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COM5450-09
Terms of Chapter 9
27
Management
Graduate
11/16/2011

Additional Management Flashcards

 


 

Cards

Term
LEGITIMATE
Definition
Getting people to do things based on a position of authority
Term
TUCKMAN
Definition
This model describes five stages of team development: forming, storming, norming, performing, and adjourning
Term
HIERARCHYOFNEEDS
Definition
A pyramid structure illustrating Maslows theory that peoples behaviors are guided or motivated by a sequence of needs
Term
RAM
Definition
A matrix that maps the work of the project, as described in the WBS, to the people responsible for performing the work, as described in the OBS
Term
REWARD
Definition
This type of power uses incentives to induce people to do things
Term
ISSUELOG
Definition
A tool for managing the project team where the project manager documents, monitors and tracks issues that need to be resolved in order for the project to run smoothly
Term
OBS
Definition
A specific type of organizaitonal chart that shows which organizational units are responsible for which work items
Term
RACI
Definition
These charts show Responsibility, Accountability, Consultation and Informed roles for stakeholders
Term
EXTRINSIC
Definition
A type of motivation that causes people to do something for a reward or to avoid a penalty
Term
EMPATHIC
Definition
Good project managers are________ listeners, meaning they listen with the intent to understand
Term
OVERALLOCATION
Definition
This occurs when more resources than are available are assigned to perform work at a given time
Term
REFERENT
Definition
Getting people to do things based on an individuals personal charisma
Term
MBTI
Definition
This is a popular tool for determining personality preferences and helping teammates understand each other
Term
DEPUTY
Definition
This type of project manager fills in when the project manager is absent and fills a role similar to that of a vice president
Term
LOADING
Definition
Resource ______ refers to the amount of individual resources an existing schedule requires during specific time periods
Term
EXPERT
Definition
This type of power is characterized by using personal knowlege and experitse to get people to change their behavior
Term
SUBPROJECT
Definition
Managers that are responsible for managing the subprojects that a large project might be broken into
Term
SYNERGY
Definition
An approach where the whole is greater than the sum of its parts
Term
INTRINSIC
Definition
A type of motivation that causes people to participate in an activity for their own enjoyment
Term
RESOURCE
Definition
This type of histogram is a column chart that shows the number of resources assigned to a project over time
Term
TEAMDEVELOPMENT
Definition
Building individual and group skills to enhance group performance
Term
LEVELING
Definition
Resource _______ is a technique for resolving resource conflicts by delaying tasks
Term
MIRRORING
Definition
A technique that involves matching certain behaviors of the other person; it help establish rapport
Term
COERCIVE
Definition
This type of power uses punishment, threats and other negative approaches to get people to do things they do not want to do
Term
STAFFING
Definition
This management plan describes when and how people will be added to and taken off the project team
Term
POWER
Definition
The potential ability to influence people to get them to do things they would not otherwise do
Term
RAPPORT
Definition
A relation of harmony, conformity, accord, or affinity
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