Term
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Definition
| The system in which your brain filters info |
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Term
| Contingency model: Situational Leadership Charts |
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Definition
| Telling>Selling>Participating>Delegating |
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Term
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Definition
| Unable/Unsure, just starting out, tell what to do, how to do it, and give feedback |
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Term
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Definition
| Unable/confident, partly telling, but also explaining why. |
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Term
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Definition
| Able/unsure, decrease direction on task, just facilitating |
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Term
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Definition
| Able/confident, confirm goals and timelines, but basically trust that they know what they're doing |
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Term
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Definition
| Power to punish or impose sanctions |
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Term
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Definition
| Coercive, reward, connection, legitimate |
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Term
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Definition
| Has personal characteristics admired by the follower (charismatic) |
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Term
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Definition
| Referent, information, and expert |
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Term
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Definition
| Need no less than 40% of available info and no more than 70% b/c if u wait too long you may miss the oppurtunity |
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Term
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Definition
| Identify the problem, define objectives, make decision, generate alternatives, evaluate alternatives, make a choice, implement choice, follow up |
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Term
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Definition
| Work individually more than other techniques. First gather in small groups to assess the problem, write down ideas individually, present and discuss ideas to group, privately rank ideas in order of preference, highest rating is the groups decision |
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Term
| Delphi Technique (experts) |
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Definition
| Identify problem, enlists experts, propose problems to experts, experts propose solutions, compile expert solutions, share responses with all experts, comment, then there's your solution |
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Term
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Definition
| Specific, Measurable, Achievable, Relevant and Time Constraint |
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Term
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Definition
| Content (what), processes (how), and roles (who is communicating them) |
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Term
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Definition
| Medical Priority Dispatch System- aka a management information relay system |
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Term
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Definition
| Takes place over a short period of time |
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Term
| 5 Stages of self directed work team |
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Definition
1. Start-up
2. State of confusion
3. Leader centered teams
4. Tightly formed teams
5. Self-directed work teams |
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Term
| Three states of Urgency in Kotter's Model |
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Definition
| Complacency, false urgency, and true urgency |
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Term
| Red-bull's 4 stages of the innovation framework |
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Definition
| Vision, design, manage, and develop |
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Term
| Four artifacts of organizational culture |
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Definition
| Stories and legends (provide realistic human side), rituals and ceremonies, organizational language, and physical structure and symbols (conveys cultural meaning) |
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Term
| What are the three components of the virtual team model presented? |
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Definition
| Purpose, people, and linkages (relationships) |
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Term
| Explain the difference between the internal and external environments in Participative Competence. |
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Definition
| Internal is power competition and company cohesion, whereas external is market share and share price |
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Term
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Definition
| Have a group of 2 discuss ideas, then add a third person and let them present ideas before talking to the other 2, then add a 4th and let them present before talking to other 3 |
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Term
| 4 main characteristics of transformational leadership |
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Definition
| Motivation, influence, intellectual stimulation and individualized consideration |
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Term
| 2 aspects of dell that needs improvement |
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Definition
| Introverted personality (hurt the company morale) and risk aversion |
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Term
| 4 responsibilities in the CPR framework |
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Definition
| Philanthropic responsibilities, ethical responsibilities, legal responsibilities, and economic responsibilities |
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Term
| Steps in Holden’s model of Cross-Cultural Management |
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Definition
1. Atmosphere
2. Participative competence
3. Interactive translation (finding common ground, implicit to explicit knowledge)
4. Knowledge sharing
5. Projects
6. Learning from experience |
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