Term
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Definition
| A group of interdependent individuals brought together in a hierarchical structure to perform a variety of structured tasks towards the same goal |
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Term
| 3 Key features of Organizations |
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Definition
1.) Interdependence-If someone calls in sick, it affects everyone
2.) Structure-some type of hierarchy/people in charge of others, etc
3.) Similar Goals |
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Term
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Definition
Vertical DIfferentiation-Hierarchy, extensive vs. little
Horizontal Differentiation-Departments, many vs. few
Spatial Differentiation-How many locations does an organization have? |
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Term
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Definition
| Formal and Informal Links between members of an organization |
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Term
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Definition
Downward COM-Starts at top
Horizontal-Flows Across Depts.
Upward COM = very important but very difficult |
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Term
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Definition
| Networks that exist outside the formal lines of COM, such as people on smoke breaks, etc, which can often be more effective because the org. has no control |
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Term
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Definition
Consists of ways of thinking, acting, and understanding work that are shared by members of an org. and that reflect an orgs. distinct identity
CAn differ b/t orgs because their cultures consist of meanings shared by members of that particular org. just as ethnic cultures do |
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Term
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Definition
-Vocab
-Stories
-Rites
-Rituals
-Structures |
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Term
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Definition
Certain terms for different areas/companies/groups, etc
Ex: J-Crew U for Miami |
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Term
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Definition
| Story behind the name of the Org. tells about the environment, type of owners, etc... |
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Term
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Definition
Planned activities that bring together some aspects of the organizations identity
-Rites of Passage (orientation)
-Rites of Integration (Mall of America Example) |
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Term
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Definition
Forms of COM that occur regularly and that members of an organization perceive as familiar and routine parts of organizational life
-Personal Rituals
-Social Rituals |
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Term
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Definition
Organize relationships and interaction between members of an org
-Roles
-Policies
-Norms |
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Term
| Functions of Organizational Culture |
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Definition
-Identity: McDonalds trying to create family identity
-Distinctions: Ways one Company is different from another
-Commitment: If employees like the culture of the organization they will stay there and work harder
-Standards: What does the org. expect from its employees?
-Shapes Attitudes and behaviors: How the employer would describe the environment in the org. |
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