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com chapter 12
vocab
16
Other
Not Applicable
09/23/2007

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Term
workplace relationship
Definition
any relationship you have with a professional peer, supervisor, subordinate, or mentor
Term
origanizational culture
Definition
the distinct set of beliefs and practices a workplace possesses
Term
organizational networks
Definition
systems of communication linkages
Term
virtual networks
Definition
groups of coworkers linked solely by through email and the internet
Term
workplace cliques
Definition
dense networks of coworkers who share the same workplace values and broader life attitudes
Term
organizational climate
Definition
the product of an organizations culture, its networks, and the interpersonal interaction that occurs within the organization
Term
defensive climate
Definition
type of organizational climate in which the environment is unfriendly, rigid, and nonsupportive of their professional and personal needs
Term
supportive climate
Definition
type of organizational climate in which the environment is warm, open, and supportive
Term
professional peers
Definition
peple holding positons of organizational status and power similar to our own
Term
virtual peers
Definition
coworkers who communicate mainly through phone, email, and other communication technologies
Term
mixed-status relationship
Definition
relationships between coworkers of different organizational status; provide the structual foundation on which most organizations are built
Term
upward communication
Definition
communication from subordinates to superiors
Term
advocacy
Definition
communication in which you learn how to ready your superior's communication prefrences and how to design messages in ways that will be well recieved by your superior
Term
downward communication
Definition
communication from superiors to subordinates
Term
workplace abuse
Definition
a person verbally or nonverbally behaving in a hostile way toward another person in the organization
Term
sexual harrassment
Definition
unwelcome sexual advances, request for sexual favors, an other verbal or physical conduct of a sexual nature
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