Shared Flashcard Set

Details

COM 318-1
Flashcards for Com 318 first exam, Purdue 2014
101
Communication
Undergraduate 3
09/08/2014

Additional Communication Flashcards

 


 

Cards

Term
What is an attitude according to Eagly and Chaiken?
Definition
"psychological tendency that is expressed by evaluating a particular entity with some degree of favor or disfavor"
Term
Simple definition of attitude
Definition
a learned predisposition to respond favorably or unfavorably toward some attitude object
Term
"I like dogs" What is the attitude and what is the object
Definition
attitude: favorable
object: dogs
Term
T/F: Attitudes are innate
Definition
F: Attitudes are not innate
Term
T/F: Attitudes are not static: they change over time
Definition
T
Term
T/F: Attitudes can not vary in intensity
Definition
F: Attitudes can vary in intensity
Term
List the ABC components of attitude
Definition
A: Affective- positive/negative, favorable/unfavorable

B: Behavioral- Actions

C: Cognitive- knowledge
Term
T/F: Actions are always a predictor of attitudes
Definition
F:(exercise example)
Term
Pervasiveness of Persuasion: Word of Mouth
Definition
croudtap, gofundme
Term
Pervasiveness of Persuasion: Social media
Definition
#activism, ice bucket
Term
Pervasiveness of Persuasion: Tipping Points
Definition
"Going viral", darth vadar kid
Term
Pervasiveness of Persuasion: Gameification
Definition
Nike fit app, making things into games to spread product and brand awareness
Term
Pervasiveness of Persuasion: Sciences
Definition
Climate change, scientists are having to become more political in todays environment
Term
Pervasiveness of Persuasion: Wierd Places
Definition
Acne lights
Term
Pervasiveness of Persuasion: Interpersonal Communication
Definition
talking to one another
Term
Pervasiveness of Persuasion: Arts
Definition
movies, music, visual arts
Term
What are the four benefits of studying persuasion?
Definition
Instrumental function, Knowledge and Awareness Function, Defensive function, Debunking function
Term
Define: Instrumental Function
Definition
Means to an end, you can get things done

using persuasion to get done what you need done
Term
Define: Knowledge and Awareness Function
Definition
Maximize persuasion effectiveness, tailor strategies to the situation, be creative and ethical
Term
Define: Defensive Function
Definition
Duck and cover, defend yourself from being persuaded when you dont want to be
Term
Define: Debunking Function
Definition
getting rid of "homespun" notions of persuasion, learning what really works as opposed to what people THINK works
Term
T/F: In order for persuasion to occur, you must have a successful attempt at influence
Definition
T
Term
T/F: You can persuade without the presence of some goal
Definition
F: You must have the presence of some goal
Term
T/F: You can persuade with a goal in mind, but you dont have to have intent to reach that goal
Definition
F: you must have intent to reach that goal, and you must be responsible for unintended consequences
Term
T/F: The person you are trying to persuade must have some level of freedom in choosing influence
Definition
T
Term
T/F: Effects of persuasion are achieved through verbal communication only
Definition
F: Effects are achieved through communication,both verbal and non verbal
Term
T/F: Persuasion includes some change in the mental state of the reciever
Definition
T
Term
When we try and persuade someone, what three things can we target?
Definition
beliefs, opinions, or values
Term
Belief, Opinion, or Value?

There are more cats than dogs in the US
Definition
Belief
Term
What is a belief?
Definition
our ideas about what exists facually
Term
What is an opinion?
Definition
how people feel about a fact
Term
What is a value?
Definition
our enduring notions of right and wrong
Term
Belief, Opinion, or Value?

People are crazy for loving cats
Definition
opinion
Term
Belief, Opinion, or Value?

It is wrong to own an animal, even cats
Definition
value
Term
Belief, Opinion, or Value?

My dad makes a lot of money
Definition
belief
Term
Belief, Opinion, or Value?

I do not like cauliflower
Definition
opinion
Term
Belief, Opinion, or Value?

All men were created equall
Definition
value
Term
What is automaticity?
Definition
the ability to do things without occupying the mind
Term
T/F: Automaticity is not at all biological, but learned.
Definition
F: Automaticity is partly biological
Term
T/F: Information overload in our ever day life leads to shortcuts, and automaticity
Definition
T
Term
List two criticisms of the study of persuasion
Definition
research is too inconsistent

persuasion is just manipulation
Term
Deception removes __________ .
Definition
the receivers free will
Term
T/F: One can be good at persuasion without being maipulative
Definition
TRUE :D :D
Term
What is compliance gaining?
Definition
Persuasion focused of changing behaviors, getting someone to do what you want
Term
List three examples of compliance gaining
Definition
pay your taxes hitler duck cartoon, most of parenting, teachers encouraging kids to do their homework
Term
What is the difference between persuasion and compliance gaining?
Definition
Persuasion can mean a change in attitudes, beliefs, values and behaviors while compliance gaining is just focused on behaviors.
Term
What is manipulation?
Definition
Getting someone to do or believe as you want through deception
Term
What are some characteristics of propaganda? (4)
Definition
* strong ideological bent
* institutional in nature
* uses mass media to persuade
*ethically suspect means of influence
Term
What are the seven basic appeals of propaganda?
Definition
* plain folks appeal
* testimonials
* bandwagon affect
* Card-stacking
* transfer of positive or negative associations
* Glittering generalites
* name calling
Term
Give an example of...

Plain folks appeal
Definition
im one of you, joe the plumber, daffy fuck being a regular guy
Term
Give an example of...

Testimonials
Definition
"i used this and i feel great!"
Term
Give an example of...

