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COM 225 exam four
Deception, Friendship, Sequential Influence Techniques, Kelly and Steve's Relationship Rules, Chapters 11 & 12
75
Communication
Undergraduate 1
04/26/2013

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Term
according to the Turner, Edgely, Olmstead study, what percent of utterances were "completely honest"?
leaving what percent to be "controlled"?
Definition
38.5%
61.5%
Term
according to the Turner, Edgely, Olmstead study, how many conversations were completely honest?
Definition
none
Term
according to the Turner, Edgely, Olmstead study, what was the most common form of information control?
Definition
concealment
Term
Cognitive load hypothesis. Vriji and other researchers suggest...
Definition
it is cognitively more difficult to generate deceptive messages.
Term
Cognitive load hypothesis. Morrison & McCornack's work suggests...
Definition
in certain contexts, it is easier to deceive than be honest.
Term
what are the six ASSUMED deception leakage cues?
Definition
1. less eye contact
2. more smiling
3. more adapters (touching self, playing with hair)
4. more speech errors
5. more postural shifting
6. longer messages (more talking)
Term
True or false: polygraphs detect deception
Definition
false. they detect physiological responses.
Term
True or false: Polygraphs are good evidence of whether or not someone is lying
Definition
false. they are inadmissible in court.
Term
what is the one behavioral cue that consistently indicates deception?
Definition
trick question, there are none!
Term
what is the general accuracy that people can detect lies?
Definition
15-20%
Term
how are most lies detected?
Definition
indirectly
-incidental exposure to technology
-over time
Term
variation in detection is due almost entirely to ___________
Definition
transparency
Term
_______ not cues are how liars are mostly exposed
Definition
content
Term
in class example that lead to the creation of the McCornack Park's model
Definition
Sociopath story. Kim steals Steve's parent's credit card, racked up charges, flees.
Term
3 parts of McCornack & Parks model
Definition
1. intimacy should increase confidence
2. confidence should increase truth bias
3. truth bias should decrease accuracy in detecting deception
Term
what is truth bias?
Definition
thinking everything partner tells is truthful.
"my partner wouldn't lie to me"
Term
what percentage of female respondents reported experience with a friend with benefits?
Definition
53%
Term
what percentage of male respondents reported experience with a friend with benefits?
Definition
59%
Term
what were the most commonly reported emotions linked with FWB relationships?
Definition
1. happiness
2. falling in love - negative uncertainty (tied)
3. anger
4. distress about inequity
***no sex differences
Term
FWB experience positively linked to ________ love type
Definition
manic and ludic
Term
FWB experiences negatively linked to __________ love type
Definition
erotic
Term
outcomes of FWB
Definition
30% still involved
38% just friends - no sex
25% not friends at all
4% now dating their FWB
Term
what percent of people report having at least one LDF
Definition
90%
Term
what percent of people report having at lease one CLOSE friend who is long distance?
Definition
80%
Term
what is the most frequently cited reason for deterioration of LDF?
Definition
geographic separation
Term
in order to maintain a LDF, you must accept ________ as a natural part of your relationship
Definition
change
Term
people who report a ____ ______ for one another are more likely to maintain LDFs.
Definition
strong liking
Term
sustainable LDFs share a sense that they can ______________ after a long time apart
Definition
pick up where they left off
Term
define friendship
Definition
voluntary interpersonal relationship in which
-people involved like each other
-and enjoy each other's company
Term
what are the two types of friendship?
Definition
communal and agentic
Term
define communal friendship
Definition
focused primarily on sharing time and activities together; provide emotional support and encouragements; only survive if support is mutual.
Term
define agentic friendship
Definition
focus on helping each other achieve practical goals; not interested in emotional interdependence or mutual disclosure.
Term
Rules of friendship: provide __________ ______ and offer _____ in times of need
Definition
emotional support; assistance
Term
Rules of friendship: seek ____ and ______ when needed, disclosing burdens
Definition
support; counsel
Term
Rules of friendship: respect ______ and avoid pushing friends to share information that is too personal
Definition
privacy
Term
Rules of friendship: keep __________
Definition
confidences
Term
Rules of friendship: defend your friendship even when _____________
Definition
they are being attacked (directly or indirectly
Term
Rules of friendship: avoid ___________ __ __________ or criticisms publicly
Definition
airing out grievances
Term
Rules of friendship: strive to make them happy through ________
Definition
POSITIVITY
Term
Rules of friendship: Manage ______, accepting that each will have other friends as well (including dating partners)
Definition
jealousy
Term
Rules of friendship: share ______. build cohesion by spending time _____ and __________.
Definition
humor; joking; laughing
Term
Rules of friendship: maintain _______. repay debts, return favors, keep exchange of gifts balanced.
