drop all other rivals. 
Term
Serious Commitment:
Definition
events such as moving in together or getting married. 
Term
Disengagement:
Definition
includes a couples first big fight, attempts to de-escalate or withdraw from the relationship and actual relational breakups
Term
Making up:
Definition
although conflict can decrease closeness and commitment, couples sometimes make up and feel more connected than ever. 
Term
Sacrifice:
Definition
includes being there to support and comfort each other in crisis situations, such as dealing with the death of a loved one or helping one regain confidence after an embarrassing failure. 
Term
Psychic Change:
Definition

Positive: when attitudes and perceptions become more positive- seeing someone as more physically attractive and sexually appealing

 

Negative: attitudes and perceptions become more negative- when someone suddenly sees the relationship as boring and the partner dull. 

Term
Stranger on the plane phenomenon:
Definition

Don't have high frequency

Have a lot of breadth and depth

Because you won't see them again both parties feel alright with exposing a lot of information with them in a short period of time- enclosed space makes you feel like you need to talk to them. 

Term
What food is used to describe social penetration theory:
Definition

An onion- Three layers of penetration:

 

Superficial

social

core

 

breadth (around the outside)

Depth (going inside)

Term
Reciprocity in the beginning of a relationship:
Definition

Increases liking as long as you stick to reciprocity of disclosure- too much can scare them away, too little can make them feel uncomfortable for sharing more than you. 

 

Lots of breadth but not much depth, depth increases over time. 

Term
Fear associated with Self Disclosure:
Definition

1. Fear of exposure or rejections

 

2. Fear of retaliation or angry attack: worry that their partners might become angry or use what they disclose against them.

 

3. fear of loss of control: people worry if they engage in too much self-disclosure, they wont be able to control their thought and feelings or the thoughts and feelings of others

 

4. fear of losing individuality

Term
Dimension of Social Penatrations
Definition

1. Superficial : talking cause you think you should, being on your best behavior due to the situation

 

2. Social: with friends and family, talking about yourself with people you trust.

 

3. Intimate: personal information you share with someone you are close with and trust with everything. 

 

Additional:

4. Valence: positive or negative charge you feel when someone discloses info with you- negative would be someone coming to you over and over with relationship problems

**Crucial dimensions: tells people how they feel about one another. 

 

6. duration: length of a particular disclosure

 

**Breadth, Depth, Frequency**

Term
Stages of Social Penetration:
Definition

1. orientation

2. exploratory affective exchange

3. affective exchange

4. stable exchange

Term
Orientation:
Definition

low levels of depth and breadth

Positive valence

Superficial

1st few meetings

asking the safe questions

Term
Exploratory Affective Exchange:
Definition

acquaintances and casual dates

increasing breadth and depth

still low in depth

valence is still positive

gets to explore likes/dislikes

Term
Affective Exchange:
Definition

good friends, family, partners

sense of closeness and connection

valence and duration change- negative valence is utilized- could have your first fight

Honeymoon has ended (conflict increases)

Depth and breadth increase (high)

Term
Stable exchange:
Definition

every topic is open

complete disclosure

innermost thoughts and feelings

Term
Stages of coming together:
Definition

-Initiating Stage

-Experiementing Stage

-Intensifying Stage

-Integrating Stage

-Bonding Stage

Term
Initiating Stage:
Definition
orientation stage, superficial communication, people are polite and on their best behavior. 
Term
Experimenting Stage:
Definition
similar to effective exchange, getting to know likes and dislikes and goals in life. Small talk is key to this stage.
Term
Intensifying Stage:
Definition
when experimenting shows that you like the other person. when you think you maybe want to move forward with your process. Have pet names for each other, when "I" becomes "we", you might say i love you, or make some claim about the level of the relationship
Term
Integrating Stage:
Definition
people are committed to each other. personalities fuse together. get gifts for each other, get invited places together. 
Term
Bonding Stage:
Definition
binding to each other- marriage. 
Term
Unrequited Love:
Definition
one person, the would-be lover, wants to initiate or intensify a romantic relationship, but the other person, the rejector, does not
Term
As relationships become more intimate they tend to become more: 
Definition
need fulfilling and more attachments. 
Term
Different Explanations for reciprocity:
Definition

disclosure-liking hypothesis

liking-disclosure hypothesis

Social exchange explanation

Uncertainty reduction Explanation

Term
Disclosure-Liking hypothesis:
Definition
predicts that when a sender discloses to a receiver, the receiver will like the sender more. 
Term
Liking-disclosure hypothesis:
Definition
predicts that people will disclose more to receivers they like.- you are more likely to disclose to close relational partners and to people to whom you are attracted than to people you dislike. 
Term
Social Exchange Explanation:
Definition
when self disclosure is reciprocated, it is rewarding because it reflects mutual trust and liking. However, unreciprocated self-disclosure is costly because it unnecessarily makes a communicator vulnerable. 
Term
Selection Effect:
Definition
people who choose to cohabit rather than get married have certain personal characteristics and attitudes that make it less likely that their relationship will last- including a greater acceptance of divorce and premarital sex, a stronger need for autonomy and more negative feelings about marriage. 
Supporting users have an ad free experience!