Bandwagon effect
Definition
everbodys doing it!
Term
Give an example of...

Card stacking
Definition
telling only one side of the story, leaving facts out
Term
Give an example of...

Transfer of positive or negative associations
Definition
hitler duck
Term
Give an example of...

Glittering Generalities
Definition
everyone who pays there taxes is a good american
Term
Give an example of...

Name calling
Definition
racist, tree hugger, meanie butt
Term
Who developed the Elaboration Likelihood model?
Definition
Petty and Caciopo
Term
What two ways does the ELM say we process persuasive messages?
Definition
central, and periferal
Term
Do we ever use both peripheral and central methods of processing at the same time?
Definition
You can but you tend to favor one at a time depending on a number of factors
Term
Further define elaboration
Definition
issue relevnet thinking, cognitive attention
Term
Further define likelyhood
Definition
the probability that you will spend time thinking about the persuasive attempt
Term
What is the central route of persuasion?
Definition
involves high elaboration, in other words lots of issue relevant thinking, focused on the facts, logical arguments and persuation
Term
What is the peripheral route of persuasion?
Definition
low levels of elaboration, not focused on the issues, few facts, more flashy and attention grabby
Term
What type of involvement with the receiver does central route persuasion have?
Definition
high degree of involvement, receiver has high cognitive capacity.

basically they're invested and they're smart
Term
What are three techniques we use to activate the central rout persuasion technique?
Definition
1. include pro additudinal arguments
2. use language that the reciever will understand
3. use strong arguments
Term
What happens if we use words the audience doesn't understand when trying to employ the central route of persuasion?
Definition
they revert to the peripheral route
Term
What is a pro attitudinal argument?
Definition
something the audience already agrees with
Term
What is a heuristic?
Definition
(also heuristic cues) are mental shortcuts that someone uses when deciding whether or not to comply
Term
When do people use heuristics?
Definition
When the level of elaboration is low
Term
When is the peripheral route used?
Definition
when the receivers degree of involvement is low, when they have low cognitive capacity

bored or dumb
Term
Is a single source of information more likely to induce heuristics or central route?
Definition
heuristics, (peripheral route)
Term
What type of heuristics do we use?
Definition
source is high in credibility
source is attractive or likable
consensus among other receivers, bandwagon
number of arguments, quantity over quality
use of emotion to persuade
Term
Which is easier to process, central persuasion or peripheral persuasion?
Definition
peripheral, lazy brains
Term
Put simply, what is the elaboration likelihood model?
Definition
we process information in two routes depending on the situation. Situation depends on motivation (involvement) and ability(intelligence)
Term
When is peripheral persuasion a better route?
Definition
cosmetics, clothes, sales
Term
When is central persuasion a better route?
Definition
hiring a CEO
Term
What is need for cognition? (NFC)
Definition
a persons interest in engaging in effortful thinking
Term
Name three factors that can affect someones NFC (need for cognition)
Definition
the amount of distraction in the environment
how much stress a person is under
if we have exerted our brains a lot lately, tired brain
Term
Which is more durable: and attitude created during a peripheral persuasion or central persuasion?
Definition
central persuation
Term
What is reciprocity?
Definition
If i give you something, you have to give something back
Term
The closer to people are, the more/less time the person has to reciprocate and the variance in gift can be bigger/smaller.
Definition
more, bigger
Term
What makes us feel like we have to reciprocate?
Definition
we are ingrained in webs of indebtedness
Term
T/F: Reciprocity is seen in primates
Definition
true
Term
T/F: Reciprocity is true across cultures
Definition
True
Term
What is the cognitive dissonance theory?
Definition
humans try to avoid cognitive dissonance and will change their attitudes beliefs and behaviors in order to fix it.
Term
What is the best supported and most researched theory in the social sciences?
Definition
Cognitive dissonance theory
Term
What are an additude objects three states?
Definition
consistent (in harmony)
inconsistent (in disharmony)
no relation
Term
The motivation to achiever consistancy is a ________ like hunger or thirst.
Definition
Drive State
Term
As the magnitude of inconsistency increases, the pressure to reduce it (increases/decreases).
Definition
increases
Term
T/F: the proportion of dissonant elements is high increases dissonance
Definition
T
Term
T/F: the issue being trivial rather than important increases dissonance
Definition
False: important decisions increase dissonance
Term
T/F: doing something of your own free will increases dissonance
Definition
T
Term
T/F: foreseeing no negative consequences increases dissonance
Definition
F: foreseeing negative consequences increases dissonance
Term
T/F:Choosing between two attractive options increases dissonance
Definition
T: iphone 6 iphone 6+
Term
T/F: making an easily undo able decision increases dissonance
Definition
F: decision not being able to be undone increases dissonance ie killing someone
Term
T/F: minimal justification means a lasting shift in additude
Definition
TRUE. the less physical justification the more we need to justify in our heads
Term
What are two ways to reconcile you thinking smoking is bad but smoking
Definition
stop smoking, think smoking isnt so bad. Change additude or change behavior
Term
How do people use the cognitive dissonance theory in the real world?
Definition
make you sign up for things, then you want to be consistent and follow through
Term
How do you get someone to make a commitment?
Definition
write it down, seek harmless concessions, start with something modest
Term
What is the theory of reasoned action?
Definition
a highly rational and linear way of looking at behaviors
Term
What are the key assumptions in TRA?
Definition
1. people are rational decision makers who use all the information presentede to them
2. intentions predict behaviors, additudes predict intentions
3. if we increase intent we increase behavior
Supporting users have an ad free experience!