Term
| give examples of subsytems |
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Definition
| finance marketing accounting with subgoals transferring out put to other subsystems |
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Term
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Definition
| can be multiple like an organization as a system. |
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Term
| What is a system. what makes it up |
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Definition
| a set of components tha work togeter o acheive a goal or goals. it is made up of accepting input processing the input outpu |
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Term
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Definition
| facts or conclusions that have meaning within context |
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Term
| What is a process, and give some examples |
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Definition
| a manipulation of data, can be addition multiplication algorithm that matches customers to products. |
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Term
| What is date and give 3 examples |
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Definition
| a given fact, can be a number, statement, or picture |
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Term
| Name the components of Input, process an output. |
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Definition
| 1, raw materials and data, 2, process like factory or the compute, output would be a bike or moniture output. |
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Term
| Universal Intellectual Standards |
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Definition
| Clarity--accuracy precision and relevance--depth--bredth—significane |
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Term
| Keys to success in business are: |
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Definition
| Input, data processing, output, and storage |
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Term
| Purpose of IS and what is required |
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Definition
| Help people solve problems and make decisions. requires information. |
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Term
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Definition
| Enterprise resource system |
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Term
| 5 fundamental components of IS |
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Definition
| Hardware, Software, date, procedures, people |
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Term
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Definition
| Information Technology or Raw Technology which focuses on 3/5 components of IS (Hardware, Software, data. |
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Term
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Definition
| IT must be embedded into and IS to help it acheive objectives. IS makes IT useful. IT's are just tools. |
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Term
| What does TPS stand for and give some examples |
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Definition
| Transaction Process Systems (ATM's, slot machines, online shopping carts) |
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Term
| what is FAIS and give examples |
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Definition
| Functinoal Area Information Systems( provider of inof to mid and low lvl mngrs in functional areas like accounting or finance dept. |
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Term
| What is CRM and give examples |
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Definition
| Customer relationship Management System (phone support online support, FAQ pages, online check in. |
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Term
| What is ERP and give examples |
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Definition
| Enterprise Resource Planning Systems (it ties together the different functional areas) |
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Term
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Definition
| Supply chain Management Systems (links a company to suppliers, distributors, and customers. |
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Term
| What are the 8 ways to obtain competitive advantage? |
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Definition
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Term
| What is a newly Vulnerable Market |
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Definition
rkt where small, nimble new entrants are unable to successfully attack established incumbents. (usually using IS)
and markets that are newly easy to enter, attractive to attack, but difficult to defend |
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Term
| What is a business strategy |
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Definition
| a plan to outperform competitors by creating or exploiting new opportunities |
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Term
| Define Strategic information system |
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Definition
| IS tat creates and seizes opportunities helps an org achieve competitive advantage through better business decisions |
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Term
| What is the fruit of competitive advantage |
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Definition
| higher profit margins higher market share |
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Term
| What are the 8 ways to obtain competitive advantage |
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Definition
| Reduce cost, raise barriers to market entrants, Establish switching costs, create new products/services,(first mover advantage) differentiate product/services, Enhance product. services, Establish Alliances (cross industry synergy), Lock in suppliers/buyes (bargaining power) |
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Term
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Definition
| degree to which a business goal is achieved |
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Term
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Definition
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Term
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Definition
| Efficiency of Human Resources Ex. MS Office Suite |
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Term
| What does it mean to automate a business? |
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Definition
| move work from human side of IS (proc and People) through data to the computer side of IS (hardware and software) |
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Term
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Definition
| organizational information system. pyramid type structure that includes lvl 1: EIS (executive IS) lvl2: DSS (Decision support system) ES (Expert Systems), BI (Business Intelligence), KMS (Knowledge managagement systems) LVL 3: ERP (Enterprise Resource planning systems) which has CRM's (Customer Management system on right a SCMS (Supply chain Management systems) on the left LVL4: FAIS (Functional Areas Information Systems) (Accounting AIS, Finance FIS, POM (Production Operations, and Management) Marketing, and Human Resource Management) LVL5: IT Infrastructure (Data basesm business networks, and telecomms) (this includes data warehouses and Data Marts) LVL 7 TPS, transaction Processing system, and finally the actually business transaction. |
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Term
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Definition
| any business event that generates data worthy of being captured an stored in a database |
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Term
| Explaine Ad Hoc Reports an Who needs them. give examples of these reports |
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Definition
| THey are on demand reports Requested by FAIS n(functional Area) managers they include comparative reports and drill down reports |
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Term
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Definition
| Computer Aided Design Computer Aided Manufacturing both reduce time to market along with Rapid Prototyping |
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Term
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Definition
| Lag between initiation and execution of a process, associated with POM (Production Operations and Management |
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Term
| Explaine ERP an where it is in the diagram where do ERP's come from |
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Definition
| Above FAIS (although technically a part of it) it is a part of it because it brings all the Functional areas together. wit hintergrate information managers can make better decisions allows collaboration between departments they are bought off the shelf |
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Term
| What are the levels of decision making |
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Definition
| Strategic (broad), Tactical (Allocation and Use of Resources), and Operational (Day to Day) |
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