Term
| The Connotative meaning of a word is... |
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Definition
| The personal emotions and feelings a word has for a person. |
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Term
| What is the speech-thought differential? |
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Definition
| The fact that we think faster than someone else speaks, so our minds often wander. |
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Term
| What influences our self concept? |
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Definition
- The messages we get from others (i.e. reflected appraisals)
- How we see ourselves
- Cultural influences
- How we compare ourselves to others
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Term
| What influences the meaning of a word? |
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Definition
- Where we say it
- Who we say it too
- How we say it (paralanguage)
- The relationship we have with that person
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Term
| What are the 7 elements of communication? |
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Definition
- Senders/Receivers
- Messages (verbal and nonverbal)
- Channels (what we use to communicate)
- Noise (internal or external distractions to the communication process)
- Feedback (the verbal or nonverbal response of the person we are communicating with)
- Context (where we are, the role we are playing, our history with someone, our culture)
- Effect (the emotional, mental or physical outcome of communication)
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Term
| What is the Sapir-Whorf hypothesis? |
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Definition
The belief that our langage (or the words we use) influcence how we think (or our thinking patterns).
Remember the rainbow example. |
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Term
| What is the purpose of an informative speech? |
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Definition
| To provide information, update knowledge, increase understanding. |
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Term
| What is the purpose of a persuasive speech? |
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Definition
| To influence or change the attitudes, beliefs, values or behavior of an audience. |
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Term
| What is the difference between hearing and listening? |
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Definition
Hearing is the physiological process by which we take in stimuli.
Listening is the deliberate (or purposeful) process thorough which make sense of what we hear. |
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Term
| What are the three types of propositions in a persuasive speech? |
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Definition
- A proposition of fact (Is it true or false?)
- A proposition of value (Is it good or bad?)
- A proposition of policy (What action SHOULD be taken?)
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Term
| What are the five steps of Monroes Motivated Sequence? |
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Definition
- Attention (Why we should care?)
- Dissatisfy/Need (What is the problem?)
- Satisfafction/Soltuion (How do we solve?)
- Visualization (What are the benefits?)
- Action (Conclude by telling your audience what they should do)
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Term
| What is Group communication? |
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Definition
| A collection of individuals who are connected to one another by some common purpose. |
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Term
| The Denotative meaning of a word is . . . |
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Definition
| the word's dictionary definition. |
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Term
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Definition
| The group's expectation of how other group members will behave, think, and participate. |
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Term
| The three major parts of a speach are? |
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Definition
- The Introduction
- The Body
- The Conclusion
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Term
| When analyzing your audience, you should consider: |
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Definition
- The audiences' background, gender, age, jobs, and/or education.
- The audiences' knowledge level on your topic.
- The audiences' intetrest in your topic.
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Term
| Define Ethos, Pathos and Logos. |
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Definition
Ethos = Credibility
Pathos = Emotional Appeals
Logos = Appeals using logic or reasoning. |
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Term
| When evalutating supporting material for a speech, you should consider: |
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Definition
Recency
Accuracy
Reliability |
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Term
| Explain the nature of the information in each of Johari's window panes. |
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Definition
Open = info. known to both us and another person.
Closed = info. known to us but NOT the other person.
Blind = info. known to the other person by NOT us.
