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| process by which individuals use symbols, signs, and behaviors to exhange information |
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| examines how we use communication to help us begin. maintain, and end relationships |
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| interconnections between two or more people that function to achieve some goal |
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| what we do affects others and what others do affects us |
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| affect or feelings we have for others |
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| communication in order to accomplish particular objectives |
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| ability of one person, group, or organization to influence others and the manner in which their relationships are conducted |
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| six characteristics of communication |
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Definition
1. extent to which the message is symbolic
2. extent to which the code is shared
3. degree to which the message is culturally bound
4. perceived intentionality of the sender
5. presence of a channel
6. degree to which the process of encoding/decoding messages is transactional |
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| arbitrary construction that refer to people, things, and concepts |
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| set of symbols that are joined to create a meaningful message |
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| process of mentally constructing a message for production |
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| process of receiving a message by interpreting and assigning meaning to it |
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| refers to the shared beliefs, values, and practices of a group of people |
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| smaller groups of people within a culture who are distinguished by geatures such as race, religion, age, generation, political affiliation, gender, sexual orientation, economic status, educational level, occupation, and a host of other factors |
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| method through which communication occurs |
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| involves two or more people acting in both sender and reciever roles and their messages are dependent on and influenced by those of their partner |
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| communication that is effective and appropriate for a given situation |
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| measures the success of communication by considering the methods by which an outcome is accomplished |
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| study of morals, specifically the moral choices individuals make in their relationships with others |
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| ability to have a number of behaviors at your disposal and your willingness to use different communication behaviors in different situations |
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| sender originates communication with words or actions and they constitute the message |
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| linear model of communication |
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| communication between sender and receiver that incorportates feedback |
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| message from the receiver to the sender that illustrates responses that occur when two or more people communicate |
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| individuals communicate simultaneously, sending and receiving messages at the same moment in time within a relational context, a situational context, and a cultural context |
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| competent communication model |
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| thoughts that individuals have abotu themselves and others including their understanding and awareness of who they are |
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| observable communication, including both verbal messages and nonverbal messages |
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| how individuals view themselves as a member of a specific culture |
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| cognitive process through which we interpret our experiences and come to our own unique understandings |
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| means by which you gather, organize, and evaluate the information you receive |
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| mental structures that put together related bits of information |
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| focusing on the task at hand |
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| biased nature of perception |
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| give greater credibility or importance to something shown or said than should be the case |
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| personal characteristics that are used to explain other people's behavior |
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| explains how people change their attributions of someone's physical appearance the more they interact |
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| interaction appearance theory |
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| our tendency to overemphasize the internal and underestimate the external causes of behaviors we observe |
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Definition
| fundamental attribution error |
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| form of nearsightedness grounded in the belief that one's own culture is appropriate and relevant in all situations and to all people |
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| act of fitting individuals into an existing schema without adjusting the schema appropriately |
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| deep-seated feeling of unkindness and ill will toward particular groups |
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| your awareness and understanding of who you are |
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| tendency to internalize our admiration for film and TV stars, models, famous athletes, and political figures by comparing what we like about them to our own self-concept |
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| how one feels about oneself |
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| ability to predict actual success from self-concept and self-esteem |
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| prediction that causes and individual to alter his or her behavior in a way that makes the prediction more likely to occur |
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| feelings and thoughts you get when you know that you have negotiated a communication situation as well as you possibly could |
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| assessing your communication competence as sufficient or acceptable |
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| criticizing or attacking yourself |
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| intentional communication designed to show elements of self for strategic purposes |
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| ability to watch your environment and others in it for cues as to how to present yourself in particular situation |
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| revealing yourself to others by sharing information about yourself |
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| system of symbols that we use to think about and communicate experiences and feelings |
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| basic, consistently accepted definition |
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| emotional response poeple have to something |
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| specific system of symbols that you use to describe people, things, and situations in your mind |
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| system of rules of a teacher probably drilled into your head |
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