Definition
equity
Term
what is the most commonly reported reason for ending a friendship?
Definition
betrayal
Term
list some acts of friendship betrayal
Definition
breaking confidences, backstabbing, spreading rumors or gossip, lying etc.
Term
what are the outcomes of betrayal?
Definition
overwhelming sense of relationship devastation and loss, loss of trust, intimacy, and image of your friend, grief.
Term
Planalp & Honeycut: what was their main premise?
Definition
research extends uncertainty reduction theory to examine situations in which communication increases uncertainty, instead of reducing it.
Term
Planalp & Honeycut results: what percent of people could recall an uncertainty increasing event?
Definition
90%
Term
Planalp & Honeycut results: the most frequently recalled events that increase uncertainty were from:
Definition
46% - same sex friend
24% - dating partner
19% - romantic partner
Term
Planalp & Honeycut types of UC-increasing events:
Definition
-competing relationships
-change in personality/values
-betraying confidences
-deception
-loss of contact
Term
Planalp & Honeycut results: beliefs about other person were _______ ________
Definition
strongly affected
Term
Planalp & Honeycut results: beliefs about self were ______ ________
Definition
moderately affected
Term
Planalp & Honeycut results: emotions about other person were _____ ______
Definition
strongly affected
Term
Whether to repair friendship betrayals? (5)
Definition
-how serious was the betrayal?
-consider the context and how you contributed to the betrayal
-consider the cost/benefit ration
-was it a one-time event?
-does this reveal a character trait that you cannot live with?
Term
define: low-balling
Definition
(used for big ticket purchases)
people are induced to make a decision to purchase an item, agree to purchase it, THEN
they are informed that the lower price they agreed to can't be offered.
"let me check with my manager"
Term
why do people low-ball?
Definition
low balling customers comply at a significantly higher rate than those who are simply offered the higher price.
Term
why does low-balling work?
Definition
it plays off of our emotional commitment
Term
define: foot in the door
Definition
a person gets a target to comply with a small request. THEN
the person attempts to get the target to comply with a large request
Term
define: door in the face
Definition
a person tries to get a target to comply with a huge request THEN
the person attempts to get the target to comply with a smaller, more reasonable request
(1st request is meant to be rejected)
Term
what is the size condition that is important for foot in the door?
Definition
initial request must be large enough that it induces a feeling of commitment on the part of the target
--->Small but not too small
Term
what is the size condition that is important for door in the face?
Definition
the initial request must be large enough to ensure rejection, but must not be perceived as absurd.
-->big, but not ridiculously big
Term
what is the time condition that is important for foot in the door?
Definition
amount of time isn't critical, but 2 requests must be close enough together so the 2nd reminds the person of the 1st.
**can last up to about a week
****strongest effect when they're immediately paired
Term
what is the time condition that is important for door in the face?
Definition
in order to be successful, you MUST pair the two requests.
Term
is timing important for low-balling?
Definition
low-balling is robust. across people, situations, and products.
Term
Kelly and Steve's relationship rules: relationships are hard work......
Definition
richer, better, health, but you mus consider poorer, worse, and sickness
Term
Kelly and Steve's relationship rules: confront conflict...
Definition
agree to disagree
choose your battles wisely
everything is on the 'relational record'
Term
Kelly and Steve's relationship rules: define and discuss honesty rules
Definition
decide what is 'relevant' to tell
be prepared to renegotiate them
Term
in class example of Kelly and Steve's relationship rule to discuss honesty rules and what's "relevant to tell"
Definition
Kelly going out dancing
Michelle
Term
Kelly and Steve's relationship rules: cultivate mutual interests and activities
Definition
these are your velcro-connections
help sustain emotional investments
Term
Kelly and Steve's relationship rules: maintain your independence
Definition
never completely lose yourself to a relationship
learn how to complete yourself
Term
Kelly and Steve's relationship rules: commitment is the beginning of the journey, NOT the final destination
Definition
commitment is DYNAMIC
expect your feelings and goals to change as you change
Term
Kelly and Steve's relationship rules: romantic feelings cannot be bought or manufactured
Definition
small surprises >>>> "big plans"
Term
Kelly and Steve's relationship rules: abandon the 'passion delusion'
Definition
never have more than one 'first'
predictability is essential; but also enemy of passion
Term
Kelly and Steve's relationship rules: the power of POSITIVITY +++++++
Definition
priceless
most powerful maintenance strategy determined by happiness
Term
Kelly and Steve's relationship rules: foster friendship
Definition
in hard times, you'll want the strength of a friend, not the excitement of a lover.
Term
Kelly and Steve's relationship rules: ALWAYSSSSSSSSSSS treat each other with respect.
Definition
allowing someone else to disrespect you is a choice that you make with power that you grant.
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