Unknown = info. NOT known to us OR the other person. |
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Term
| When there is an inconcsistency between verbal and nonverbal messages, you should... |
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Definition
| pay greater attention to the nonverbal message. |
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Term
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Definition
| Statements that tie one point to another to help listeners follow a speaker's ideas. |
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Term
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Definition
- Use eye contact
- Attend to both verbal and nonverbal behavior
- Give verbal and nonverbal feedback
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Term
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Definition
| The tendency to view others and their behaviors based on your belief in the superiority of your culture. |
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Term
| What are the five stages of coming together in a relationship? |
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Definition
- Initiating
- Experimenting
- Intensifying
- Integrating
- Bonding
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Term
| What are the five stages of coming apart in a relationship? |
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Definition
- Differentiating
- Circumscribing
- Stagnating
- Avoiding
- Terminating
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Term
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Definition
| The process of revealing to another person information about the self that this person would not otherwise know. |
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Term
| Authoritarian (or autocratic) Leaders are |
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Definition
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Term
| Laissez-faire Leaders are . . . |
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Definition
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Term
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Definition
| allow all points of view to be heard and let group members participate in the decision making process. |
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Term
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Definition
- Setting an agenda
- Taking Notes
- Gathering Information
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Term
| Maintenance Roles include: |
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Definition
-
Seeking Compromise
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Encouraging Others
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Creating Harmony
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Building Cohesiveness
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Term
| This conflict strategy is used when you have a high concern for yourself and a low concern for the other: |
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Definition
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Term
| This conflict strategy is used when you have a high concern for the other person and a low concern for the outcome. |
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Definition
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Term
| This conflict strategy is used when you have a low concern for the other person and a low concern for the outcome. |
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Definition
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Term
| This conflict strategy is used when you have a moderate concern for the other person and a moderate concern for the outcome. |
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Definition
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Term
| This conflict strategy is used when you have a high concern for the other person and a high concern for the outcome. |
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Definition
| Collaboration or Problem-Solving. |
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Term
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Definition
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Term
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Definition
| a manuscript speech committed to memory. |
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Term
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Definition
| a speech delivered spontaneiously, or on the spur of the moment. |
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Term
| An extemporaneous speech is: |
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Definition
| a speech that is researched, outlined, and delivered conversationally |
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Term
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Definition
| involves moving from the general to the specific. |
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Term
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Definition
| involves moving from specific evidence to a general conclusion. |
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Term
| Causal Reasoing involves: |
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Definition
| speculation about the reasons for and the effects of events. |
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Term
| Reasoning from Analogy is: |
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Definition
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Term
| Appreciative listening is: |
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Definition
| listening for enjoyment or relaxation |
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Term
| Comprehensive listening is: |
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Definition
| listening to gain knowledge |
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Term
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Definition
| listening to evaluate the worth of a message. |
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Term
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Definition
| listening to help others. |
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Term
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Definition
| A pleasant word that is substituted for a less pleasant one. |
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Term
| An idea that is communicated using a high level of abstraction is: |
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Definition
| open to more confusion than one that uses more concrete words. |
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Term
| What are the five functions of nonverbal communication? |
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Definition
- Reinforce or Compliment
- Negate
- Substitute
- Accent/Intensify
- Regulate
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Term
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Definition
| the acceptance of tother cultural gropus as equal in value to one's own. |
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Term
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Definition
| over-simplified and over-generalized beliefs that that are held by many members of society. |
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Term
| What is the difference between Individualistic and Collectivist Cultures? |
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Definition
| Individualistic cultures stress the goals of the individual, while collectivist cultures stress the goals of the group. |
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Term
| What is the difference between high-context and low-context cultures? |
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Definition
| High context cultures put more emphasis on context and, as a result are more indirect in their language. Low context cultures place less emphasis on context are are more direct. |
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Term
| What is the difference between High Power Distance and Low Power Distance cultures? |
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Definition
| In High Power Distance cultures there is a firm line between those with power and those without,and those without power typically defer to those with power. |
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Term
| What is the difference between Monochromic and Polychromic Cultures? |
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Definition
| Monochromic cultures are very time focused and scheduled, Polychromic cultures are mroe flexible when it comes to time and schedules. |
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Term
| What are the differendce between Masculine and Feminine cultures? |
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Definition
| Masculine cultures value masculine traits like cometition, assertiveness, and strength; while feminine cultures value feminine traits like tenderness, relatships, and nuturing. |
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Term
| What is the ideal group size for most tasks? |
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Definition
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Term
| What are the two biggest disadvantages of group problem solving? |
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Definition
- It takes time.
- It requires mature, motivated group members.
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Term
| What inhibits brainstorming? |
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Definition
| Evaluating ideas for usefulness and practicability. |
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Term
| What are four risks of self-disclosure? |
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Definition
- Fear of angry attacks
- Fear of losing control
- Fear of abandonment
- Fear of intimacy
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Term
| According to the situational theory of leadership. . . |
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Definition
| the emergence of leadership is affected by factors such as the nature of the problem. |
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