Shared Flashcard Set

Details

COM 391 Exam #2
Flash Cards from Chs. 7, 8
62
Communication
Undergraduate 4
10/12/2010

Additional Communication Flashcards

 


 

Cards

Term
INTERCULTURAL FRIENDSHIPS AND RELATIONSHIPS!
Definition
YO!
Term
Relational Culture
Definition
Processes, structures, and practices that create, express, and sustain personal relationships and identities of partners; the unique culture that partners create in their relationships.
Term
Intercultural Alliance
Definition
An intercultural friendship that addresses three key issues through dialogue: addressing power and unearned privilege, recognizing the influence of history, and having an orientation of affirmation.
Term
Autonomy-connection
Definition
A dialectic referring to the strength of a couple's relationship; autonomy is the desire to be unique from others while connection is the desire to be interdependent with another.
Term
Identity vulnerability-security
Definition
A dialectic that involves the degree to which we feel valued and supported in terms of our cultural identity.
Term
History-present dialectic
Definition
A dialectic referring to the degree to which individuals emphasize historical relations among cultures or simply focus on the present.
Term
Revelation-nonrevelation dialectic
Definition
A dialectic that focuses on the degree to which a couple shares information about their relationship with other people.
Term
Conventionality-uniqueness dialectic
Definition
A dialectic referring to the external management of predictability -novelty; that is, a couple needs to decide whether they want to have a conventional life or one in which they are unique.
Term
Conflict
Definition
The perceived and/or actual incompatibility of values, expectations, processes, or outcomes between two or more parties over substantive and/or relational issues.
Term
Face
Definition
The claimed sense of favorable social self-worth and/or projected other-worth in a public situation.
Term
Situational and relationship boundary features
Definition
The setting and nature of the relationship that you have with the other party.
Term
Relationship parameters
Definition
Factors that affect how we frame a conflict including competition-cooperation, affiliation-control, and trust-distrust.
Term
Conflict goal assessments
Definition
The perception of importance of three interrelated issues during conflict: content, relational, and identity goals.
Term
Conflict management style
Definition
A predominant patterned response to conflict in a variety of dissenting situations.
Term
HIGHER EDUCATIONAL CONTEXTS
Definition
YO!
Term
Educational Disparity
Definition
When one cultural group has an educational outcome that is worse than that of another cultural group.
Term
Pipeline problem
Definition
A situation that occurs when students from certain cultural groups are not well represented at the college ranks, and thus are underrepresented in jobs that require college degrees.
Term
Instructional communication
Definition
Communication behavior related to teaching and learning such as teacher-student interaction, peer-to-peer interaction, and out-of-class communication.
Term
Classroom management
Definition
A broad set of teaching behaviors through which the teacher shapes and maintains learning conditions that facilitate effective and efficient instruction resulting in a learning community.
Term
Immediacy
Definition
The extent to which communication behaviors enhance closeness and reduce physical and/or psychological distance between communicators.
Term
Instructional immediacy
Definition
Communication behaviors associated with classroom instruction and direct learning.
Term
Relational immediacy
Definition
Communication behaviors that enhance the psychological closeness between teacher and student.
Term
Personal immediacy
Definition
Communication behaviors related to the moral and ethical behavior of a teacher.
Term
Learning style
Definition
Preferred manner in which people learn
Term
Individual (or separate) learning
Definition
Learned centered on critical thinking, objective observation, abstract analysis, and individual performance; also called separate learning.
Term
Cooperative (connected) learning
Definition
Learning centered on personal reflection, subjective reactions, consciousness-raising, and cooperative performance.
Term
Concrete experience
Definition
The first stage of the experimental learning model, which provides first-hand experience of the subject matter.
Term
Reflective observation
Definition
The second stage of the experimental learning model, which provides the learner with an opportunity to observe and think about the meaning of the observation.
Term
Abstract conceptualization
Definition
The third stage of the experiential learning model, which provides the learner with the opportunity to weigh the strengths and limitations or perspectives.
Term
Active experimentation
Definition
The final stage of the experiential learning model, which provides the learner with the opportunity to directly test what has been learned in the previous three stages.
Term
Accommodators
Definition
Learners who combine concrete experience and active experimentation.
Term
Convergers
Definition
Learners who combine active experimentation and abstract conceptualization.
Term
Divergers
Definition
Learners who combine concrete experience and reflective observation.
Term
Assimilators
Definition
Learners who combine reflective observation and abstract conceptualization.
Term
Social support
Definition
Part of relationships in which individuals provide aid, assistance, and comfort to others.
Term
THE WORKPLACE
Definition
YO!
Term
Organization
Definition
A social collective that coordinates individuals' actions to achieve common goals.
Term
System
Definition
A set of component parts that have interdependent relationships.
Term
Cultural Diversity
Definition
The representation, in one social system, of people with distinctly different group affiliations of cultural significance.
Term
Process difficulty
Definition
Communication processes that potentially interfere with performance and include high levels of conflict and tension, power struggles, lack of cooperation, lack of respect for group members, inconsistent norms/rules, and inequality in turn taking.
Term
The monolithic organization
Definition
One that is predominantly composed of members from the majority group; if members of ethnic or cultural minorities are included in the organization, they are generally restricted to the lower levels of the hierarchy.
Term
Plural organization
Definition
An organization that has a population of employees that is representative of the larger society. However, most ethnic-minorities are still located the the lower levels or are poorly integrated informally of they have made it to the managerial ranks.
Term
Multicultural organization
Definition
An organization that has a representative population, and majority and minority members are distributed throughout the levels of the organization; ethnic minority managers are integrated informally as well.
Term
Multicultural organization
Definition
An organization that has a representative population, and majority and minority members are distributed throughout the levels of the organization; ethnic minority managers are integrated informally as well.
Term
Personal Approach
Definition
Managerial style in which one sees oneself as independent and at the same level as others.
Term
Personal Approach
Definition
Managerial style in which one sees oneself as independent and at the same level as others.
Term
Personal Approach
Definition
Managerial style in which one sees oneself as independent and at the same level as others.
Term
Status-achievement approach
Definition
Managerial style reflecting the desire for a status position, but with everyone having the opportunity to achieve such status.
Term
Benevolent Approach
Definition
Managerial style in which one tends to see oneself as interdependent and at a different level than others.
Term
Communal Approach
Definition
Managerial style in which one tends to see oneself as interdependent and at the same level as others.
Term
Off-shoring
Definition
When an organization relocates one or more business functions from its home base to another country.
Term
Outsourcing
Definition
When an organization contracts with another organization to perform a particular business function.
Term
HEALTH CARE CONTEXTS!
Definition
YO!
Term
health care contexts
Definition
The various sites where the health of individuals and the population are the focus. Two types of contexts generally apply: clinical and public health.
Term
health communication
Definition
The exchange of symbolic messages related to personal and public health.
Term
health
Definition
a complete state of physical, mental, and social well being, not simply absence of disease.
Term
health disparities
Definition
inequalities in health outcomes for different cultural groups; exists when one cultural group has a health outcome that is worse than that of another cultural group.
Term
health beliefs
Definition
The attributions or explanations about the causes of our health problems and diseases.
Term
perceived threat
Definition
The degree to which a person feels concerned by a particular disease or health problem.
Term
perceived efficacy
Definition
The degree to which a person feel s she can perform certain behaviors to avoid a health threat.
Term
barriers
Definition
The perceived psychological, financial, or physical costs that inhibit a healthy behavior.
Term
animism`
Definition
The belief in supernatural beings such as good and evil spirits.
Supporting users have an ad free experience!